1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Will EHD continue to work with replacement 622

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Frodo301, Oct 8, 2008.

  1. Oct 8, 2008 #1 of 10
    Frodo301

    Frodo301 Cool Member

    25
    0
    Sep 15, 2007
    622 went into endless boot cycle yesterday. A replacement unit is on the way. Will I be able to use the current recordings on my EHD with this replacement? The CSR said I would have to reformat but I figured with the household key I should be ok. Thanks much.
     
  2. Oct 8, 2008 #2 of 10
    ChuckA

    ChuckA Hall Of Fame

    2,010
    0
    Feb 7, 2006
    Yes. Get your household key from the Counters in the Diag screen. When you activate your new receiver it should receive the same household key for your account. Check it to be sure and you will not have to format the EHD as long as you have the same key.
     
  3. Oct 8, 2008 #3 of 10
    dbrakob

    dbrakob Godfather

    264
    0
    Apr 25, 2006
    Do not hook up your EHD until after you verify the household key is the same on the replacement receiver. If it is not call Dish support and have them reset your replacement DVR household key to the old key (write it down before you attempt ther DVR switch).
     
  4. Oct 8, 2008 #4 of 10
    phrelin

    phrelin Hall Of Fame DBSTalk Club

    15,010
    307
    Jan 18, 2007
    Northern...
    Which leads to the problem of how do you get to counters if you machine is in an endless boot cycle?

    There's a lesson for all of us. Write down your household key!
     
  5. Oct 8, 2008 #5 of 10
    Frodo301

    Frodo301 Cool Member

    25
    0
    Sep 15, 2007
    I actually copied down the household key a while back figuring it might be a good idea. Turns out for once I just might have been correct. :)
     
  6. Oct 8, 2008 #6 of 10
    phrelin

    phrelin Hall Of Fame DBSTalk Club

    15,010
    307
    Jan 18, 2007
    Northern...
    A wise and prescient person. Good for you!;)
     
  7. Oct 8, 2008 #7 of 10
    ChuckA

    ChuckA Hall Of Fame

    2,010
    0
    Feb 7, 2006
    Actually if you plug in your USB drive while the receiver has the wrong key it does not do any harm. It will tell you the EHD is used by another receiver and it must be formatted before you can use it. At that point you can cancel out and no harm comes to the drive contents. So, it is safe as long as you read the error messages and don't format the drive.
     
  8. Oct 8, 2008 #8 of 10
    jimb

    jimb AllStar

    94
    0
    Feb 12, 2006
    What if you still have no keys? Both my recievers have been zero since the beginning.
     
  9. Oct 8, 2008 #9 of 10
    EXTACAMO

    EXTACAMO Godfather

    316
    0
    Apr 6, 2007
    Funny you should bring that up. The original 622 I activated my EHD on also had no key. I didn't get a key until I had to replace my 622 due to a faulty HDMI port. I plugged in my EHD into my replacement 622 and it worked. All my stuff from my old box was there and usable. Upon going into counters I found a household key. Go figure.
     
  10. ChuckA

    ChuckA Hall Of Fame

    2,010
    0
    Feb 7, 2006
    Call dish and ask them to send a hit to your receiver to correct the household key.
     

Share This Page