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WTH DIRECTV

Discussion in 'DIRECTV General Discussion' started by Nabisco, Feb 26, 2012.

  1. Nabisco

    Nabisco Godfather

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    May 18, 2007
    I have been in the company 4 nearly 6 years, i have all the tools and even the fancy ones to get the job done right all out of my pocket, I represent the company like if it was my own. I hear every day that the company is doing awesome in south america and in north america, reted number 1 for 12 years and that im the most important person, we r the back bone of dtv, then why in the hell do i make less now? cant charge for a ppole mount... who digs the hole? yup dtv says its a inconvenient so i cant charge for a pole.... every time they need a couple dollars thay take it out of my wallet, WHY? nearly 6 years and i make the same amount? gas is going up to boo coo dollars and i still only get 15 per job? they wonder why we voted in a union? they tell us that if we go non union and they will give us the premier programming for free, sorry im not selling my soul for that, ten about a month ago we we we struggling and the dtv bill got high, i just wanted to make a payment arrangement but the CSR wiped out my bill and said dont worry about my past due.... hell yea it was great, i felt like they cared... today i get my email that i have nearly 500 dollar balance? WTF??? i have the email to prove what happened... i find out that it does count for hsp accounts.... whats the big difference, IM THE BACKBONE!! But u insist that lower pay and more to do on the job is the answer, and u wonder y the new techs cut conors and do a crappy job, u get what u pay for... just saying. It must be easy to sit in a office and make changes that dont effect you. if i didnt love the work i do and passionate about my work i would go somewhere else but now in this economy where else can i go?

    Back bone?...no....mud on the bottom of boots is more like it. the company is doing so well, how about sharing the wealth with the PEOPLE WHO MADE IT 4 YOU???????
     
  2. zimm7778

    zimm7778 Hall Of Fame

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    May I suggest taking this up with them? This isn't their board and they don't read it.
     
  3. Xsabresx

    Xsabresx Icon

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    I realize I have had some beer today, but I was pretty sure I wasnt drunk. After reading this, I'm not so sure.
     
  4. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Think you may have done better than I and I haven't had a drink yet.
    4, U, etc., makes it a bit hard to understand, but then I'm old school, where you use all the keys on the keyboard to communicate.
     
  5. bixler

    bixler Hall Of Fame

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    PA
    WTH Nabisco:eek2:
     
  6. trh

    trh This Space for Sale

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    Lots of people are in similar situations -- price of everything going up except wages.

    I found it interesting that you said you couldn't charge for a pole mount. This page at DirecTV's web site says a pole mount is considered custom and additional charges apply.
     
  7. ndole

    ndole Problem Solver

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    Weren't you jdogg? I'm confused..
     
  8. spartanstew

    spartanstew Dry as a bone DBSTalk Club

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    Wylie, Texas
    Can a Mod please do something about that signature? What's with the yellow that can't even be read?
     
  9. west99999

    west99999 Icon

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    You must work for an HSP and not DirecTV directly. Pole mounts are a custom charge but only if the customer request it and if its KAKU then you cant charge even then because they pay more for every KAKU job you do even if they dont go on a pole. Your HSP is telling now you cant charge so they dont lose a job over the customer not wanting to pay. Either quit complaining and do what they say or quit.
     
  10. StL_Don

    StL_Don Cool Member

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    Dec 10, 2008
    Interesting. I had a dish installed last week. I wanted on the wall where the old one was but the tech insisted it had to be on a pole.
    He never once made mention of there being an extra charge.
    I feel bad now if this was out of his pocket.

    Don
     
  11. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    "94 Trans AM GT, LT1, hardtop and 1 of about 457 yellow birds made!!!". I agree it doesn't jump out at you but it's far from being unreadable.
     
  12. carlsbad_bolt_fan

    carlsbad_bolt_fan Icon

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    Carlsbad, CA
    [​IMG]
     
  13. rrdirectsr

    rrdirectsr Legend

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    Definetely the wrong place to vent. There are more effective channels to escalate your concerns to.
     
  14. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    OK guys, let's not pile on. The thread starter is entitled to his feelings and opinions. I agree there are probably more productive places to voice them but the occasional rant is ok.
     
  15. gomezma1

    gomezma1 Godfather

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    Mar 28, 2006
    How much does Dish pay their technicians? maybe he should jump ship if they pay more.
     
  16. Nabisco

    Nabisco Godfather

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    May 18, 2007
    im in a mpeg 4 market, so all i do is kaku.... yea i changed my name so it matches on all the forums im on.. i figured that if i posted where tech were at i would get some people who agree, its total bs, we are the ones who make them the money and all that happens is they take from me, make desions from a office that doesnt seem like a big deal that in the field is a big deal to a tech. they grind us 8 to 8 and then bitch about overtime. can wait for the new FSR routing system, what little planning u had in your day is gone, and u dont know if u will b done for the day... my day care cost money and if i get off early and pick up the kids i still have to pay for the time they would of been there

    There is no doubt my hsp is crooked, they tell us one thing that doesnt agree with DTV policy even though on a tech training blast fact or video it says not to... and when they make a change they say it is DTV doing it... I dont believe so it contradicts what DTV does. i will look at the link u gave me about the pole, what channel would i go to to seek what the real policies are? is there someone i can contact to talk about what is going on?

    Why quit, just because i dont like whom i work for i do love my work, i like working for people and get a great sense of satisfaction when i can to a rock solid job that will last years.... i just wish they would take better care of us, they say we are the backbone, we are the everything... with out us there would be them ... but they make most stuff nearly impossible.... and rub in our face on how much they made.... i mean come on man.... i need a cost of living adjustment!!! 15 per job for gas wont do crap for me when gas goes up to 5 a gallon... I used to make good money, 5 years ago.... they treat us like a number, easily replaced. which is not the case i would like to see a new guy perform at my skill level, have all the tools i have, i have a lot of custom tools for sat installations

    Im thinking about going to dish, but they cant compete at the level that dtv has... im surprised they are still around lol

    adjust your monitor my yellow shows up just perfect. im just running stock settings so if u customized yours that may b y you cant see it

    thanks guys!
     
  17. Nabisco

    Nabisco Godfather

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    May 18, 2007

    they changed the policy that we cant mount to vinyl siding, which dont wrong will mess up the siding, will i not do a 4 box because they customer wont pay, no but it will be up to me, im the one doing the work and when i have to trench that is me doing the work 10 to 15 feet sure, 80 feet.... i dont think so she better be good looking lol

    unless u were or are a tech u wont understand... i give leaps and bounds for my company and DTV, u have no place to tell me what i i should do:D
     
  18. dettxw

    dettxw MRVing

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    DirecTV finally fired our bad HSP a year or two ago and now the local techs work directly for DirecTV.
    The installers who did my GF's install were happy with D" and did a professional job. I still gave them a $60 tip.
    Is DirecTV trying to get rid of the remaining HSPs? They seem to be the problem. I guess would be hard to do in small areas.
    These guys trying to do a good job while working for one of the bad HSPs deserve extra big tips. But how is the typical customer supposed to know what to do?
     
  19. ndole

    ndole Problem Solver

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    There are some HSPs that Directv O&O can't hold a candle to metric-wise ;)
     
  20. Nabisco

    Nabisco Godfather

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    May 18, 2007
    i find most people can see what u r doing and know that it isnt easy... sometimes i blow people away with basic stuff, i e hook up a dvd or program a remote, other times that can c u on the phone trying to fix the workorder to there liking i just had one the other probally spent a hour on the phone in the end the job didnt go in because the sales company couldnt match what they were quoted... i stayed knowing that im not making a penny but they gave me 20 for the help... which is better than nothing they saw i was going out of my way to help them, i represented the company with honor and told them this is very unusual and they fell through some small cracks. i left them contact info for me and my boss and told them to give it a few days and call us and we can get it right.

    other times people can see what u r doing is hard, just working in the freezing cold and the hot, very hot summers, wall fishing what we do isnt a thing u see every day
    it feels good when u get a tip even if its a couple dollars for a soda, its nice to get rewarded. i will always give a customer 110% even if i know them and we had problems in the past out side of dtv, i assure u if u roll up on a install of mine it is rock solid and looks the very best it can

    tech pride!
     

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