1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the new DBSTalk community platform. We have recently migrated to a community platform called Xenfono and hope you will find this change to your liking. There are some differences, but for the most part, if you just post and read, that will all be the same. If you have questions, please post them in the Forum Support area. Thanks!

Yo, DIRTs!! Billing issue!

Discussion in 'General DISH™ Discussion' started by SayWhat?, Apr 1, 2013.

  1. Apr 1, 2013 #1 of 12
    SayWhat?

    SayWhat? Know Nothing

    6,255
    133
    Jun 6, 2009
    I pay annually in advance, so why am I getting a bill and threatening phone calls?
     
  2. Apr 1, 2013 #2 of 12
    boba

    boba Hall Of Fame

    5,580
    0
    May 23, 2003
    Have you tried a simple phone call to DISH?
     
  3. Apr 1, 2013 #3 of 12
    Inkosaurus

    Inkosaurus Icon

    678
    1
    Jul 29, 2011
    Did you take into account additional fees/price increase? I.e. receiver fees, locals and junk like that?

    I recall sometimes some annual members would only pay the price of the programming and forget to account for the rest of the stuff and it stayed as a recurring charge monthly.
     
  4. Apr 1, 2013 #4 of 12
    SayWhat?

    SayWhat? Know Nothing

    6,255
    133
    Jun 6, 2009
    I didn't forget anything. They set the price. There have been no add-ons or changes.

    It's weird because it looks like they're billing a DVR fee and a Primary Receiver fee, but then crediting both which Zeroes out the bill. BUT, they're also billing for State Tax and some other State amount that are not being credited and it looks like the Tax is being added to the other fee.

    Since I am Grandfathered under Annual Billing and I should not be getting a Monthly bill at all and the bill I'm getting is essentially $0.00 for any Dish amounts, neither of these State amounts should be billed.
     
  5. Apr 1, 2013 #5 of 12
    CCarncross

    CCarncross Hall Of Fame

    7,058
    60
    Jul 19, 2005
    Jackson
    Did your state recently institute a tax they didnt used to have? When there is tax, even on a credited dvr or receiver fee, the tax is not credited back like the fee is. Thats the way it works I believe with both providers, maybe even cable.
     
  6. Apr 2, 2013 #6 of 12
    boba

    boba Hall Of Fame

    5,580
    0
    May 23, 2003
    DISH is the only one besides YOU that has access to your account. If you want an answer you need to talk to them we can only guess at reasons.
     
  7. Apr 2, 2013 #7 of 12
    SayWhat?

    SayWhat? Know Nothing

    6,255
    133
    Jun 6, 2009
    Maybe the DIRTs got Dozed. Haven't seen one around for days.
     
  8. Apr 2, 2013 #8 of 12
    boba

    boba Hall Of Fame

    5,580
    0
    May 23, 2003
    Go to the sticky and read how to contact DIRT.
     
  9. Apr 2, 2013 #9 of 12
    Stewart Vernon

    Stewart Vernon Leapin' Lizard Staff Member Super Moderator DBSTalk Club

    21,459
    358
    Jan 7, 2005
    Kittrell, NC
  10. CheriT @ DISH Network

    CheriT @ DISH Network DISH Representative DISH Representative

    60
    2
    Dec 28, 2010
    Hi! I apologize that we have not responded but we would be happy to help! Can you please send me a PM with your account information? I'd like to review your account and see what I can do to help. Thanks!
     
  11. SayWhat?

    SayWhat? Know Nothing

    6,255
    133
    Jun 6, 2009
    PM Sent.
     
  12. SayWhat?

    SayWhat? Know Nothing

    6,255
    133
    Jun 6, 2009
    Still waiting for a satisfactory resolution.
     

Share This Page