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You Tube not showing up in Extras

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by jamieh1, Dec 25, 2012.

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  1. jamieh1

    jamieh1 Hall Of Fame

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    You tube is not showing up in my Extras menu. I have internet connected and have ran network setup. Im able to download on demand shows.
    Pandora is showing in the Extras menu.
    Ive rebooted and still nothing.

    Any ideas?
     
  2. texasbrit

    texasbrit DIRECTV A-Team

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    Aug 9, 2006
    Can take up to a week for youtube to show up.....
     
  3. Drucifer

    Drucifer New Member

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    NY Hudson...
    Is Settings/Parental/Web Videos allow?
     
  4. jamieh1

    jamieh1 Hall Of Fame

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    That option is not showing up. Ive checked for it already.
     
  5. MysteryMan

    MysteryMan DIRECTV A-Team DBSTalk Club

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    It takes time for "Web Videos" to reload. Give it a day and check again.
     
  6. jamieh1

    jamieh1 Hall Of Fame

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    Still not showing up.
     
  7. MysteryMan

    MysteryMan DIRECTV A-Team DBSTalk Club

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    Do a reset twice in a thirty minute period. This will clear the cache. Give it 36 hours to rebuild. YouTube should appear in that time frame.
     
  8. Jacob Braun

    Jacob Braun King of Awesome

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    What everyone else said though more clear: Do a red button reset. Wait until it goes to step 1/2. Then it will get to step 2/2. At any point above 1% retrieving satellite info do another red button reset. Then wait 24 hours.
     
  9. Jan 3, 2013 #9 of 25
    jamieh1

    jamieh1 Hall Of Fame

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    cleared the cache several times, still no You tube, been 2 weeks.
     
  10. Drucifer

    Drucifer New Member

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    NY Hudson...
    What does the DirecTV CSR tell ya to do to get the missing Web Video?
     
  11. jamieh1

    jamieh1 Hall Of Fame

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    Still no You tube, been several weeks, reset cache and still nothing, No option in parental controls. Getting Pandora and Ondemand but no you tube.
     
  12. allenn

    allenn Icon

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    Nov 19, 2005
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  13. jamieh1

    jamieh1 Hall Of Fame

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    That option is not even showing up in parental. This receiver was a swap out. You tube has never shown up. Im getting Pandora and im able to use on demand services.
     
  14. CCarncross

    CCarncross Hall Of Fame

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    Jackson
    What model is this replacement in case I missed it earlier?
     
  15. jamieh1

    jamieh1 Hall Of Fame

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    HR23-700
     
  16. Drucifer

    Drucifer New Member

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    NY Hudson...
    Call DirecTV and tell 'em you are missing Web Video from the menu.

    You get that back and YouTube will show up.
     
  17. Tubaman-Z

    Tubaman-Z Godfather

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    Jul 30, 2007
    Jamie,

    I'm interested in how this works out for you as I have the same problem. HR20-100, latest national release.
     
  18. allenn

    allenn Icon

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    Nov 19, 2005
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    Your ISP may be blocking YouTube through their parental management software.
     
  19. jamieh1

    jamieh1 Hall Of Fame

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    Still no you tube showing in the extras menu. Reset cache. Reset to factory.
    Im getting On demand on this reciever and Pandora. The you tube feature is not even showing up in the menu.
     
  20. DaaQ

    DaaQ Legend

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    Aug 20, 2008
    It is something to do with your ISP or router settings, are you using your own purchased router or one from the cable/dsl company?

    I don't know why it happens but you really need to either check into router settings or get a hold of someone from your ISP that knows their stuff.
     
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