Young DirecTV Tech came to our home for the second time in three weeks. Really nice, polite Tecnician but one brick short of a load. On the first appointment he forget his latter. The second time he was getting ready to work when his phone rang. The homeowner at his previous appointment called to tell him he had left his tool bag. Oh, he also had lost his official DTV ID. LMAO. Like I said, he was a nice young Tech.