Bug Reports for L280 and beyond...

Mark Lamutt · 09-24-05, 12:50 PM

Resetting the thread now that L280 has spooled. Please either use this thread or create a "BUG REPORT L280" thread to post bug reports that you see.

softwiz · 09-24-05, 01:18 PM

If I press the PIP button while in browse, the PIP window appears and the audio switches to the PIP window. If I remove the PIP window, the audio stays on the channel that was in the now closed PIP window. Pressing swap brings back the audio of the main channel.

This is a MINOR issue

I have not reported it to Dish Support

Software Version: L280MAED-N
Boot Strap Version: 1110MAED

Jerry G · 09-24-05, 01:32 PM

Quote:

Originally Posted by softwiz

If I press the PIP button while in browse, the PIP window appears and the audio switches to the PIP window. If I remove the PIP window, the audio stays on the channel that was in the now closed PIP window. Pressing swap brings back the audio of the main channel.

This is a MINOR issue

I have not reported it to Dish Support

Software Version: L280MAED-N
Boot Strap Version: 1110MAED

I've also experienced this. But in some cases, I haven't been easily able to get the correct sound for the channel being viewed, even after closing the PIP window.

It's even worse if you're watching a recorded event and bring up the PIP window. The recorded event freezes and stays frozen even if swapped. Even dismissing the PIP window doesn't help and the recorded event is frozen. Only completely backing out of the recorded event screens and then going back into the recorded event screen and resuming or restarting the recorded event will unfreeze it and bring back the sound. In a few cases, I've completely lost the sound and had to reboot to get it back.

A quick test suggests that the lost sound only affects the optical out. I think in one case, I switched the audio on my receiver to the analog L/R and got sound. Upon switching the receiver back to the optical input, the sound was back.

I think this is a major bug that needs to be addressed quickly. It didn't occur with the previous software and effectively makes it way too inconvenient to use the PIP window if I intent to do a swap.

The only good thing that occurred with this update is the ability to have DD with both tuners. But the PIP bug effectively prevents me from using the DD fix as I'll not longer be swapping channels until the new bugs are fixed. After dumping the 921, I'm praying this isn't a replay of the 921 issues where a new software update introduces more bugs than it fixes.

I did report this to Dish last night.

xsailor · 09-24-05, 01:39 PM

I no longer am receiving channel program info on half of my OTA channels. I have rebooted (both soft (front power button) and hard (pulling the plug)) at least a half a dozen times. I have also unplugged the unit and left it that way for over an hour and then replugged it in. I have done the forced download (check switch) and have also deleted all OTA channels and rescanned them. The final result: no OTA guide info for LA channels 2,5,7 and 11 (all other OTA channel guide info is good). Everything worked just fine prior to the update ... (coincidence? I think not!)

bthom73 · 09-24-05, 03:45 PM

I've already had to power cycle my 942 three times today!

I'm in the habit of watching video delayed up to an hour since that's the limit on the buffer.

I leave one of the two tuners on the Discovery Channel and then when I turn on the TV I back up to the beginning of whatever is currently showing and start watching. I fast-forward through the commercials and occasionally play with the skip-back and pause buttons to catch things I didn't completely see on the first pass.

Starting earlier today the receiver started freezing if I play with the skip-back and pause buttons which I'm assuming is the result of the L280 update. The only solution is to power cycle the receiver.

By the way, it would be really great if the buffer size was adjustable in the setup menu instead of permanently fixed at 1hr...but that's a separate request.

-Brian

sampatterson · 09-24-05, 04:24 PM

Audio chirps happen sporadically when using channel up and down. Audio set to pcm&dolby run to Denon brand receivers.

Jon Spackman · 09-24-05, 05:19 PM

how do you switch tuners when viewing TV?? On directivos you can press the live TV button. Do you have to use the pip and then swap buttons to do it?

Side note. does anyone have the IR codes for pip and swap for address one or three??

Jon

Jeff McClellan · 09-24-05, 05:52 PM

OTA Guide information missing on main channels that did have it before upgrade. Signal strength is high but more pixing on OTA.

lakebum431 · 09-24-05, 06:33 PM

I agree about the pixilation on OTA. My strengths all show higher, but 1 channel that was strong before is now almost unwatchable.

rockitman · 09-24-05, 08:18 PM

Since I have received the new update, my 942 locks-up and then reboots on it's own whenever I change the aspect ratio while watching a show that has been recorded. Ex. If I want to watch a recorded SD show, and I have the aspect ratio previously set for 1080i and 16x9, I like to watch this without the borders all around my picture. So I change the aspect ratio to 480p and 4x3 #2. When I do this and hit the OK button, it locks up on me and then reboots. Which means if a person is watching something on TV2 in the other room, it disrupts their viewing too. I didn't have this problem before the update.

Has anyone else had this problem?

lakebum431 · 09-24-05, 08:51 PM

Wow, looks like this update has some serious issues. Do they even bother to test these things?

DRJDAN · 09-24-05, 08:52 PM

I sometimes loose sound. Seems to be when I switch form live tv to a recorded program. Have to turn off and back on from the remote and the sound is back.

asarhan · 09-24-05, 08:55 PM

I had a problem with sound today. I was recording a DD 5.1 event on RAVE and I wanted to watch it from the start while it was recording. When I tried to play it from the start, there was no sound. I tried to FF through to see if sound would show up, but it didn't unless I was watching the event in live mode. If I skipped back, the sound was gone.

softwiz · 09-24-05, 09:05 PM

While watching "The Truman Show" tonight on TNTHD, there were more than a few occasions where the screen would do some funky black out thing. Most of these had multi-colored lines and spots on the way to black. Most of these blackouts lasted no longer than .5 seconds.

L280 is full of bugs. Does Dish actually have a software testing methodolgy?

Jerry G · 09-24-05, 09:46 PM

I'm seeing some occasional brief pixelation on the right side of the picture. Never saw this with the previous software. I think my previous 921 is haunting my current 942. I can't believe I traded one set of nightmares for another and spent $700 for the honor. Other than the Dolby Digital bug with the second tuner, I was really happy with the 942 prior to this update. I would have preferred the previous software over this current bug ridden disaster. Dish should be ashamed of themselves for releasing such garbage and I'm beating myself up for dumping the 921 to get the same kinds of untested buggy updates that I had with the 921.

softwiz · 09-24-05, 10:01 PM

Quote:

Originally Posted by Jerry G

I'm seeing some occasional brief pixelation on the right side of the picture. Never saw this with the previous software. I think my previous 921 is haunting my current 942. I can't believe I traded one set of nightmares for another and spent $700 for the honor. Other than the Dolby Digital bug with the second tuner, I was really happy with the 942 prior to this update. I would have preferred the previous software over this current bug ridden disaster. Dish should be ashamed of themselves for releasing such garbage and I'm beating myself up for dumping the 921 to get the same kinds of untested buggy updates that I had with the 921.

I see it too. L280 is a dud. I'm calling Dish tomorrow to lay into them. Their lack of testing is inexcusable.

Jerry G · 09-24-05, 10:44 PM

Quote:

Originally Posted by softwiz

I see it too. L280 is a dud. I'm calling Dish tomorrow to lay into them. Their lack of testing is inexcusable.

This software is such a disaster that if there is anyway they can spool the previous version, Dish should do it and thoroughly test the current software. I can't see living with this crap for the one or two months we'll have to wait to get the next fix which will only break more features that were working fine.

M492A · 09-25-05, 07:56 AM

I have new problems with OTA guide data. I subscribe to locals. With L229, I had guide data for all but the local OTA UPN channel (I don't get a local UPN station off the satellite). With L280, two of those channels are now showing "Digital Service": WSYR 009-01 (ABC) broadcasting on 17, and WTVH 005-01 (CBS) broadcasting on 47. This is after multiple scans for only digital local channels, with and without having first deleted the existing list of OTA channels. Both channels have only the one subchannel and are from the Syracuse NY DMA; my sat locals are from Rochester NY. Again, the guide data for these channels was just fine with L229.

UPDATE: Sometime between 4:30pm and 8:15pm Sunday, guide data appeared for 009-01.

UPDATE: 009-01 guide data gone again on Monday morning.

On a different note, the subchannels on one of my digital channels are swapped. In the real world, 003-01 is WSTM (NBC) and 003-02 is WSTQ (UPN). The guide is correct, but in both cases the programming appears on the other channel. Notice in the attached picture that the guide is showing Trading Spaces on 003-01 but the preview window shows that I'm tuned to 003-02 to see it. Note also the NBC logo at the top right corner of the preview window.

Maybe it has something to do with the fact that the subchannels have different call signs, because WCNY's (024-01/02/03 on 25; PBS) subchannels' call signs are also WCNY and their programming coincides with the guide.

The remaining digital OTA channel I get - 068-01 (WSYT/FOX on 19) has the correct guide data.

These problems pretty much nullify all OTA NBR functionality. I hope Dish will do an interim release soon (in the next week?) to fix this.

M492A · 09-25-05, 07:59 AM

Quote:

Originally Posted by softwiz

While watching "The Truman Show" tonight on TNTHD, there were more than a few occasions where the screen would do some funky black out thing. Most of these had multi-colored lines and spots on the way to black. Most of these blackouts lasted no longer than .5 seconds.

L280 is full of bugs. Does Dish actually have a software testing methodolgy?

Ditto on the black-out thing. Happens quite frequently, on both HD satellite and digital OTA, on live and recorded shows.

This blanking can be duplicated by pressing the Cancel button while watching a show, and by pressing Select to exit an Info window.

In case this has anything to do with hardware, my 942 connects to my Sony plasma TV via the HDMI port.

Jeff McClellan · 09-25-05, 08:06 AM

They did some good things in this upgrade, but boy, are they out weighed by the problems. The OTA is so sensitive, that if I crap, it pixes.

M492A · 09-25-05, 08:09 AM

My 942 reboots if I try to scan OTA analogs and digitals from a "distant" DMA (Rochester, NY). May have something to do with signal strength, because when I do the same with the antenna pointed at Syracuse (from where I get stronger signals), it works fine.

M492A · 09-25-05, 08:54 AM

It's better in L280 over L229, but still not perfect. For the most part, digital OTA and HD programming seems to be pretty close - it's a lot better than it was in L229. However, this morning, on Fox News Sunday on 068-01 (WSYT/19 from Syracuse, NY), the sound was about a half-second to a second ahead of the picture. I'll see how it is with the NFL game this afternoon.

Maybe it's my imagination, but I thought I noticed SD sound being slightly out-of-sync now. I need to do some more watching to confirm.

LtMunst · 09-25-05, 10:12 AM

The right side blocking is definately worse in this release on recordings. Now the blocking from right to left spreads across the screen during pan movements. Before they play around with adding USB functionality and all that kool stuff, Dish needs to fix the basic picture quality problems.

waltinvt · 09-25-05, 10:23 AM

Quote:

Originally Posted by M492A

My 942 reboots if I try to scan OTA analogs and digitals from a "distant" DMA (Rochester, NY). May have something to do with signal strength, because when I do the same with the antenna pointed at Syracuse (from where I get stronger signals), it works fine.

I think the addition of analog has further messed up OTA. It's gone from just being a comparetivley weak OTA receiver to one that now doesn't work correctly.

I can "add" an analog station from the add stations menu but as soon as I try to access it thru the epg, the unit goes into a reboot.

I've tried to scan with the "both" option and none of the digitals (that I've had right along with signals in the 90s) are picked up. In fact, none of the analog stations that I know for a fact are there are picked up either. It did pick up some other analog stations but these stations show NO signal strength and again, if I try to access them, it goes into re-boot.

boody · 09-25-05, 10:26 AM

I also have been experiencing the weird black blocks on the right side of recorded programs. So far its the only problem I've encountered with L280, but I've hardly stress tested it.