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Old 02-13-06, 11:09 PM   #1   |  Link


Rob Glasser
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Dish Network Tech Chat 02/13/06 - Recap

DISH Network Tech Forum – 2/13/2006, 6:00pm – 7:00pm PST

First I’d just like to thank all other Moderators on DBSTalk.com that have done these in the past. I never realized how much work it takes to do one of these recaps. Thanks guys.

Hosted by:
Mark Jackson, President EchoStar Technologies
Dan Minnick, Vice President Engineering

Agenda for the forum:
* Echo X
* HD Receivers
* PocketDISH Updates
* ITV – Interactive Television
* DISH on Demand Updates
* Bob Howell from Winegard
* Trivia Giveaways
* Q&A

Echo X:
----------
Echo X is being launched by Sea Launch

They showed pictures of the facility, and the Satellite in its “shroud”, then towing it out to the ship to mate it with the rocket.

Then they showed it being loaded on an old oil rig. It has been towed out right to equator, where the earths rotation helps you launch, making it require a lower payload, and saves money. Sea Launch has a website with more information.

Hoping to launch on Wednesday, 2/15/2006. This will be EchoStar’s, 2nd Sea Launch.

HD Receivers:
-----------------
They have 2 new models, ViP211 and ViP611

ViP211
MPEG-4 HD Receiver
Single Satellite Tuner + 1 OTA Tuner
2 Day EPG Guide
DISH Home
Parental Locks
IR Remote
Outputs: HDMI, Component, Optical Audio, S-Video, 1 Set RCA, Channel 3/4 Modulated out
USB 2.0 and Ethernet for future features.

ViP622 Features
First MPEG4 DVR box
Dual Satellite Tuners + 1 OTA Tuner
Dual TV box (2 different TVs, 1 HD, 1SD)
9 day EPG
Enhanced guide (3hrs programming on one screen)
DISH on Demand supported
Outputs: HDMI, Component, Optical Audio, S-Video, 2 Sets RCA,
One stereo agile output to feed TV1 and TV2 on separate channels
USB 2.0
Ethernet for future features.

FYI: For those of you that saw the picture, it was a mirror image or what the back really looks like in other pictures posted so far.

*** ViP622 giveaway ***
Question: What is the latest specification of USB 2.0 throughput in Megabits?

HD Programming and Upgrade Offers Update:
---------------------------------------------------------
Brought in Steve Smith Vice President, Product Marketing, and Leanna Sultan, Vice President, Customer Retention.

Current (Old) Offering: 6 HD channels, + option to buy 10 VOOM channels and HBO and Showtime if you subscribe to those packages.

New Offering:
All channels in the old offering, plus
VOOM channels, now at 15 (5 new VOOM channels)
Added ESPN2HD and UniversalHD
Now have a total of 23 channels of HD programming
1700 Hours a week of HD, 250 Hours a day.
5 sports channels
5 movie channels
7 entertainment channels
6 news and lifestyle channels

Prices:
DishHD Bronze $49.99 per month (AT60 + HD)
DishHD Silver $59.99 per month (AT120 + HD)
DishHD Gold $69.99 per month (AT180 + HD)
DishHD Platinum $99.99 per month (Everything Pak + HD)
(Add locals to any package for an additional $5.00 per month)

$5.00 local price covers SD AND HD where available.

Looking to bring locals to 50 markets in the US (Did not specify timeframe).
HD Locals already launched in New York and LA. Plans to launch in Minneapolis, Boston, Philadelphia, Chicago, Denver, Nashville, and Atlanta during Q1 2006.

Existing Customer Offers:
--------------------------------

All DISH Network Solutions Includes:
* Leased ViP Series Receiver
* State-of-the-Art Dish Antenna (if applicable)
* Standard Professional Installation

If you need HD for the first time:

ViP211:
Lease Upgrade Fee: $49
Standard Professional Installation (Includes Dish Antenna if applicable): $49
Total Cost: $98

ViP622:
Lease Upgrade Fee and Standard Professional Installation (Includes Dish Antenna if applicable): $299

If you already have a DISH HD Receiver:

For DISH 811/6000 Users:
Swap for a ViP211: Lease upgrade fee (including Installation): $49
* Swapping, requires the return of existing receiver.

For DISH DVR-921/942 Users:
Swap for a ViP622: Lease upgrade fee (including Installation): $99
* Must wait until April 1st, otherwise cost is $299 ($200 rebate offer begins on April 1st)
* Swapping, requires the return of existing receiver.

PocketDISH Updates:
--------------------------

What is PocketDISH? It’s Portable DVR, with 4”, 7”, or 2.2” screens, up to 40 hours of recording space.

RecordLINK, uses technology called XDS. It’s like hooking up a VCR to your non-hard disk based STB (Set Top Box). Basically turns your STB + PocketDISH like a DVR. The STB controls your PocketDISH. Support reoccurring timers, and trick modes. Available on majority of the STBs

Transfer rate on 942 and 622 using USB2.0, one hour of content takes about 5 minutes.
Coming Soon: Transfer rate on 522 and 625 using USB1.0, one hour of content taking about 30 minutes (available 1st week in March)


Questions:
------------

Martin – The FCC is requiring all must carries on one dish. Will that requirement be met?
ANSWER: June 1st is the deadline, and will meet that. (Technical difficulty with mikes, moving on)

Jody – The 510 records differently than my 942, please explain why.?
ANSWER: Could be because of time based recording (510) vs NBR (Name Based Recording) (942). They went on to explain NBR..

Jason – What is the status of a new nationwide Dish Network Broadband? Is it still going to be offered?
ANSWER: Couldn’t go public with any information right now. Working hard. Then mentioned their partnership with at&t (formally SBC) for bundled services including broadband.

Steve – On the Vip211, local mapdown, and what is HD Priority?
ANSWER: This means Local HD will take priority on the mapdown instead of the SD channel in the program guide.

*** Contest Line is not working tonight, call regular number to answer trivia question ***

What is the status of putting channel 100 on a DISH DVR-921 receiver?
ANSWER: Couldn’t answer the question, would have to look into it. Then said, upgrade to a 622 for $99 to get this and all the new programming and features.

John: When are 121 local channels going to be switched over to the 119 Sat location?
ANSWER: After launch of Echo X, additional capacity at 110, deployed 45 – 60 days later, then migrated to 110 slot, around June 1st timeframe.

Candy: Just got a ViP211 and a Dish1000 in Pittsburgh, why is my 129 like 80% and 119 and 110 are like 100%. Tech said 129 is lower than the rest so he put a 2nd single dish that is not tuned in right?
ANSWER: Pittsburgh, 129 is further west, lower look angle, tech may have seen some obstructions, which necessitated a 2nd Dish installation to get a good signal. 80% is not a bad signal strength on 129.

Interactive TV Update:
---------------------------
Very energetic Director of Sales, Interactive TV, Scott Higgins. All decked out for the Olympics, screaming about a gold medal.
Mentioned that DISH is providing over 200 hours of Olympics, can go to channel 100 and see the NBC showcase with all NBC feeds. Mentioned NBC HD Highlights channel. He then showed that on the top of the showcase you can select a banner and get up to the minute stats on the Olympics, detailing what is going to be shown, up to date medal count. Also, there is a Team USA report, About Torino, etc …

*** Trivia Update: Winner: Tim from Florida: Correct answer is 480 Mb/s for USB2.0 throughput ***

DISH on Demand update:

Dish’s Video on Demand Service. Currently Offered on ViP622 and DISH DVR-625. Coming in March (maybe early March) will be offered on the DISH 508, DISH 510. In early April on the DISH Player-DVR-522.

When you press the DVR button you’ll have the option for “My Recordings” for your existing DVR events or “Movies and More” for DISH on Demand. You can also press DVR twice to go straight to your recordings.

No waiting for a show, it’s on demand.

*** Another Giveaway: PocketDISH AV500E***
Question: Which 2 PocketDISH models support the RecordLINK feature?

Off-Air Antennas:
----------------------
ViP211 and ViP622 models support off-air antennas for HD/Digital reception. In some markets you will need off-air antennas for local HD channels. They introduced Bob Howell, Director of OTA/Winegard to talk about OTA (Over the Air) antennas.

Basics of antenna propagation:
Omni-Directional Antennas: Propagation pattern is 360 degrees. Used in the situation when you have towers in multiple directions
Bi-Directional Antennas: Propagation pattern is front and back (figure 8). Used in the situation when you have antennas in 2 directions.
Directional Antennas: Propagation pattern is front only (Yagi Type). Used in a situation when you have antennas in a single direction.

Choosing the right Antenna:
* Determine frequencies
- Channels 2 – 13 are VHF
- Channels 14 – 69 are UHF
* Distance between broadcast towers = antenna beamwidth
* Determine distance to the broadcast tower
Websites for Assistance:
* www.antennaweb.org – Antenna Selection
* www.checkhd.com – Local digital/HD programming

www.antennaweb.org:
* You can enter your address and submit it.
* This will in turn return a list of digital channels in your area. It color codes the channels to help you find the right size antenna. It also gives you details on the channels, i.e. call signs, compass, distance and frequency.
* The color code chart indicates the type/size of antenna you need to purchase. (Personal note, antennaweb.org tends to error on the side of caution for antenna size. I personally use a much smaller antenna than they recommended.)
* Showed more detail on Call Sign, Channel, Compass Orientation, Miles from house, Frequency assignment.
* What is difference between Channel and Frequency? Channel is assigned based on the analog channel to make it easy for consumers, i.e. the digital/HD version of analog channel 2 is 2.1 which the actual channel frequency could be 34. The tuner will automatically map this information for you.
* Site also gives you a street level map showing the direction of the transmit towers and what channels they are.
* Then showed different maps with different locations that would require the various antenna types.

checkhd.com:
* Screenshot of local stations
* Can also give you TV guide listings for you local channels

(Another personal note: If you need assistance with OTA reception in your area, check AVSForums and find the HDTV forum for your market, they are very helpful. The Seattle OTA forum helped me tremendously with picking out and setting up my antenna.)

They noted that on the ViP622 you can record up to 3 things at once if one is an OTA channel. They also update the EPG with your OTA channels where available.

*** Winner: Brian: Answer: PocketDISH 500 and 700 are the 2 models that support the recordLINK feature ***

Questions Again:
---------------------

Tim – Do older ARCHOS products work with DISH receivers?
ANSWER: Not with the fast transfer option. DISH installed a separate chip in their models to support their fast transfer and encryption. Then Mark got “waved off” and said you need to have a newer PocketDISH device. Not sure what the final answer was here. Maybe someone else got it.

Tom 1st question – I have a 921, and if I wait until the rebate starts, and want to upgrade to the 622. Do I have to return the 921?
ANSWER: If you want the $200.00 rebate, yes you have to return the 921.

Tom, 2nd question – The 622 is leased, if there are any issues, does he get a replacement?
ANSWER: All receivers have a 1 year warranty, doesn’t matter if it’s leased or owned. If you want longer coverage you need to enroll in a warranty program. Digital Home Protection Plan, for after 1 year. Cost is $5.99 per month. You get reduced price tech visit, free dish mover, and a reduced RMA cost.

Tom, 3rd question – Will his current switches support the 622?
ANSWER: Since he already has a 921, yes all those switches will work.

John 1st question – On the ViP622 is there a monthly recording fee?
ANSWER: Yes, it’s the $5.98 DVR fee

John 2nd question - Do you still need 2 dishes for SD and HD?
ANSWER: Depends, in most cases one will do, but sometimes 2.

John 3rd question - Currently receiving the Chicago SD distants, will he get the Chicago HD distants?
ANSWER: Since they are distants, there are different rules for Digital vs. Analog so not necessarily. If he lived in the Chicago DMA then he would get them.

Lonnie 1st question – Has an 811 with a single coax feeding it. Can he run the ViP622 with a single coax?
ANSWER: Yes, with the upgrade you’ll get a new LNB (Dish Pro Plus) which can feed both tuners with the Dish Pro Plus separator.

Lonnie 2nd Question – Can he upgrade for $299?
ANSWER: Yes at anytime.

Info on the existing HD offers again: Offer is only good for like receivers. 811/6000 -> ViP211. 921/942 -> ViP622. Also, you need to decide which receiver is best for you. DISH is only allowing for one receiver swap out in a given period of time.

That period of time however was not mentioned.

End of Chat

Next Chat is a Charlie Chat, Monday March 13, 2006 9:00 PM EST, Channel 101
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Last edited by Rob Glasser; 02-14-06 at 03:23 PM..
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Old 02-13-06, 11:27 PM   #2   |  Link
Ron Barry
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Excellent Job Rob!!! Way to keep the tradition going!!
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Old 02-14-06, 12:24 AM   #3   |  Link
Mike Johnson
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Thanks, Rob! Outstanding recap.
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Old 02-14-06, 05:27 AM   #4   |  Link
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Very nice job Rob. With recaps like that, I don't need to watch. Thanks for your time and efforts.
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Old 02-14-06, 07:53 AM   #5   |  Link
cpufixer1
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When I trade my owned 921 in and now I lease a Vip622, is there a monthly fee for leasing ?
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Old 02-14-06, 08:06 AM   #6   |  Link
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I would also like to add my appreciation to Rob for doing the recap. Great work and thanks!
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Old 02-14-06, 08:11 AM   #7   |  Link
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Quote:
Originally Posted by cpufixer1
When I trade my owned 921 in and now I lease a Vip622, is there a monthly fee for leasing ?
Yes. Otherwise it wouldn't be called a lease.

And YES, absolutely excellent writeup. Made the whole 921 --> 622 upgrade path completely clear. Kinda stinks that I gotta send in my 921 though...i was wanting to give that to my parents.

Michael
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Old 02-14-06, 08:17 AM   #8   |  Link
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Way to go Rob. Great recap. Thanks!
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Old 02-14-06, 08:17 AM   #9   |  Link
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Quote:
Originally Posted by cpufixer1
When I trade my owned 921 in and now I lease a Vip622, is there a monthly fee for leasing ?
NO!!! As long it is your primary receiver, the lease fee is included in your monthly programming pkg charge. See the thread in the HD section in regards to the details from E* for the upgrade.
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Old 02-14-06, 09:18 AM   #10   |  Link
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Did they mention if there will be an additional monthly fee for DISH on Demand or are the programs on there just PPV?
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Old 02-14-06, 09:26 AM   #11   |  Link
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Quote:
Originally Posted by cpufixer1
When I trade my owned 921 in and now I lease a Vip622, is there a monthly fee for leasing ?
If it's your only receiver the lease fee is part of the DishHD package price ... if it is a second receiver the lease fee replaces the 'additional receiver fee'.
The $5 'additional tuner fee' for not having a phone line will apply.
The $5.98 per DVR fee also applies to the ViP-622.
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Old 02-14-06, 09:27 AM   #12   |  Link
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Quote:
Originally Posted by cyclone27
Did they mention if there will be an additional monthly fee for DISH on Demand or are the programs on there just PPV?
No monthy fee.
Movies are rented for a specific time period and cannot be saved for future viewing.
Personally, I'll rely on PPV and movie channels.
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Old 02-14-06, 09:31 AM   #13   |  Link
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Quote:
Originally Posted by James Long
If it's your only receiver the lease fee is part of the DishHD package price ... if it is a second receiver the lease fee replaces the 'additional receiver fee'.
The $5 'additional tuner fee' for not having a phone line will apply.
The $5.98 per DVR fee also applies to the ViP-622.
I know this information is correct under DHA plan. I think there were posts of people upgrading to the vip622 and reported the upgrade took them out of the DHA plan and the lease fee applied even to the first receiver. Is this correct?
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Old 02-14-06, 09:34 AM   #14   |  Link
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Quote:
Originally Posted by rolodoc
I know this information is correct under DHA plan. I think there were posts of people upgrading to the vip622 and reported the upgrade took them out of the DHA plan and the lease fee applied even to the first receiver. Is this correct?
It's looking like this may have been due to a billing error for me. It's fixed for now. We'll see what happens next month.
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Old 02-14-06, 09:40 AM   #15   |  Link
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Quote:
Originally Posted by rolodoc
I know this information is correct under DHA plan. I think there were posts of people upgrading to the vip622 and reported the upgrade took them out of the DHA plan and the lease fee applied even to the first receiver. Is this correct?
The information we are getting from E* says that the terms I gave are correct.
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Old 02-14-06, 11:11 AM   #16   |  Link
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Quote:
Originally Posted by rolodoc
I know this information is correct under DHA plan. I think there were posts of people upgrading to the vip622 and reported the upgrade took them out of the DHA plan and the lease fee applied even to the first receiver. Is this correct?
The way I look at it... either way would work for me.

Right now, I am on DHP (the original)... and my DHP package price is $5 higher than the regular price for AT180 because it includes the first receiver lease + the DHP warranty service.

IF when I upgrade to DishHD Gold I am removed from the DHP plan... then either my bill would actually go down $5 if it is included in the posted new package prices OR I would see a $5 fee added for my first receiver.

The net is either I save money or I pay relatively the same, not including the otherwise increased cost of the new package.

As long as they get the bill right, and I'll double-check it when the time comes, then I figure I can't lose either way.
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Old 02-14-06, 11:34 AM   #17   |  Link
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...I figure I can't lose either way.
You're tempting the satellite gods, my friend.
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Old 02-14-06, 11:43 AM   #18   |  Link
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Great job, Rob. Also found it interesting that they mentioned on the tech chat that going to 2 dishes was useful in some areas to solidify signal on 110, 119, 129. That's definitely what I'm going to do now. Lots of really good OTA info (especially for newbies). Adding the links was a nice touch.
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Old 02-14-06, 11:43 AM   #19   |  Link
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Thumbs down Lease Warranty

The part I thought was the biggest kick-in-the-pants was the same one year warranty on the receiver no matter if you own or lease it! It's their box, if it breaks I'll just send it back I guess. Now, I know that someone will point out that if you lease a car and it breaks you have to pay to have it fixed, but there's a big difference between a $20K + car and a <$1K receiver. The biggest being that if you have cable and you lease their box(es) service calls and replacements are free!
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Old 02-14-06, 11:45 AM   #20   |  Link
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Thumbs up

Sorry Rob, forgot to mention the excellent work on the recap, thanks!!
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Old 02-14-06, 11:48 AM   #21   |  Link
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Quote:
Originally Posted by mwsmith2
Yes. Otherwise it wouldn't be called a lease.
...
I love it when sarcasm comes 'round and bites ya.
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Old 02-14-06, 12:22 PM   #22   |  Link
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Very good job on the recap Rob.

I thought this months' Tech Forum was one the best that DISH has had in quite a while. Its nice to see that they are moving back to the way things used to be -- very informative with very knowledgeable guests and staff.
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Old 02-14-06, 12:22 PM   #23   |  Link
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Question Owned 942 - keep it or send it back for rebate?

Quote:
Tom 1st question – I have a 921, and if I wait until the rebate starts, and want to upgrade to the 622. Do I have to return the 921?
ANSWER: If you want the $200.00 rebate, yes you have to return the 921.
This question doesn't state if this was an owned or leassed unit (did they even lease 921's???). I paid $699 for my 942 which I want to move to my bedroom and put the 622 in my main room. Is there a definitive answer from Dish answering the question if one would still qualify for the rebate if you planned on keeping your 942? If I can't get the rebate and still keep my 942, I won't wait to call. Even if I call today, I still probably won't have one by April 1st.
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Old 02-14-06, 12:41 PM   #24   |  Link
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Ok, I've read the 622's description several times to make sure I'm not missing something blindingly obvious... But did they mention the size of the hard drive?

...and can you hook up external drives to increase capacity?
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Old 02-14-06, 12:50 PM   #25   |  Link
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If I rember correctly you have to return the 922 in order to get the $200 rebate
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