L332 Software update

styxfix · 03-29-07, 01:05 PM

Please post when you get this one and your first impressions. It's suppose to be released today.

On L331, on one of my 921 receivers, I can't even change the channel without my unit locking up and my screen going totally blank. Often even a reboot won't fix it, so I'm little eager to this one to arrive.

Grandude · 03-30-07, 04:03 PM

L332 arrived on my 921 today. So far I haven't seen any differences. I haven't been having any problems to speak of and hope that doesn't change.

AnubisPrime · 03-30-07, 08:05 PM

L332 has now fixed the "manual record stop" issue on my machine.

doxieland · 03-30-07, 09:27 PM

yet another replacement 921 received this am; software was the 331 with the usual problems, never ending record; lock-ups, blank screen and self-rebooting while trying to program in the off-air antenna stuff.....

tonight, 332 arrived; and we have already experienced the never-ending record issue......
moving around in the guide seems better, and we haven't tried to program in the off-air antenna stuff.

Anyone else with issues? And what is the 942 receiver that someone mentioned?

We don't want the "priviledge" of upgrading to a 622 and be charged more money. We just want what we paid for, a working dual tuner dvr.....

Michael P · 03-31-07, 07:49 AM

Quote:

Originally Posted by doxieland

We don't want the "priviledge" of upgrading to a 622 and be charged more money. We just want what we paid for, a working dual tuner dvr.....

AMEN!

penguin44 · 03-31-07, 11:03 AM

332 arrived yesterday. all problems fixed, including man record, yay!!!

penguin44 · 03-31-07, 11:03 AM

Still have the DiscHD channel listing problem, which is annoying.

TFSanJose · 03-31-07, 12:50 PM

L332 made everything quicker for me. I was able to scan off air digital channels, too. Previously I had to manually add them one at a time and I noticed that the receiver rebooted on two specific stations, so I added all but those successfully. This morning I had to reboot to get FOX off air channel back on. Using the guide I see channel 2 Fox there with signal strength around 100, but it still said channel signal lost or something like that. After reboot the channel was back - I was hoping 332 would resolve this one, maybe it's a hardware issue? I have a 921.

styxfix · 03-31-07, 02:33 PM

I still haven't got the latest (L332) software. I check the menu and it it says no software update available. My system info screen is even missing information like my smart card number. I really think I have a more critical issue that's hardware related since mine crashes or gets really really slow soon after I reboot. The more buttons I push on the remote the faster the will the screen will go blank. Sometimes I can still access the menu screen.

doxieland · 03-31-07, 05:41 PM

it'a one day past the 332, and as previously posted - it is NOT the fix that we've been waiting for.

today's problems include video blacking out - audio still there - when this happens, remote will not function. Receiver did stop properly at end of event once after "record to end of event " selected, however the next time it didn't.

When using the guide to browse and select programming to record, it appears to become overloaded and will lock up, requiring a hard boot.

When something is recording on one tuner we definitely CANNOT use the guide or watch a recorded show because it seems to "provoke" the lockup to occur, which causes a hard reboot. At that time, we will get a break in the recording with a loss of however long it takes to reboot. Of course, that is an improvement from the entire recording being lost, as before.

Is the REAL fix going to happen soon? is anyone else having these issues?
thanks:

penguin44 · 03-31-07, 08:48 PM

Nope, not having the issues you stated. tried it out.

jadebox · 04-01-07, 09:01 AM

Quote:

Originally Posted by doxieland

it'a one day past the 332, and as previously posted - it is NOT the fix that we've been waiting for.

Yeah ... My receiver has 332 and the black overlay problem happened yesterday with just a couple of minutes left in the basketball game!

-- Roger

SteveB · 04-01-07, 05:43 PM

I got a replacement 921 from dish. Has all the problems that I had before, black overlay, spontaneous reboots, and locked up controls. Some added new features is erratic disk behaviors when pausing or backspacing showing that I have paused over 900 minutes. Now the turkey comes up black, the only thing I can get on the screen is the menu and the guide without any information. The last E*
tech, who got it running by sending a special signal to the box, said it was a software problem and they will not give me a new box. I am going to reinstall the old 921 and see if it behaves as bad as the replacement box.
Bring back L278, that worked great.

SteveB · 04-01-07, 08:18 PM

Update - Reinstalled old 921, came up working perfectly, but it is running L331. Wants to install new update. Haven't let it do it yet, may wait until finished watching for the evening.

ClaudeR · 04-01-07, 08:35 PM

My 921 is acting much better today - it's still stuck at L278, and now the time is right (this was the original DST weekend before Congress decided to screw with it). The box now allows me to watch a show while recording, still have to check dual recordings. My replacement will show up this week, but I don't like the sound of the 33x updates.

TFSanJose · 04-02-07, 07:52 PM

Well L332 on my 921 does still work quicker (see my earlier post), but I have to reboot it on power up since all I get is a black screen. This happens usually the first time I turn it on for the day. This is my 6th 921 and from what I'm reading it sounds like several of you have received receivers 1 through 5 :-0

WildBill · 04-03-07, 08:50 AM

Never had a lot of the problems that many of you report. The stuck manual record problem is fixed with L332. Discovery HD guide errors are still there. Get occasional audio dropouts and delayed response to remote commands. Nothing major so far.

sciggy87 · 04-03-07, 11:51 AM

Black overlay problem still there with 332, occassional random reboots while watching, sound and video slightly out of synch on HD (either satellite or off the air). Things are better with 332 but still not as good as 278. I am sorry to say that I never had any trouble with my 921 (had it for 2 years) until the L330 update. Since then my wife is telling me to go with the competition, since Dish cant get this straightened out. She missed last weeks American Idol because of botched recording by the 921 and she is po'd.

phongluu · 04-06-07, 03:09 PM

331 and 332 are the worst update ever in my case.

Gezzz....when will be the time that an update will fix everyone troubles.

Now, It requires reboot every time I need to watch TV.

P.L

ClaudeR · 04-06-07, 07:52 PM

Installed my replacement 921 yesterday (mine was stuck at 278). 332 with new receiver seems to be working nicely here. The new box has a two color dish logo, the old box has a black logo. The updates probably work differently for each hardware version.

I may still jump ship and go to cable, the Charlie fees are rediculous. HD is the same price as SD DVR service. That $20 sure closes some of the cost differential, especially with a 1 YEAR intro price on cable. I know all about the apples and oranges - less channels of crap in HD, but the integrated HD locals without extra antennas or overcompression. Very tempting indeed....

RedROM · 04-07-07, 09:57 AM

My display is set up for 16x9, 1080i. In the past, 4x3 programming came in with the lateral black bars (or grey bars), while wide format programming filled the screen. Now it is stuck in wide format so 4x3 programming is stretched across the screen. Remote no longer toggles through the formats. I wonder if this is related to firmware, or maybe the remote is bad.

Michael P · 04-07-07, 10:08 AM

I had L332 since the day it first was released. It seemed to fix many problems, however last night one of the old problems returned.

My EPG started acting slow (when you hit EPG the guide takes several seconds to build-up a picture, rather than the near-instant appearence in the past). Also the window that displayes the picture of the currently tuned channels will distort if tuned to an OTA signal (a sort of tripple image with vertical lines). The picture is OK if the currently tuned channel is satellite-delivered. After several hours of having a slow-display EPG I then get lock-ups while watching OTA stations. The picture gets stuck on the last 'good" frame and nothing short of a reboot will fix the situation (BTW it will reboot itself after about a minute or so if you don't hit a power button. BTW I have actually been able to do a remote power button reboot when this situation arises.

My receiver is a recently replaced HEED with the new red "half-dish" logo on the front.

As you can tell from my sig, this receiver worked flawlessly (that is by 921 standards) under L278. It's been a nightmare ever since L330.

pkeenan · 04-11-07, 02:36 PM

Hello All,
Have been dealing with:
Channel XXX Lost Lock.
Please wait, or Channel Up/Down
Satellite: 119
Transponder: 6

Wondering if anyone else has had this problem. Spoken with CSR both online and over the phone. They thought it was a permissions issue and sent a signal to the 921 receiver but ot no avail. One CSR thinks it's a physical dish problem. I called a Third Party Dish Network Tech and he thinks it's the 921. Any thoughts on this? I've been all over the reset procedure with the remote and the 921. I'm up against it at this point. The third party tech was telling me to cut my losses and just get the newer HD PVR. I've got to play this out. Thanks in advance.

Michael P · 04-11-07, 04:10 PM

Quote:

Originally Posted by pkeenan

Hello All,
Have been dealing with:
Channel XXX Lost Lock.
Please wait, or Channel Up/Down
Satellite: 119
Transponder: 6

Wondering if anyone else has had this problem. Spoken with CSR both online and over the phone. They thought it was a permissions issue and sent a signal to the 921 receiver but ot no avail. One CSR thinks it's a physical dish problem. I called a Third Party Dish Network Tech and he thinks it's the 921. Any thoughts on this? I've been all over the reset procedure with the remote and the 921. I'm up against it at this point. The third party tech was telling me to cut my losses and just get the newer HD PVR. I've got to play this out. Thanks in advance.

I get those whenever my dish gets misaligned or otherwise blocked, or the co-ax cable has a bad connection. I don't beleive software is the cause. Even if you lack permissions the transponder, if a signal is being received, would not generate this message.

If it's not your dish (i.e. another receiver is receiving the same transponder off the same dish) then the tuner may be going bad.

pkeenan · 04-11-07, 04:15 PM

Thanks Michael,
I've tried to troubleshoot it myself. Checked the connections, dismantled the dish to check those connections, done the "Point Dish" config as well as the "Switch Check". I've given a call into a Technician to see if they can figure it out. I was wondering if anyone had experienced this due to the software update. That's when it started to get goofy on me.
Thanks for your thoughts.
Peter