721 L325 new update

retiredTech · 04-27-07, 03:02 PM

Finally L325 is here, hopfully it will fix L324's bugs.
(so far seems so, but time will be the judge)

P Smith · 04-27-07, 04:08 PM

Check the thread on regular basis

.

The SW begin spooling yesterday 5:30pm PDT.

fparkin · 04-27-07, 06:08 PM

I Hope So To On Bug Fix But We Will Wait And See

merrilea · 04-27-07, 08:14 PM

I have lost everything on my 721. After several reboots I now have the program guide but still no programming.
Anyone else having problems?

Unit will be replaced by Dish

BNUMM · 04-27-07, 10:36 PM

Well the 9 day guide is back without switching from Dish 300 to Dish 500. My receiver stills locks up and then reboots when I try to access Instant Weather.

retiredTech · 05-02-07, 01:31 PM

I've been having ocassional playback errors since L325.
ie : slowing/jumping video/audio while playing back a dvr event at normal speed.
Never had them before 325 , I hope this isn't going to continue.
Is anyone else seeing this problem on your 721?

flatus · 05-03-07, 08:54 AM

Quote:

Originally Posted by retiredTech

I've been having ocassional playback errors since L325.
ie : slowing/jumping video/audio while playing back a dvr event at normal speed.
Never had them before 325 , I hope this isn't going to continue.
Is anyone else seeing this problem on your 721?

yes. funny thing is i was immune to all of the problems listed for the previous software versions. Makes me wonder if there is two dissimilar versions of the 721.

guywall · 05-03-07, 05:44 PM

For the past two weeks or so, my 721 has been having "issues".

It has happenend before (several months ago) but then went away and now it is back. Many channels like the ESPN channels and Disney West are not coming in. When I select the channel, the screen is black and says "Lost Signal, Cannot lock channel 140. Please arrow up or down, or please wait." It lists my receiver ID and card ID numbers.

If I wait, nothing ever comes up. It appears to be the 119 sat.

Several months ago, this would happen in the morning, but in the evening, the channels would come in fine, only to be gone again in the morning anc back again the next night. And so on.

Now, the channels are not coming in at all. I only have about a 2 day guide and the channels are showing as "Cannot lock".

I'm waiting for them to come back (hopefully) like they did last time, but I'm getting tired of not being able to see sports highlights at night after the family is in bed!

I've unplugged the receiver for 15 minutes. I've done a switch test, which shows everything is good. I've held the power button down. Last night I tried the PIP swap, but could not find where I needed to go to see if it was showing as 300 or 500.

On top of it all, the picture has had some bad flickers in the last week. (it is not my TV)

Any ideas?

mattcav1 · 05-03-07, 08:43 PM

Quote:

Originally Posted by guywall

For the past two weeks or so, my 721 has been having "issues".

It has happenend before (several months ago) but then went away and now it is back. Many channels like the ESPN channels and Disney West are not coming in. When I select the channel, the screen is black and says "Lost Signal, Cannot lock channel 140. Please arrow up or down, or please wait." It lists my receiver ID and card ID numbers.

If I wait, nothing ever comes up. It appears to be the 119 sat.

Several months ago, this would happen in the morning, but in the evening, the channels would come in fine, only to be gone again in the morning anc back again the next night. And so on.

Now, the channels are not coming in at all. I only have about a 2 day guide and the channels are showing as "Cannot lock".

I'm waiting for them to come back (hopefully) like they did last time, but I'm getting tired of not being able to see sports highlights at night after the family is in bed!

I've unplugged the receiver for 15 minutes. I've done a switch test, which shows everything is good. I've held the power button down. Last night I tried the PIP swap, but could not find where I needed to go to see if it was showing as 300 or 500.

On top of it all, the picture has had some bad flickers in the last week. (it is not my TV)

Any ideas?

I have the same problem but mine is the locals in the eve and it happened a few months ago but just started again a few days ago. Of course after i explain to the dish techs on the 800 number what the 721 is the never have a clue and want me to replace it.

mkovacs · 05-07-07, 08:45 AM

Quote:

Originally Posted by retiredTech

I've been having ocassional playback errors since L325.
ie : slowing/jumping video/audio while playing back a dvr event at normal speed.
Never had them before 325 , I hope this isn't going to continue.
Is anyone else seeing this problem on your 721?

I have seen/heard the same thing. I could hear hard drive activity when this happens.
If I go back and replay the section audio, video is ok so I suspect the disc
activity is causing the problem. Overall this update seems to have made the 721 more stable. Will have to wait and see if I still need to do hard (power off) reboot once per week.

Marty

retiredTech · 05-07-07, 07:14 PM

My 721 lost the 9day guide every morning after L324...

since L325 it does get the 9day guide in morning properly...

BUT since L325 it reverts back to a 3day guide "sometimes" during the day...

AND "nothing"... BUT a reboot has brought the 9day guide on those days.

The 9day returns the next morning... but may revert again to the 3day during the day.
So E* didn't fix this guide issue completely!

retiredTech · 05-08-07, 07:07 PM

This morning I had only a 3day guide, so I had to reboot to get the 9day guide.

retiredTech · 05-11-07, 11:52 AM

well, L325 is NOW worse than L324!
Every morning I have only a 3day guide and only way to get the 9day guide is to reboot.
PLUS sometimes the reboot doesn't bring it back the 9day guide.
At least with L324 I could just change pip channels and trigger the proper 9 day guide download without a reboot.
All this makes me suspect E* is screwing with the guide stream, because L325 worked for a while, but has NOT worked properly for about a week.
Whatever is causing it, E* if you are listening...
FIX IT!

everette · 05-11-07, 03:09 PM

I'm having the same problem - 9 day guide after I reload (have been daily) - then back to about 30 hours forward when I get home from work.

rcwilcox · 05-11-07, 06:19 PM

Quote:

Originally Posted by everette

I'm having the same problem - 9 day guide after I reload (have been daily) - then back to about 30 hours forward when I get home from work.

me too very frustrating. sometimes te guide is down to as little as 6 hours come on Dish fix this thing

FLY5 · 05-12-07, 07:02 PM

I'm having a slightly different problem. When I reboot, I get the 9-day EPG. But after that the EPG does NOT get updated again until I reboot (I do shut off the receiver at night). I never used to have this problem before L324/L325.

I just reported this problem to DISH Technical Support via e-mail and referenced the URL for this thread to show that other people were having problems with the EPG as well.

Have others with the EPG problems reported them to DISH and gotten any response? I don't know how they are about fixing reported problems, but I suspect if we don't report it, there'll be no chance of it getting fixed. So if you haven't reported it, please do.

guywall · 05-13-07, 04:51 PM

I'm still not getting some of my channels, no 9 or 5 day guide - only a 2 day guide. Even when I reboot, it is not corrected.

I'm to the point I'm looking at a local provider. I'd hate to give up on the 721 though. After several years of no problems at all, this is not working. I'm going to get a tech to come up soon. We'll see if that works...

BNUMM · 05-13-07, 06:20 PM

Quote:

Originally Posted by guywall

I'm still not getting some of my channels, no 9 or 5 day guide - only a 2 day guide. Even when I reboot, it is not corrected.

I'm to the point I'm looking at a local provider. I'd hate to give up on the 721 though. After several years of no problems at all, this is not working. I'm going to get a tech to come up soon. We'll see if that works...

Getting a tech out will not fix your problem. I am an installer and mine is doing the same thing. If this many people are having problems a tech cannot fix it.

retiredTech · 05-14-07, 02:12 PM

EVERY MORNING : NO 9day guide!
The only way to get it back is ...
do a "switch check" ... then "reboot".
If I just "reboot"... it doesn't work.
OR if I just do a "switch check"... it doesn't work.
HELLO! E* software department! WAKE UP! FIX THIS!
THIS IS YOUR FAULT!
Our 721s WERE working well ....BEFORE L324 AND L325!
E* this IS your mistake!
Step up to the task and DO YOUR JOB!
YOU ARE ACTING LIKE THE CABLE COMPANIES! (big and stupid)
FIX THIS and get our respect back!

everette · 05-14-07, 02:23 PM

I had the same problem. Was having to reset every day until Friday.

I was resetting by pulling the access card and re-inserting it.

Since Friday I have had a full 9 day guide and have not had to reset.

Hope it lasts.

Grandude · 05-14-07, 04:55 PM

I just checked mine and it only had the 2-day guide.
Went into the menu and looked at the switch. It was messed up so did a check switch and that screen now looks good.
Still just a 2-day guide so am now rebooting the machine.

QUESTION: Why does the 721 take so darn long to boot? The 622 and 921 only take about 5 minutes but the 721 takes more than 15 minutes.

Grandude · 05-15-07, 04:08 PM

Yesterday after rebooting with the power switch it sat there for two hours in the please wait state so gave up and pulled the plug for 10/15 seconds and then plugged it back in. This time it did boot up all the way and still only 2 day guide. Left it off over night and today still only the 2 day guide.
Note: This is not a serious issue for me (currently), just reporting my experiences.

guywall · 05-16-07, 10:45 PM

Still not getting all channels all the time. TNT is out in the evening (when the basketball games are on) but then in later in the evening and some mornings. ESPN does not come in at all. Screen still says it lost lock.
I do a switch test and reboot (press power button down), still same problems.

When is the next update? I've got the pricing and channel line up for my local cable provider and since the price is slighlty better and I'd get more channels, I'm tempted. I'm so used to the 721 DVR, I hate having to learn a new DVR all over. SO, FIX THIS!

P Smith · 05-17-07, 12:31 AM

They are do beta testing new SW [BPAT] on 32 PVR721s from Fri May 04 2007 15:39:07.

keiths2112 · 05-17-07, 06:02 PM

Quote:

Originally Posted by guywall

I'm still not getting some of my channels, no 9 or 5 day guide - only a 2 day guide. Even when I reboot, it is not corrected.

I'm to the point I'm looking at a local provider. I'd hate to give up on the 721 though. After several years of no problems at all, this is not working. I'm going to get a tech to come up soon. We'll see if that works...

I'm seeing the same thing, after several years without a problem now all I get
is a two day guide. I called tech support, they were no help and are sending
me another unit. They would not tell me what unit they are sending me, if it
is not a 721 I'm going to send it right back to them.

Very disappointed.