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Guest Message by DevFuse

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Refresh/Reauthorize Directv services?


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7 replies to this topic

#1 OFFLINE   FHSPSU67

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Posted 21 January 2008 - 03:12 PM

Is it still possible to refresh/reauthorize your account via the Directv website?
If so where, because I haven't been able to find it.
Fred
DIRECTV since November 1995
"Everything should be made as simple as possible, but not simpler" A.Einstein

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#2 OFFLINE   curt8403

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Posted 21 January 2008 - 03:14 PM

Is it still possible to refresh/reauthorize your account via the Directv website?
If so where, because I haven't been able to find it.

I think you need to be logged into your system and then go to the cust service tab
I am no longer connected with Directv or any other satellite provider

#3 OFFLINE   Draconis

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Posted 21 January 2008 - 03:19 PM

It’s still there; problem is that they buried it.

You need to click on Customer Service -> Troubleshooting -> On Screen Massages -> Please Call Customer Service, Ext. 711/721/722

Once there you will see a line that says : Finally, try resetting the affected recever by clicking here.

I do not know if this will work but the direct link I found is:

https://www.directv....thorization.jsp

#4 OFFLINE   CJTE

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Posted 21 January 2008 - 04:03 PM

You can also do Customer Service > Torubleshooting > Channel Trouble > Missing Channels.

But I'd use Ratara's direct link

#5 OFFLINE   FHSPSU67

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Posted 21 January 2008 - 04:08 PM

Many thanks Ratara and others. I spent about two hours yesterday looking for it because I know I'd seen it before, but it sure is hidden now:hurah:
Fred
DIRECTV since November 1995
"Everything should be made as simple as possible, but not simpler" A.Einstein

#6 OFFLINE   trdrjeff

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Posted 22 January 2008 - 10:03 AM

It's pretty easy to access over the phone. I've done it a number of times for my receiver in our RV. You just have to tell the voice prompt your on screen code.

#7 OFFLINE   michaelyork29

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Posted 22 January 2008 - 08:22 PM

It’s still there; problem is that they buried it.

You need to click on Customer Service -> Troubleshooting -> On Screen Massages -> Please Call Customer Service, Ext. 711/721/722

Once there you will see a line that says : Finally, try resetting the affected recever by clicking here.

I do not know if this will work but the direct link I found is:

https://www.directv....thorization.jsp


Ahh...gotta love those on screen massages....just makes you feel better... :)
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#8 OFFLINE   EXTREMUM

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Posted 22 January 2008 - 08:25 PM

It’s still there; problem is that they buried it.

You need to click on Customer Service -> Troubleshooting -> On Screen Massages -> Please Call Customer Service, Ext. 711/721/722

Once there you will see a line that says : Finally, try resetting the affected recever by clicking here.

I do not know if this will work but the direct link I found is:

https://www.directv....thorization.jsp


Thank you!

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Michael
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