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Guest Message by DevFuse

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No longer a two year commitment?


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32 replies to this topic

#1 OFFLINE   igator99

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Posted 27 March 2008 - 11:40 AM

I had to replace a SD reciever and she told me I would have to recommit but it would only be for 18 months. They had gotten rid of the two year commit?

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#2 OFFLINE   beavis

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Posted 27 March 2008 - 11:50 AM

The 2 year commit is only for advanced equipment (DVR, HD, HD-DVR) not SD equip. The commit was 12 months on standard equip but was increased to 18.

#3 OFFLINE   SDizzle

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Posted 27 March 2008 - 11:58 AM

Like Beavis said......
HR34-700 (1), HR23-700 (1), HR22-100 (1), HR20-700 (1), HR21-700 (1), HR21-100 (1)
Running a SWM16 with DECA
Retired: HR20-700 (1), HR10-250 (1), R10 (1), DTivo DSR-704 (1), D-10 (4), D-11 (4), R15-500 (4)

#4 OFFLINE   RDH416

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Posted 27 March 2008 - 01:50 PM

igator99, by chance, is your existing unit defective and do you happen to have Directv's Protection Plan?

There seems to be differing opinions as to whether replacing a defective unit covered by the Protection Plan extends the term of the committment. Some think it's very clear that it doe not extend. Others are less certain.

Worth pursuing if the situation warrants.

If you pursue, I'd be interested in knowing what you're told by D*.

Good luck!

#5 OFFLINE   schlar01

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Posted 27 March 2008 - 03:07 PM

The contract stuff will always bother me. 18 months for a POS standard receiver that probably costs <$50........just another excuse to try to force you to sign a contract.

#6 OFFLINE   Newshawk

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Posted 27 March 2008 - 11:04 PM

The contract stuff will always bother me. 18 months for a POS standard receiver that probably costs <$50........just another excuse to try to force you to sign a contract.


Try $150.

DIRECTV employee April 2004-November 2012.
The above comments are my own because I don't know if anyone would care about my opinions anymore.


#7 OFFLINE   spartanstew

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Posted 28 March 2008 - 12:42 AM

The contract stuff will always bother me. 18 months for a POS standard receiver that probably costs <$50........just another excuse to try to force you to sign a contract.


If it's such a POS, get something else.

I'm sure Directv can't wait to get their hands on your unit.

 
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#8 OFFLINE   maseace

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Posted 28 March 2008 - 05:18 AM

I got a free HD-DVR last September under the mover's program and my online "Current Setup > My Services" has a "No Annual Commitment" item on it.

#9 OFFLINE   smiddy

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Posted 28 March 2008 - 05:37 AM

I got a free HD-DVR last September under the mover's program and my online "Current Setup > My Services" has a "No Annual Commitment" item on it.


Mine says nothing at all in regard to any commitment. Is that where the commitment would show up?
Aaron 'smiddy' Smith

#10 OFFLINE   Azalo

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Posted 28 March 2008 - 12:10 PM

If it's such a POS, get something else.


Why do people take it personally when someone says something negative about Dtv? weird :confused:

#11 OFFLINE   igator99

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Posted 28 March 2008 - 12:38 PM

igator99, by chance, is your existing unit defective and do you happen to have Directv's Protection Plan?

There seems to be differing opinions as to whether replacing a defective unit covered by the Protection Plan extends the term of the committment. Some think it's very clear that it doe not extend. Others are less certain.

Worth pursuing if the situation warrants.

If you pursue, I'd be interested in knowing what you're told by D*.

Good luck!


The existing unit is mine I bought it about four years ago. I was surprised to hear I had another 18 month commitment. If you ask me D* has gotten very greedy and if we ever get another choice here besides Charter which is terrible I'm gone.

#12 OFFLINE   harsh

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Posted 28 March 2008 - 12:45 PM

Why do people take it personally when someone says something negative about Dtv?

It is the responsibility of a true DIRECTV apologist to respond with righteous indignation to any obviously misguided attempt to besmirch the reputation of DIRECTV.

#13 OFFLINE   jimb726

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Posted 28 March 2008 - 12:48 PM

Why do people take it personally when someone says something negative about Dtv? weird :confused:

Because everyone has a choice in what they choose to use as a carrier, and if all you are going to do is come on and complain about something that is standard in the particular industry then someone is going to call BS. Call E* and see if they will set you up with no commitment, many cable companies have a commitment, many cell phones come with commitments, so to imply that DirecTv is doing something underhanded by requireing a commitment is takken offensively by some people. Bottom line is simple, if it sucks so bad then leave, if you dont then it must not be so bad.
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#14 OFFLINE   Incog-Neato

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Posted 28 March 2008 - 01:46 PM

There is NO CONTRACT EXTENSION for any receiver replaced under the protection plan. If someone got hit for an extension call and complain as it was an error (unless something else was involved like some free programming).

There seems to be differing opinions as to whether replacing a defective unit covered by the Protection Plan extends the term of the committment. Some think it's very clear that it doe not extend. Others are less certain.



#15 OFFLINE   kentuck1163

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Posted 28 March 2008 - 01:49 PM

Why do people take it personally when someone says something negative about Dtv? weird :confused:


In the case of some - Stockholm Syndrome.
My Setup:

AT9 dish (pole mount); Zinwell WB68 6x8 multiswitch
HR21-200 -->HDMI --> Toshiba 37HL67 (<20-ft run from dish)
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INACTIVE: (2) D11-500 and (1) H20-100

#16 OFFLINE   braven

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Posted 28 March 2008 - 02:00 PM

It is the responsibility of a true DIRECTV apologist to respond with righteous indignation to any obviously misguided attempt to besmirch the reputation of DIRECTV.



Pot meet kettle.

Feel free to insert E* where needed. :lol:
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#17 OFFLINE   D*HR-20

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Posted 28 March 2008 - 02:01 PM

It is the responsibility of a true DIRECTV apologist to respond with righteous indignation to any obviously misguided attempt to besmirch the reputation of DIRECTV.


You mean like it's your responsibility to bash DirecTV at every opportunity you have.

#18 OFFLINE   braven

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Posted 28 March 2008 - 02:02 PM

You mean like it's your responsibility to bash DirecTV at every opportunity you have.



Oh you noticed that too?
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#19 OFFLINE   RDH416

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Posted 28 March 2008 - 06:30 PM

There is NO CONTRACT EXTENSION for any receiver replaced under the protection plan. If someone got hit for an extension call and complain as it was an error (unless something else was involved like some free programming).


TBlazer, thanks for your response. I hope I won't have to "test those waters'.

#20 OFFLINE   raott

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Posted 28 March 2008 - 06:36 PM

Bottom line is simple, if it sucks so bad then leave, if you dont then it must not be so bad.


The two year contract couldn't possibly have anything to do with it.
SONY KDS-55A3000 and a couple of Vizios; SWM16; HR34 NR; HR22 NR; HR20-700 NR; H23-600 NR; R22 NR




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