Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

Picture Freeze


  • Please log in to reply
4 replies to this topic

#1 OFFLINE   fortinjlf

fortinjlf

    Mentor

  • Registered
  • 30 posts
Joined: Mar 15, 2007

Posted 25 May 2008 - 08:18 PM

I am a proud owner of a second 622. Had the first one about 18 mos. and no trouble until the dreaded HDMI failure a couple weeks ago. New unit received. All goes well until this eve.
While watching Sci Fi HD, the picture suddenly froze. Nothing could bring it back to life - no response on ANY remote command. Did a soft reboot. Worked fine for about 10 min. Same thing. Another soft reboot. Same results.
Could this be a heat issue? Are these symptoms typical, or could some other type of malice be afoot? The unit is in a cabinet w/glass front doors, a 6 in. clearance on top to the bottom of the upper shelf, and a medium size vent hole in back of the upper shelf. The only other unit enclosed is a PS3 on the top shelf ( it has been off for over a week). This set up had worked fine for the other unit.
High temp indicated 141 and avg temp 127. I'll try a hard reboot later this eve.
Any help/info?

...Ads Help To Support This SIte...

#2 OFFLINE   Ken Green

Ken Green

    Hall Of Fame

  • Registered
  • 1,105 posts
Joined: Oct 06, 2005

Posted 25 May 2008 - 08:23 PM

I am a proud owner of a second 622. Had the first one about 18 mos. and no trouble until the dreaded HDMI failure a couple weeks ago. New unit received. All goes well until this eve.
While watching Sci Fi HD, the picture suddenly froze. Nothing could bring it back to life - no response on ANY remote command. Did a soft reboot. Worked fine for about 10 min. Same thing. Another soft reboot. Same results.
Could this be a heat issue? Are these symptoms typical, or could some other type of malice be afoot? The unit is in a cabinet w/glass front doors, a 6 in. clearance on top to the bottom of the upper shelf, and a medium size vent hole in back of the upper shelf. The only other unit enclosed is a PS3 on the top shelf ( it has been off for over a week). This set up had worked fine for the other unit.
High temp indicated 141 and avg temp 127. I'll try a hard reboot later this eve.
Any help/info?

Sure sounds like a classic heat issue. Your "high temp" is a bit higher than normal. I'd recommend some sort of cooling device. As a test, you could try leaving the glass doors open for a couple of days, and see if the issue subsides.
ViP722 - ViP622² - ViP612 - ViP211 - 510
Slingbox SOLO
Dish 1000+ 110/118/119/129 - HD Locals/118w - DPP44²
EHDD - 750g/500g - Broadband via HomePlug
Sony 51" HDRPTV² - Dell 23" HD LCD - Sharp Aquos 17" HD LCD
OTA - Winegard HD9095P - 55 miles

#3 OFFLINE   fortinjlf

fortinjlf

    Mentor

  • Topic Starter
  • Registered
  • 30 posts
Joined: Mar 15, 2007

Posted 26 May 2008 - 08:43 AM

After the nonsuccessful soft reboots, I did a hard reboot, leaving it off for about an hour. No problems since. I have left the doors open as "test" to seee if there is any effect.
What exactly do the numbers in the diagnostics tell you ? That is, how long a time period is covered by " high temp" and "avg temp"? is it one day, since the installation, since the unit was last turned on, or what?
By the way, I have another 622 in another part of the house out in the open, and the symptoms did not appear on it - high temp 125, avg temp 111.
Thanks a bunch.

#4 OFFLINE   debpasc

debpasc

    Legend

  • Registered
  • 152 posts
Joined: Oct 20, 2005

Posted 26 May 2008 - 11:11 AM

My 622 runs about as hot as yours and is behind glass doors on top of a CD/DVD player. The 622 is slightly elevated with 1/2" or so round discs (felt floor protector pads for furniture) under each foot. I open the glass doors when I go to bed and leave them open overnight. Mine is one of the first 622s distributed and I have had no problems so far -- knock, knock.

#5 OFFLINE   Ken Green

Ken Green

    Hall Of Fame

  • Registered
  • 1,105 posts
Joined: Oct 06, 2005

Posted 26 May 2008 - 11:21 AM

After the nonsuccessful soft reboots, I did a hard reboot, leaving it off for about an hour. No problems since. I have left the doors open as "test" to seee if there is any effect.
What exactly do the numbers in the diagnostics tell you ? That is, how long a time period is covered by " high temp" and "avg temp"? is it one day, since the installation, since the unit was last turned on, or what?
By the way, I have another 622 in another part of the house out in the open, and the symptoms did not appear on it - high temp 125, avg temp 111.
Thanks a bunch.

I don't know if/when the high temp resets. What I can tell you is, mine has never gone down, which would indicate it to be a lifetime reading, but not sure.
125° is about the normal average for a high temp reading.
You may want to have a look at one of THESE, many here use them to help extract the hot air out of the cabinet.
ViP722 - ViP622² - ViP612 - ViP211 - 510
Slingbox SOLO
Dish 1000+ 110/118/119/129 - HD Locals/118w - DPP44²
EHDD - 750g/500g - Broadband via HomePlug
Sony 51" HDRPTV² - Dell 23" HD LCD - Sharp Aquos 17" HD LCD
OTA - Winegard HD9095P - 55 miles




Protected By... spam firewall...And...