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OTA Channel Guide Issue Thread


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611 replies to this topic

#221 ONLINE   dwrats_56

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Posted 02 July 2009 - 10:45 AM

OKAY, I just got off the phone with DirecTV about these local channel changes, and boy am I frustrated...

I called Boone Electric Satellite and was directed to call DirecTV. After talking with a CSR, a Technical Support Person and supervisor, we are no closer to getting 22.1 OTA on the HR20 receiver. All the supervisor would say is that we cannot guarantee that you will be able to receive all of the OTA signals. Even though I can get it on my H20 and on the TV tuner on the TV that is connect to the HR20.

Surely there has to be someone at DirecTV that understands how this stuff works!!!!!

DMA: Columbia/Jefferson City Missouri.

KQFX FOX-38, Analog Channel 38 has switched to Digital Channel 22.1
ABC17 Stormtrack 24/7 Channel 17.4 has moved to Channel 17.2
Channel 17.4 is no more.

I guess you could also say that Channel 17.2 has moved to 22.1

Channel 22.1 went on the air on June 13th and the 17.2/17.4 switched happened sometime earlier this week.
Sony KDF-50E2000 DirecTV HR44-500 via HDMI
Sony KDL-46W4100 DirecTV HR21-700 via HDMI


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#222 OFFLINE   GlennDio

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Posted 02 July 2009 - 11:23 AM

OKAY, I just got off the phone with DirecTV about these local channel changes, and boy am I frustrated...

I called Boone Electric Satellite and was directed to call DirecTV. After talking with a CSR, a Technical Support Person and supervisor, we are no closer to getting 22.1 OTA on the HR20 receiver. All the supervisor would say is that we cannot guarantee that you will be able to receive all of the OTA signals. Even though I can get it on my H20 and on the TV tuner on the TV that is connect to the HR20.

Surely there has to be someone at DirecTV that understands how this stuff works!!!!!

DMA: Columbia/Jefferson City Missouri.

KQFX FOX-38, Analog Channel 38 has switched to Digital Channel 22.1
ABC17 Stormtrack 24/7 Channel 17.4 has moved to Channel 17.2
Channel 17.4 is no more.

I guess you could also say that Channel 17.2 has moved to 22.1

Channel 22.1 went on the air on June 13th and the 17.2/17.4 switched happened sometime earlier this week.



I know you won't get the right guide but add another city with those channels available and you will get access to record/view through your HR20 ... I am sure someone on these boards could give you a zip or city that would suit your needs ...

#223 ONLINE   dwrats_56

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Posted 02 July 2009 - 04:03 PM

I know you won't get the right guide but add another city with those channels available and you will get access to record/view through your HR20 ... I am sure someone on these boards could give you a zip or city that would suit your needs ...



:bowdown:Thanks GleenDio.

I used South Bend-Elkhart IN 46601 and am now able to get the channel 22.1 on my HR20

Once again THANKS. :bowdown:
Sony KDF-50E2000 DirecTV HR44-500 via HDMI
Sony KDL-46W4100 DirecTV HR21-700 via HDMI


Slimline 3 dish with SWiM

"My brain hurts."

#224 OFFLINE   dodge boy

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Posted 02 July 2009 - 07:29 PM

no 33-3 here in the youngstown ohio dma

#225 OFFLINE   Machael

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Posted 04 July 2009 - 10:35 AM

OKAY, I just got off the phone with DirecTV about these local channel changes, and boy am I frustrated...

I called Boone Electric Satellite and was directed to call DirecTV. After talking with a CSR, a Technical Support Person and supervisor, we are no closer to getting 22.1 OTA on the HR20 receiver. All the supervisor would say is that we cannot guarantee that you will be able to receive all of the OTA signals. Even though I can get it on my H20 and on the TV tuner on the TV that is connect to the HR20.

Surely there has to be someone at DirecTV that understands how this stuff works!!!!!

DMA: Columbia/Jefferson City Missouri.

KQFX FOX-38, Analog Channel 38 has switched to Digital Channel 22.1
ABC17 Stormtrack 24/7 Channel 17.4 has moved to Channel 17.2
Channel 17.4 is no more.

I guess you could also say that Channel 17.2 has moved to 22.1

Channel 22.1 went on the air on June 13th and the 17.2/17.4 switched happened sometime earlier this week.


This really sucks for those of us with an HR21....FOX is still showing as 38 and is an SD feed off the DTV birds......why is it such a chore to replace that channel with the HD version that is now channel 22.1? The space for the channel is already there, it will just take getting the HD feed linked to DTV rather than the SD version......

I've been waiting 3 weeks for it to appear, but it looks like somebody dropped the ball. :confused:

HR23-700
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UPS: APC


#226 OFFLINE   rahchgo

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Posted 06 July 2009 - 04:06 PM

HR-20

Call Sign: WCIU-DT
Location: Chicago, IL
Channel: 26-1, 26-2, 26-3, 26-4, 26-6
Issue: Channel 26-1 is not showing up after rescanning for OTA channels, but 48-1 appeared and is showing the programming for 26-1 and the program listing information for 26-3.

I may try to rescan again on June 12th in hopes the issue gets fixed.


I have had this same problem since June 13th rescan on my HR20-700. I have tried resetting and initializing my OTA about once a week with no change. I have sent notes to WCIU-DT with no substative results. Since the guide data is correct on my HR10-250, I'm thinking that this is a D* problem and not a Tribune Media data problem. One other point. Sometimes the programming on 48-1 is the same as 26 from the satellite. Sometimes, it's the same as channel 26-3, which is also know as Me-Too, but the guide data is always the same as 26.

This is important to me because 26 broadcasts Cubs and Sox games peroidically. Since 26 is a local channel not available in HD, I count on my HR20-700 to be able to watch games in HD. My HR10-250 does not have a HDTV attached to it. So, that's not a backup. 26-1 also appears correctly in the guide data on my Huges HTL-HD receiver.

Here's a couple of photos that help clarify the problem.

First shot shows 48-1 exactly where 26-1 should appear in the Edit Off-Air Channels function. Interesting...

Second shot shows missing 26-1 in the guide on HR20-700. It does appear as channel 48-1. I didn't take a shot of that.

Third shot shows 26-1 appearing correctly in the guide on my HR10-250.

Attached Thumbnails

  • 06JUL09 001.jpg
  • 06JUL09 003.jpg
  • 06JUL09 004.jpg

Rich - Chicago, IL (Tri-Taylor neighborhood) HR44-500

#227 OFFLINE   tzphotos.com

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Posted 06 July 2009 - 09:37 PM

I have had this same problem since June 13th rescan on my HR20-700. I have tried resetting and initializing my OTA about once a week with no change. I have sent notes to WCIU-DT with no substative results. Since the guide data is correct on my HR10-250, I'm thinking that this is a D* problem and not a Tribune Media data problem. One other point. Sometimes the programming on 48-1 is the same as 26 from the satellite. Sometimes, it's the same as channel 26-3, which is also know as Me-Too, but the guide data is always the same as 26.

This is important to me because 26 broadcasts Cubs and Sox games peroidically. Since 26 is a local channel not available in HD, I count on my HR20-700 to be able to watch games in HD. My HR10-250 does not have a HDTV attached to it. So, that's not a backup. 26-1 also appears correctly in the guide data on my Huges HTL-HD receiver.

Here's a couple of photos that help clarify the problem.

First shot shows 48-1 exactly where 26-1 should appear in the Edit Off-Air Channels function. Interesting...

Second shot shows missing 26-1 in the guide on HR20-700. It does appear as channel 48-1. I didn't take a shot of that.

Third shot shows 26-1 appearing correctly in the guide on my HR10-250.



Here is the fix I came up with. (no help from DirecTV Customer Service!)

http://www.dbstalk.c...058#post2151058

Tom

www.tzphotos.com

 


#228 OFFLINE   turbobuick86

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Posted 09 July 2009 - 07:58 PM

Recently my kabc 7 los angeles channel stopped working at 7.1. Says "Searching for signal" 7.2,7.3,7.4 work, but not 7.1.

Directv 7 works fine in HD, but why am I not getting 7.1 OTA HD? The signal says 100 on both tuners. I have line of sight to the transmitters with a 10ft antenna on my roof. So I am receiving signal at 100% for all OTA, but no reception on 7.1 only.

I've reset, rebooted, reprogrammed, rebudweisered... nothing helps. Any suggestions?

#229 OFFLINE   bwclark

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Posted 10 August 2009 - 09:41 PM

DirecTV guide for locals (outside antenna) needs updating:

Local Outside Antenna (via LCD tuner & OUTSIDE ANTENNA)
KIEM-1 3.1
KEET-1 13.1
KEET-2 13.2
KVIQ-DT 17.1
KEMY-DT 17.2
KUVU-DT 17.3
KAEF 23.1
KBVU-DT 28.1
THISTV 28.2

The Locals as shown above by outside antenna and LCD tuner are correct for today.
Need to update the listings for DirecTV per Locals shown above so that the guide will reflect current locals (rescanned this date and no change).

For DirecTV unable to get KEMY 17.2 (DTV shows as 28.2), KUVU 17.3 (DTV does not have this one) and THISTV 28.2(DTV showns as KEMY), DTV has KBVUDT2 is shown as 29.2 and unknown local.

cc: feedback@zap2it.com

#230 OFFLINE   rahchgo

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Posted 11 August 2009 - 11:05 AM

Try the fix posted by tzphoto in post #227. It has fixed OTA guide issues for many.
Rich - Chicago, IL (Tri-Taylor neighborhood) HR44-500

#231 OFFLINE   F1Mike

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Posted 17 August 2009 - 09:03 AM

WOHL in Lima, Ohio began digital broadcasting this morning.

35-1 ABC programming
35-2 CBS programming

These channels are not listed in the program guide for the HR20-100.

I ran the "fix" and that didn't help.

Mike

Edited by F1Mike, 17 August 2009 - 09:52 AM.


#232 OFFLINE   randycat

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Posted 19 August 2009 - 05:00 PM

DirecTV guide for locals (outside antenna) needs updating:

Local Outside Antenna (via LCD tuner & OUTSIDE ANTENNA)
KIEM-1 3.1
KEET-1 13.1
KEET-2 13.2
KVIQ-DT 17.1
KEMY-DT 17.2
KUVU-DT 17.3
KAEF 23.1
KBVU-DT 28.1
THISTV 28.2

The Locals as shown above by outside antenna and LCD tuner are correct for today.
Need to update the listings for DirecTV per Locals shown above so that the guide will reflect current locals (rescanned this date and no change).

For DirecTV unable to get KEMY 17.2 (DTV shows as 28.2), KUVU 17.3 (DTV does not have this one) and THISTV 28.2(DTV showns as KEMY), DTV has KBVUDT2 is shown as 29.2 and unknown local.

cc: feedback@zap2it.com

another sufferer here.
have you gotten any response?
eurekatelevision doesn't answer emails...

#233 OFFLINE   bwclark

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Posted 22 August 2009 - 08:11 AM

another sufferer here.
have you gotten any response?
eurekatelevision doesn't answer emails...


I did get a response from DTV that it was being sent to Engineering.....ie circular file :(

I have also emailed zap2it.com about their listings for antenna(ota) and that they are incorrect.

I did try tzphoto "solution" but it did not work. One channel 17-1 was changed to 6-1 but others remained that same. And many got 771 searching results.

Keep pounding DTV to get it fixed!!! :mad:

#234 OFFLINE   randycat

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Posted 25 August 2009 - 10:32 PM

its not dtv, its eurekatelevision
channel 6.1 used to be channel 17.1 which they decided to stay with
after the digital transition...now its 6.1,6.2,6.3- but no guide data for 6.2 or 6.3
my hr10-250 now has scanned channels and guide channels, so i have
two channel 28-2's, a listing for 29-1 which has no signal,guide data for
6.1, but the programming is on 17.1
and nobody at eurekatelevision (.com) answers their email

#235 OFFLINE   bwclark

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Posted 27 August 2009 - 04:10 PM

its not dtv, its eurekatelevision
channel 6.1 used to be channel 17.1 which they decided to stay with
after the digital transition...now its 6.1,6.2,6.3- but no guide data for 6.2 or 6.3
my hr10-250 now has scanned channels and guide channels, so i have
two channel 28-2's, a listing for 29-1 which has no signal,guide data for
6.1, but the programming is on 17.1
and nobody at eurekatelevision (.com) answers their email



If you want to get a response you will need to go to the owner.....

Sainte Parnters II LP
http://www.sainte.tv...iastations.html

They own the Eureka stations.

I contacted them back in March and did get a response. I have also contacted them this time about this issue....so far their response is:

#236 OFFLINE   gcd0865

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Posted 28 August 2009 - 12:29 PM

Hi All:

Following up on some related posts from last year, I was wondering what's the status in other U.S. cities about the ability to receive neighboring Canadian and Mexican channels through DirecTv, either via satellite or via antenna with the AM21. Here in metro Detroit, we have a few channels across the river in Windsor, Ontario, that are not part of DirecTv's satellite-delivered lineup, and also are not listed in my AM21's over-the-air lineup. A number of people I know would never consider getting DirecTv because they don't offer CBC channel 9 from Windsor, especially with their Hockey Night in Canada programming (even though not yet in HD). I brought this to DirecTv's attention some time ago, letting them know that all local cable operators here carry CBC-9, and if they at least made that channel (or better yet, all 3 or 4 of them) available via the AM21 with antenna, it would probably help gain customers in this area. Basically got the brush-off standard canned response saying they had no plans to add the channel(s).

Was just wondering whether the situation is the same in other U.S. cities that might have a few stations across the border (San Diego/Tijuana, upstate New York and Vermont/Montreal, northwest Washington state/Vancouver, etc.). I suppose I was generally thinking of channels like these:

http://en.wikipedia....e_United_States

#237 OFFLINE   mridan

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Posted 04 September 2009 - 09:44 PM

OTA ABC(WLS)Chicago
They reported today boosting there signal,because people were having problems when the digital switch happened.I then went to OTA channel 7.1and get searching for signal,I also do not get a signal with digital tuner in Panny Plasma.ABC 7 coming in fine thru Sat(Directv).Maybe signal to strong?I live close to Chicago.

#238 OFFLINE   F1Mike

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Posted 05 September 2009 - 09:01 AM

WOHL in Lima, Ohio began digital broadcasting this morning.

35-1 ABC programming
35-2 CBS programming

These channels are not listed in the program guide for the HR20-100.

I ran the "fix" and that didn't help.

Mike


Still nothing and Dish has added the WLIO 8-1 (NBC), 8-2 (FOX) and WOHL 35-1 (ABC), 35-2 (CBS) to their programming.

Mike

#239 OFFLINE   northrk

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Posted 08 September 2009 - 10:44 AM

OTA ABC(WLS)Chicago
They reported today boosting there signal,because people were having problems when the digital switch happened.I then went to OTA channel 7.1and get searching for signal,I also do not get a signal with digital tuner in Panny Plasma.ABC 7 coming in fine thru Sat(Directv).Maybe signal to strong?I live close to Chicago.


Did you try a rescan they may have changed freqency as well as power? I would try with the TV first. If they did change their freq then DirecTV may not have the change in their guide yet.

#240 OFFLINE   Blurayfan

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Posted 18 September 2009 - 01:15 PM

I have had this same problem since June 13th rescan on my HR20-700. I have tried resetting and initializing my OTA about once a week with no change. I have sent notes to WCIU-DT with no substative results. Since the guide data is correct on my HR10-250, I'm thinking that this is a D* problem and not a Tribune Media data problem. One other point. Sometimes the programming on 48-1 is the same as 26 from the satellite. Sometimes, it's the same as channel 26-3, which is also know as Me-Too, but the guide data is always the same as 26.

This is important to me because 26 broadcasts Cubs and Sox games peroidically. Since 26 is a local channel not available in HD, I count on my HR20-700 to be able to watch games in HD. My HR10-250 does not have a HDTV attached to it. So, that's not a backup. 26-1 also appears correctly in the guide data on my Huges HTL-HD receiver.

Here's a couple of photos that help clarify the problem.

First shot shows 48-1 exactly where 26-1 should appear in the Edit Off-Air Channels function. Interesting...

Second shot shows missing 26-1 in the guide on HR20-700. It does appear as channel 48-1. I didn't take a shot of that.

Third shot shows 26-1 appearing correctly in the guide on my HR10-250.


Same issue here even though the quoted post was two months ago.
Call Sign: WCIU
Location: Chicago, IL.
Channel: 26-1
Issue: Channel is missing from HR2x guide. Instead the guide wrongly lists this channel as 48-1 which is just a duplicate of 26-3.

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HR24-500 with AM21 OTA tuner and eSATA 2.0 TB
HR21-700 with DECA adapter for network
Network: Netgear R7000
Internet: Comcast 105/20





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