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OTA Channel Guide Issue Thread


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621 replies to this topic

#261 OFFLINE   ziggy29

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Posted 24 December 2009 - 12:46 PM

Location: Austin, TX
Call sign: KVUE
Channel: 24-3
Receiver: HR20-100

Issue: Missing from guide -- new channel with weather information not yet in the D* channel guide.
My stuff: D* HR20-700 (living room) / R15 (bedroom) / OTA 91XG+YA1713+HDP269 / Harmony 880

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#262 OFFLINE   dod1450

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Posted 24 December 2009 - 08:57 PM

I have the am21 and I be dang if I can receive KGO chan 7 and KNTV chan 11 vhf signals. I am able to receive the two with one of two digital to analogue converter box. But with the AM21 no signal. There was a major tower configuration on where the two stations were on UHF, but have gone to vhf 7 and 12 upper VHF band frequencies.
I have contacted Directv several times and I was not getting anywhere.
I suspect that the am21 is relying on the program guide where it may know about the old Feb 2009 frequencies, but has not been updated to the Oct 2009 changes.
Has anyone in the San Francisco Bay Area seen this? I am able to pick up all television transmissions from Sutro tower.
Is there a fixed or do I have to wait for Directv engineers to get the program guide corrected?

Also I have noticed that the program guide will list 8.1 and that is no such channel with the digital converter. Channel 1-2 through 1-5 is not display on the program guide.

#263 OFFLINE   Taltizer

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Posted 24 December 2009 - 09:19 PM

email here to get channels added to the guide and guide data problems fixed.This is just about your only hope. RBaldwin@Tribune.com

#264 OFFLINE   Taltizer

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Posted 24 December 2009 - 09:25 PM

email here to get channels added to the guide and guide data problems fixed.This is just about your only hope. RBaldwin@Tribune.com


TMS-LA Feedback listings@zap2it.com

#265 OFFLINE   aa9vi

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Posted 12 January 2010 - 11:44 AM

Market: Chicago
Issue: Please add channels
Receivers: HR2x with AM21/HR20/H20

virtual channel/ over the air channel/ description
13.1/ 4.1 / WOCK-LD
13.2/ 4.2/ WOCH-LD (WOCK-DT2)
13.3/ 4.3/ Adtec-D (WOCK-DT3)
13.4 / 4.4/ WOCH (WOCK-DT4)

#266 OFFLINE   dod1450

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Posted 12 January 2010 - 06:33 PM

Market: San Francisco Bay Area California
Issue: Please add channels
Receivers: HR2x with AM21/HR20/H20

virtual channel/ over the air channel/ description
1.2/ 22.2/ KAXT-CA
1.3/ 22.3/ KAXT-CA
1.4/ 22.4/ KAXT-CA
1.5/ 22.5/ KAXT-CA
1.10/ 22.10/ KAXT-CA

#267 OFFLINE   dod1450

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Posted 12 January 2010 - 06:36 PM

Follow up
I am now getting KNTV 11-1, 11-2, and 11-3 on my AM21.

Don't know what happen, nothing was change on my box,antenna, or wires.

I still don't get KGO OTA 7 virtual 7.1, 7.2, and 7.3

#268 OFFLINE   Kithron

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Posted 13 February 2010 - 09:14 PM

Call Sign: WBGH-HD
Location: Binghamton, NY
Channel: 34-2
Issue: Channel missing from HR20 guide / OTA List

Edited by Kithron, 13 February 2010 - 09:30 PM.

HR34-700 / HR24-500 / C41-100 (2)


#269 OFFLINE   edenkers

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Posted 06 March 2010 - 09:25 PM

KQFX DT 22.1 is missing from the guide

Market/Location: Columbia/Jefferson City, MO
Zip Code: 65109
Call sign: KQFX
Channel: 22-1
Receiver: HR20-700, HR22-100, HR23-700, H23-600, H23-600

Issue: This channel was previously was in guide, but has been missing from guide since 03/03/2010. I tried red button reset and setting up antenna again, no dice. 8-1, 8-2, 8-3, 13-1, 17-1, 17-2, 17-3, 25-1 all show up but not 22-1. This OTA channel was working for many many months, but all of a sudden it is just gone.

I even still have shows scheduled in the To Do List for this channel. However, any shows that are scheduled to record obiously don't get recorded. It says that the channel is no longer available.

I have a TV with direct connection to the roof antenna and 22-1 comes in just fine so I know that they are still broadcasting.

Edited by edenkers, 06 March 2010 - 11:48 PM.
Adjusted and provided more information


#270 ONLINE   dolfn1

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Posted 07 March 2010 - 12:44 PM

WVAW-LP (RF Channel 16) 16.1 – ABC16 and WAHU-CA (RF Channel 40) 27.1 – FOX27 are missing from the guide

Market/Location: Charlottesville, VA
Zip Code: 22901
Receivers: HR20-700, HR21-100, H20-100, HR10-250

Issue: These channel were previously in the guide, but have been missing from guide since 03/03/2010. I tried red button reset and setting up antenna again, no luck. These OTA channels had been working for many many months, but all of a sudden their just gone.

#271 OFFLINE   jrcobb

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Posted 10 March 2010 - 08:27 PM

What receivers are affected
HR20-700

* What market you're in
Waco/Temple/Belton Killeen
* What zip code you're using to get guide data
76513


6.1 is searching for signal now after about 6 months of working


* What's happening currently
channel show "searching for signal" error. I get 80-90% for them on the signal meter

* The resolution of your issue, if any (such as, did rerunning Antenna Setup help)

reran Antenna Setup...no change

#272 OFFLINE   dod1450

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Posted 29 March 2010 - 01:40 AM

I had a conversation with Tech Support at Directv today about some problems. During the conversation the person at Directv had mentioned that they have plans on dropping the OTA guide. Has any one heard about this? Did the tech support gave me wrong information?

#273 OFFLINE   srrndhound

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Posted 30 March 2010 - 11:19 PM

I am now getting KNTV 11-1, 11-2, and 11-3 on my AM21. Don't know what happen, nothing was change on my box,antenna, or wires. I still don't get KGO OTA 7 virtual 7.1, 7.2, and 7.3


Issue: Channel missing from HR20 guide / OTA List


KQFX DT 22.1 is missing from the guide
Issue: This channel was previously was in guide, but has been missing from guide since 03/03/2010. I tried red button reset and setting up antenna again, no dice. 8-1, 8-2, 8-3, 13-1, 17-1, 17-2, 17-3, 25-1 all show up but not 22-1.


WVAW-LP (RF Channel 16) 16.1 – ABC16 and WAHU-CA (RF Channel 40) 27.1 – FOX27 are missing from the guide

Issue: These channel were previously in the guide, but have been missing from guide since 03/03/2010. I tried red button reset and setting up antenna again, no luck.

I realize many of you may have tried the antenna reset, but just to leave no stone unturned, I'd suggest doing the two-stage reset as below. I feel y'alls pain--been there for some months, but all is fine now.

Menu > System Setup > Sat & Ant > Antenna Setup > Reset Settings, then
Menu > System Setup > Sat & Ant > Antenna Setup > Initial Setup

Good luck!

#274 OFFLINE   gcd0865

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Posted 07 April 2010 - 10:33 PM

FYI for anyone trying to do an OTA channel reset on their AM21, I did the following sequence 4 different times, entering in both primary and secondary zip codes:

Menu > System Setup > Sat & Ant > Antenna Setup > Reset Settings, then
Menu > System Setup > Sat & Ant > Antenna Setup > Initial Setup

Each time I did this, some of my local OTA channels were missing (different ones each time). The 5th time I tried, I did not do the Reset Settings sequence, but instead just reentered the two zip codes using the Initial Setup sequence. Only after doing that did all of my proper OTA stations appear. Rather unusual (and I can't explain it), but I thought this might be helpful to others trying this.

Also, we have a new digital OTA channel in Metro Detroit to be added to the database:

Market/Location: Detroit, MI
Call Sign: WUDT
Real Channel: 8-1
Virtual Channel: 23-1
Issue: New channel needs to be added to AM21 guide.

#275 OFFLINE   Bob Coxner

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Posted 08 April 2010 - 08:38 AM

What receivers are affected
HR20-700

* What market you're in
Waco/Temple/Belton Killeen
* What zip code you're using to get guide data
76513


6.1 is searching for signal now after about 6 months of working


* What's happening currently
channel show "searching for signal" error. I get 80-90% for them on the signal meter

* The resolution of your issue, if any (such as, did rerunning Antenna Setup help)

reran Antenna Setup...no change


What he said, with a minor variation. I get 6.1 fine but I get searching for signal on 6.2.
Sony 34" HD-CRT KD34XBR970 and Sceptre 40" LCD
Roku
R22 DVR / HR20-700 HD DVR
DirecTV since 1999
Waco/Temple/Bryan DMA

#276 OFFLINE   edenkers

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Posted 15 April 2010 - 02:57 PM

KQFX DT 22.1 is missing from the guide

Market/Location: Columbia/Jefferson City, MO
Zip Code: 65109
Call sign: KQFX
Channel: 22-1
Receiver: HR20-700, HR22-100, HR23-700, H23-600, H23-600

Issue: This channel was previously was in guide, but has been missing from guide since 03/03/2010. I tried red button reset and setting up antenna again, no dice. 8-1, 8-2, 8-3, 13-1, 17-1, 17-2, 17-3, 25-1 all show up but not 22-1. This OTA channel was working for many many months, but all of a sudden it is just gone.

I even still have shows scheduled in the To Do List for this channel. However, any shows that are scheduled to record obiously don't get recorded. It says that the channel is no longer available.

I have a TV with direct connection to the roof antenna and 22-1 comes in just fine so I know that they are still broadcasting.


This channel re-appeared as mysteriously as it disappeared. Don't get me wrong, I am completely estatic. :gott:

OTA channel 22-1 KQFX DT has been restored to the guide data!

Thanks you D*! :D

#277 OFFLINE   HoosierBoy

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Posted 26 April 2010 - 11:43 AM

WCIU-DT 26.1 is having issues again. About two weeks ago, all of my HR-xx's went from seeing 26.1 with correct guide data to now showing 48.1 in the guide with 26.1 programming. The real issue now is 48.1 does not show 26.1 programming, which the guide says should be there. After a very long wait, the programming for 26.2 appears. This situation is occuring on my HR-20's and with my HR-23's using an AM-21. All was perfect up to a couple weeks ago. I do get a signal strength for OTA 26.1 of 90 so it is strong signal.

Anyone else in the Chicago area having this issue?
HoosierBoy

DirecTv sub since '96
2 -HR24-500
1 -HR-20-600
2 -HR23's
2 -H24's
4 -AM-21's

Slimline3 w/ Zinwell WB616

#278 OFFLINE   tzphotos.com

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Posted 26 April 2010 - 11:53 AM

WCIU-DT 26.1 is having issues again. About two weeks ago, all of my HR-xx's went from seeing 26.1 with correct guide data to now showing 48.1 in the guide with 26.1 programming. The real issue now is 48.1 does not show 26.1 programming, which the guide says should be there. After a very long wait, the programming for 26.2 appears. This situation is occuring on my HR-20's and with my HR-23's using an AM-21. All was perfect up to a couple weeks ago. I do get a signal strength for OTA 26.1 of 90 so it is strong signal.

Anyone else in the Chicago area having this issue?


I don't seem to be having a problem. Maybe try to give my Fix a try:

http://www.dbstalk.c...ad.php?t=161106

Tom

www.tzphotos.com

 


#279 OFFLINE   HoosierBoy

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Posted 26 April 2010 - 11:59 AM

I used your fix on Saturday. I tried that on one of my HR-20 and one HR-23 w/ AM-21. Didn't work but I will try again tonight. I wish DTV would just give us 26 in HD and all would be solved.
HoosierBoy

DirecTv sub since '96
2 -HR24-500
1 -HR-20-600
2 -HR23's
2 -H24's
4 -AM-21's

Slimline3 w/ Zinwell WB616

#280 OFFLINE   whitepelican

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Posted 25 June 2010 - 01:36 PM

Call Sign: W40AND
Location: Escanaba, MI (Marquette DMA)
Channel: 11-1 (RF channel 40)
Issue: Channel missing from HR20 guide.

W40AND is a digital translator station for WLUK FOX11 in Green Bay. They broadcast out of Escanaba MI and provide a nice HD broadcast of FOX for the area. A few months ago I spoke to the engineers at WLUK to see about getting W40AND to show up at Zap2it.com. They apparently worked their magic and now it is listed on Zap2it. But weeks later the HR20 still doesn't list that station in its guide. I tried several different HR20s/AM21s at both my father's and brother's houses in the Escanaba area and it doesn't show up on any of them. It would be a big benefit for them to be able to have access to this station, as WLUK is the main FOX station carried on cable networks throughout the area. Plus it is in HD, whereas the LIL FOX station out of Marquette is SD only.




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