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OTA Channel Guide Issue Thread


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611 replies to this topic

#161 OFFLINE   machavez00

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Posted 07 March 2009 - 02:41 PM

What # did you call?

you can also send an e-mail to Zap2it

Send general comments to feedback@zap2it.com. Please keep e-mails short, concise, and to the point; and make the "Subject:" lines relevant. We will try to answer e-mails in a timely manner, but at times we get overwhelmed and may take longer to respond. Feedback is not handled over the weekends.

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  • If you wish to report a cable or satellite lineup discrepancy: please fill-in the "Subject:" line as "Lineup Discrepancy," and include the following information or your request will not be processed:
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#162 OFFLINE   jamieh1

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Posted 07 March 2009 - 04:14 PM

I have like 4 times.

#163 OFFLINE   HDbruce

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Posted 08 March 2009 - 08:25 AM

How do you find an alternate zip code with a specific channel in it as a workaround. Database?

#164 OFFLINE   Bob Coxner

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Posted 09 March 2009 - 07:57 AM

How do you find an alternate zip code with a specific channel in it as a workaround. Database?


Google is your friend. If you need channel 10.2, for example, search on [tv channel "10.2"] (do use quote marks for the 10.2 bit) Once you have a city, search on [cityname zipcode]

Here's one website with a ton of subchannels and might have the one you need. http://ekimmell2.tri...com/list10.html
Sony 34" HD-CRT KD34XBR970 and Sceptre 40" LCD
Roku
R22 DVR / HR20-700 HD DVR
DirecTV since 1999
Waco/Temple/Bryan DMA

#165 OFFLINE   mrjim

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Posted 09 March 2009 - 08:03 AM

HR20-700
Milwaukee, WI
Channel 58-2 does not tune in (should be same as channel 41). The other sub channnels 58-1 and 58-3 are OK.
Guide does not show channel 49-1.
These channel work fine on my two H-20's.

Directv customer June 2014-on Dish customer since April 2012-June 2014, DirecTV customer before that - 1/1/1998 to Dec 2011, before merger with DirecTV-USSB 1994-1998. Equipment one Genie, 3 mini Genies, One HD DVR.


#166 OFFLINE   machavez00

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Posted 09 March 2009 - 12:39 PM

I have like 4 times.


I have regarding KAZT going digital. Zap2it made the update within 24 hours. I sent an e-mail today. We'll see how long it takes them to add 38.1-4

#167 OFFLINE   newsposter

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Posted 12 March 2009 - 04:17 PM

Location: Philly
Call Sign: WCAU
Channel: 10-1 on hr10 250
Issue: 10-1 is now channel 35 and the guide data shows the 10-1 programs. However upon rescan a second 10-1 is on the guide and just says regular schedule but does have the true 10-1 station.
57 inch Hitachi 57F710S
Tivo Premiere
Panasonic E80 Dvd recorder
HR10-250 63 hrs w/DB8 antenna (parts :))
1/2 full Sony T60 (historical value)

#168 OFFLINE   OlderNDirt

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Posted 14 March 2009 - 08:28 AM

Call Sign: KLKN
Location: Lincoln, NE
Channel: 8-2
Issue: Channel in guide, shows signal strength of 95%-100%, but says "searching for signal" on two HR20-700 DirecTv boxes (8-1 comes in fine). Comes in fine if sat box bypassed.

#169 OFFLINE   johntewart

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Posted 14 March 2009 - 02:28 PM

KQCA 58-2 has been added to the guide

#170 OFFLINE   weaver6

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Posted 14 March 2009 - 03:57 PM

Call Sign: WJLA
Location: Washington, DC
Channels: 7-2, 7-3
Issue: Cannot receive these subchannels.

I lost reception of 7-1, 7-2, and 7-3 last week. Rerunning antenna setup restored 7-1, but 7-2 and 7-3 still do not come in.
AU9 5 LNB Dish
HR21-100 with AM-21 to Sharp LC-60E79U using HDMI, optical to Harmon/Kardon AVR-247, 2 TB external hard drive
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Westell 7500 Router, Hardwired to HR21-100, 7500 hardwired to Netgear switch to HR20-100

#171 OFFLINE   bwclark

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Posted 14 March 2009 - 04:07 PM

Area Code: 95501 Eureka, CA

Locals OTA:
KVIQ-DT - 17-1
KBVU-DT- 28-1
KEMY-DT- 28-2

All are received via outside antenna on a LCD digital tuner set.

DirecTV:
KVIQ-DT - 6-1 no signal (this is in guide)
KBVUDT - 29-1 no signal(in guide)
KBVUDT2 - 29-2 no signal(in guide)

any way to get the correct guide(as per OTA reception) so I can receive these stations?

emailed:

DirecTV;
Home office of company that owns these stations;
Tribune guide;
DBStalk forum;
DTV forum.

Maybe it will just fix itself... :D


------------------

Update:
6-1 is now correct with 17-1..........however no sound? My antenna direct to TV has 17-1 and sound is present.
28-1 also is showing...no issues.
No 28-2 although it does show up in the stations listed in the antenna setup? Made adjustment to Custom favorites and shows in guide.

I have sent info to Tribune.

Edited by bwclark, 15 March 2009 - 10:56 AM.


#172 OFFLINE   Marzo

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Posted 15 March 2009 - 02:14 PM

HR22-100 (AIM-21) and HR20
Minneapolis/St. Paul
55311
KARE 11-1 and 11-2
Lost KARE 11-1 and 11-2 (771 message). Reset found 11-1 but 11-2 hasn't returned. Signal strength shows 100% for both channels.

Edited by Marzo, 15 March 2009 - 02:41 PM.


#173 OFFLINE   Annihilator31

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Posted 24 March 2009 - 03:30 PM

I have an HR20-700 and a HR21-700 in my house. Now, the OTA tuner on the HR20 seems to be limited in it's reception capability compared to hooking my antenna directly to my TV. For example, when my the Antenna is connected to my Sony TV, I can get ch's 8-1,8-2,8-3. But when I run the antenna through my HR20 DVR it only allows me 8-1 and 8-2, and reception on 8-2 says searching for signal. Is there a way to manually put 8-3 in or get Directv to ad it? Signal strength from both the TV and the DVR is 98. What we really need is for these to have a channel scan, why did they not feature this? Now, I was planning on ordering an AM21 for my HR21, but I wanted to know if I will have the same problems. Was the Tuner in the AM21 any better than the one insides the HR20? Any chance they will come out with an AM22?
HR20-700 on a Sony XBR Tv
HR24-500 & AM21 on a Sony SXRD Tv
Harmon Kardon AVR-354 Receiver &
Harmon Kardon AVR-48 DVD Player
Viewsat MX-HD to a 120cm FTA motorized dish

PC: Dell XPS 730x 64bit, 12gb of RAM, Intel SSD


Nobody knows what it like for a tech except us tech's! btw Metal Rulez!

#174 OFFLINE   jwd45244

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Posted 24 March 2009 - 03:49 PM

I...What we really need is for these to have a channel scan, why did they not feature this? ...AM22?


The4 HR DVRs do not feature a channel scan. Why? who knows? It is just the way it is. The OTA in my HR20s are not nearly as good as the ones in my TVs. The OTA in the AM21 is outstanding (at least in my DMA).
-- Jim D.
DirecTV sub. since 1998
Slimline w/ SWM LNB---- (mounted on CommDeck) ----> SWM Power Inserter -----> CM4002IFD Diplexer
Winegard OTA Antenna ------------------> CM7777 OTA Amplifier ----------------> CM4002IFD Diplexer
CM4002IFD Diplexer ----> STS-4 splitter ----> HR20-700 - Vizio VO32L, HR20-700 - SDTV, HR21-200 (w/ AM21) - Vizio VX42L, HR21-200 - SDTV; CM4001IFD as splitting diplexer on all legs; All networked

#175 OFFLINE   newsposter

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Posted 24 March 2009 - 06:18 PM

Location: Philly
Call Sign: WCAU
Channel: 10-1 on hr10 250
Issue: 10-1 is now channel 35 and the guide data shows the 10-1 programs. However upon rescan a second 10-1 is on the guide and just says regular schedule but does have the true 10-1 station.


this has been fixed as of 3/21
57 inch Hitachi 57F710S
Tivo Premiere
Panasonic E80 Dvd recorder
HR10-250 63 hrs w/DB8 antenna (parts :))
1/2 full Sony T60 (historical value)

#176 OFFLINE   Todd H

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Posted 26 March 2009 - 07:50 AM

Call sign: WMUM-DT
Location: Cochran/Macon, GA
Channel: 29.2
Issue: Channel missing from HR-23 guide

When I run a scan with my AM21, it picks up 29.1 and 29.3 but there's nothing in the guide for 29.2. E-mailed zap2it.com to see if that would help.

#177 OFFLINE   Bob Coxner

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Posted 26 March 2009 - 08:16 AM

Call sign: WMUM-DT
Location: Cochran/Macon, GA
Channel: 29.2
Issue: Channel missing from HR-23 guide

When I run a scan with my AM21, it picks up 29.1 and 29.3 but there's nothing in the guide for 29.2. E-mailed zap2it.com to see if that would help.


You'll get the best results by calling Tribune Media Services. 1-518-792-9914. Ask the operator to connect you to the person dealing with DirecTV issues. [Tribune also owns Zap2it]
Sony 34" HD-CRT KD34XBR970 and Sceptre 40" LCD
Roku
R22 DVR / HR20-700 HD DVR
DirecTV since 1999
Waco/Temple/Bryan DMA

#178 OFFLINE   ziggy29

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Posted 26 March 2009 - 09:05 AM

Has anyone who has sent a message to zap2it/Tribune about erroneous or missing channels ever actually gotten results? It feels like talking to a wall.

#179 OFFLINE   Annihilator31

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Posted 26 March 2009 - 01:44 PM

TODD, When you say "Run a Scan" do you mean you were able to do a channel search scan?
HR20-700 on a Sony XBR Tv
HR24-500 & AM21 on a Sony SXRD Tv
Harmon Kardon AVR-354 Receiver &
Harmon Kardon AVR-48 DVD Player
Viewsat MX-HD to a 120cm FTA motorized dish

PC: Dell XPS 730x 64bit, 12gb of RAM, Intel SSD


Nobody knows what it like for a tech except us tech's! btw Metal Rulez!

#180 OFFLINE   Bob Coxner

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Posted 26 March 2009 - 06:30 PM

Has anyone who has sent a message to zap2it/Tribune about erroneous or missing channels ever actually gotten results? It feels like talking to a wall.


I called Tribune twice and they eventually cleared up all the problems in my DMA. I had sent email to Zap2it before that but it didn't do squat.
Sony 34" HD-CRT KD34XBR970 and Sceptre 40" LCD
Roku
R22 DVR / HR20-700 HD DVR
DirecTV since 1999
Waco/Temple/Bryan DMA




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