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OTA Channel Guide Issues


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645 replies to this topic

#1 OFFLINE   Herdfan

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Posted 24 July 2008 - 08:45 AM

Since it was brought up in another thread about who to contact, I though I would started a dedicated thread for posting OTA Channel Guide Issues.

Please keep this thread dedicated to posting only issues without commentary.:)

I will start:

Call Sign: WOWK
Location: Charleston, WV
Channel: 13-2
Issue: Channel missing from HR20 guide.

My Setup

 

 


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#2 OFFLINE   Fish Man

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Posted 24 July 2008 - 09:32 AM

Location: New Orleans
Call Sign: WDSU
Channel: 6-2 "Weather Plus"
Issue: Missing from HR20 guide.

This channel has appeared correctly in "zap2it.com" and any other on-line guide I'm aware of for months.

DirecTV has yet to add it. WDSU claims they've done everything they know to do, and it's DirecTV's omission.

#3 OFFLINE   Wrangler3

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Posted 24 July 2008 - 11:01 AM

Location: Waco
Call Sign: KWTX (CW)
Channel: 10-2
Issue: Omitted from guide

Regular KWTX - CBS 10 is listed

#4 OFFLINE   sbelmont

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Posted 24 July 2008 - 01:38 PM

Location: Bakersfield, CA
Call Sign: KVPT
Channel: 18-1
Issue: Omitted from guide

Location: Bakersfield, CA
Call Sign: KVPT (National PBS-HD feed)
Channel: 12-1
Issue: Omitted from guide

#5 OFFLINE   d max82

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Posted 24 July 2008 - 03:11 PM

Location: Tampa/ St. Pete / Sarasota, FL
Call Sign: WXPX (Ion)
Channel: 66-1
Issue: Incorrectly listed in guide as 66-6 instead of 66-1. Other subchannels at 66-2, 66-3, & 66-4 come in correctly.

#6 OFFLINE   bwaldron

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Posted 24 July 2008 - 04:24 PM

Location: Tampa/ St. Pete / Sarasota, FL
Call Sign: WXPX (Ion)
Channel: 66-1
Issue: Incorrectly listed in guide as 66-6 instead of 66-1. Other subchannels at 66-2, 66-3, & 66-4 come in correctly.


Just to note that it isn't wrong for everyone: 66-1 shows correctly on my two HR20-700s (I don't see a 66-6).

HR23-700 --> Samsung UN65F6350AF LCD
HR23-700 --> JVC JLC47BC3002 LCD
H24-200 -->
Panasonic TH-50PX60U plasma


#7 OFFLINE   gcd0865

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Posted 25 July 2008 - 11:43 AM

Call Sign: WEYI (NBC)
Channel: 25-1
Location: Saginaw, Michigan
Issue: Incorrectly listed in guide as 55-1 instead of 25-1. SD subchannel at 25-2 comes in correctly.

Call Sign: WADL (Ind.)
Channel: 38-1
Location: Detroit, Michigan
Issue: Incorrectly listed in guide as 17-4 instead of 38-1.

#8 OFFLINE   sjv*

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Posted 28 July 2008 - 08:22 PM

Location: New Orleans
Call Sign: WDSU
Channel: 6-2 "Weather Plus"
Issue: Missing from HR20 guide.

This channel has appeared correctly in "zap2it.com" and any other on-line guide I'm aware of for months.

DirecTV has yet to add it. WDSU claims they've done everything they know to do, and it's DirecTV's omission.


Ditto #2. Anyone from DirecTV looking at this?? IT IS NOT WDSU's FAULT/PROBLEM......IT'S DIRECTV'S INCOMPETENCE! D* should stop trying to shift the blame for this total incompetence to WDSU when they (WDSU) have done everything they should to implement this 6.2 listing. It only makes D* look like bigger a$$es than they are. :bonk1:

#9 OFFLINE   paragon

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Posted 05 August 2008 - 10:09 PM

Call Sign: WJAC (NBC)
Channel: 6-1
Location: State College, PA
Issue: WJAC serves the Johnstown/Altoona DMA using RF channel 34 mapped to 6. However, this signal is unreliable in State College (a part of the DMA), so WJAC has put a translator which provides WJAC to State College on RF channel 42 mapped to 6. However, the guide will only look for WJAC on 34 and does not check for it on 42. This means people in State College and surrounding areas are unable to use the translator.

#10 OFFLINE   John4924

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Posted 06 August 2008 - 05:44 AM

Ditto #2. Anyone from DirecTV looking at this?? IT IS NOT WDSU's FAULT/PROBLEM......IT'S DIRECTV'S INCOMPETENCE! D* should stop trying to shift the blame for this total incompetence to WDSU when they (WDSU) have done everything they should to implement this 6.2 listing. It only makes D* look like bigger a$$es than they are. :bonk1:


Just an fyi, I wrote to titantv.com and asked if they could list 6.2, because it was not there before. I just checked today, and 6.2 is now listed, but no programming data yet. [it was not listed yesterday].

Another person had mentioned on avsforum that perhaps getting 6.2 listed on titantv would solve the problem. So lets give it a week or two and see if it shows up in Directv database now.

Cheers,
John

#11 OFFLINE   srrndhound

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Posted 06 August 2008 - 09:47 PM

Location: Bend, Oregon
Call Sign: KTVZ
Issues:
Channel 21-3 (KQRE-SD Telemundo) has moved to 39-2
Channel 21-4 (KXFO-SD Fox) moved to 21-3
Channel 39-1 (KFXO-HD FOX) has been added at 39-1

All of these channels are managed by KTVZ. These changes just happened at the end of July. The DirecTV OTA info does not reflect these new assignments.

#12 OFFLINE   ETNSC

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Posted 09 August 2008 - 12:21 PM

Call Sign: WMBF
Location: Myrtle Beach, SC
Channel: 32-1
Issue: Channel missing from guide. This is a new NBC affiliate in Myrtle Beach, SC that went live on 8/8/08. The station is owned by Raycom.

#13 OFFLINE   tsanga

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Posted 11 August 2008 - 06:38 AM

This whole thread

#14 OFFLINE   bcrab

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Posted 14 August 2008 - 02:40 PM

Call sign: KTVB
Location: Twin Falls, ID
Channel: 7.7
Issue: Channel missing from guide. This is a new NBC affiliate


Call sign: KTFT
Location: Twin Falls, ID
Channel: 7.8
Issue: Channel missing from guide. NBC subchannel
HR22-100
HR20-100
HR20-700
AM-21

SWM-8
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#15 OFFLINE   griz

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Posted 14 August 2008 - 02:44 PM

call sign: KULR (NBC)
location: Billings, MT
channel: 8-2 (weather subchannel)
issue: missing from guide

(It has a couple times accidently shown up during a CE, but replacing the actual main NBC channel, 8-1.)
AU9 Slimline dish w/ SWMline LNB -> PI -> SWS-4
-> HR20-700 -> Mitsubishi WD73733 73" DLP
-> HR20-700 -> Maxent MX-50X3 50" Plasma

more info: http://www.dbstalk.c...7&postcount=157

#16 OFFLINE   CATCRAW

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Posted 19 August 2008 - 11:11 AM

Location: Bend, Oregon
Call Sign: KTVZ
Issues:
Channel 21-3 (KQRE-SD Telemundo) has moved to 39-2
Channel 21-4 (KXFO-SD Fox) moved to 21-3
Channel 39-1 (KFXO-HD FOX) has been added at 39-1

All of these channels are managed by KTVZ. These changes just happened at the end of July. The DirecTV OTA info does not reflect these new assignments.


I called KTVZ and they said they are still testing the changes and have not officially annoounced the changes. Really messes things up as you cannot get the new stations using the AM21 because the data does not exist yet! Way to go KTVZ.

#17 OFFLINE   AreBee

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Posted 29 August 2008 - 07:41 PM

Call sign: WEDH-DT
Location: Hartford, CT
Channel: 24-1
Issue: Channel missing from HR21-100 and HR21-700 guides. Channel is found in HR20 guide. This a PBS station that has recently gone "LIVE" with digital transmission.

Living Room...........................Basement.............................Bedroom_____________
Mitsubishi 57732.....................Mitsubishi 55807....................Panasonic 46PX85U
HR23-100/AM-21(HDMI)..........HR22-100 (Component)..........HR21-100/AM-21(HDMI)


#18 OFFLINE   srrndhound

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Posted 30 August 2008 - 12:18 PM

I called KTVZ and they said they are still testing the changes and have not officially annoounced the changes. Really messes things up as you cannot get the new stations using the AM21 because the data does not exist yet! Way to go KTVZ.


I did a "half-way" workaround on my AM21s. I added area code 37620 as a secondary zip to the off-air antenna setup. This brought in a gaggle of channels, none of which I activated in the guide--except one: 39-1. The guide of course shows the relevant channel info for that zip (WEMT in Tennesse) which you have to ignore, but it at least allows the AM21 tuner to see Ch 39-1. FOX in HD! I also leave 21-4 on the guide (even though it is dead) because it is actually the correct program info for both 39-1 and 21-3 (FOX-SD).

I just searched the internet for CH 39-1 and then looked up their zip code.

#19 OFFLINE   ziggy29

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Posted 31 August 2008 - 04:34 PM

Problem here recently. I think it might be with the station and will be contacting them, too.

DMA: Austin
Virtual channel: 14-1 (NBC station KXAM, a secondary transmitter for KXAN 36-1)

Issue: A couple weeks ago I reset the channel scan on my DTT-901 converter box and noticed that what used to show up as 14-1 on RF channel 27 now shows up as 36-1 on that box, which suggests an issue with the PSIP data coming from the signal on RF 27. In fact, it showed 36-1 twice.

Yesterday I reset the OTA channels on my D* HR20-700 and now when I select 14-1, there is no picture (I get "searching for signal" message 771). But when I go to the antenna setup, I get 90-95% signal on what it says is 14-1! It's as if the box can tell the signal for 14-1 should be on RF 27 and picks up a strong one, but when it tunes there, maybe it sees 36-1 on the PSIP and gets confused -- rejecting the signal?

The wrinkle is that channel 36-1 (KXAN on RF 21) is the identical NBC programming as on 14-1 (I get both well but 14-1 is closer). Seems to me that the signal from KXAM on 27 is confusing the box by identifying itself as 36-1?

Anyway, this is something for KXAM/KXAN's engineers, I suppose. I'll check with this, probably on Tuesday.
My stuff: D* HR20-700 (living room) / R15 (bedroom) / OTA 91XG+YA1713+HDP269 / Harmony 880

#20 OFFLINE   GlennDio

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Posted 01 September 2008 - 03:10 PM

Just to note that it isn't wrong for everyone: 66-1 shows correctly on my two HR20-700s (I don't see a 66-6).


I have the same problem as the original poster (I see 66-6 and no 66-1) plus I have a problem with 3-5 instead of 3-1 as well ... I will do correct post with this one

#21 OFFLINE   GlennDio

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Posted 01 September 2008 - 03:12 PM

Call Signal : WEDU
City: Tampa
Issue: WEDU 3-1 does not appear in guide (3-5 does but does not function other than to lockup receiver temporarily or until reset)
Equipment HR20-700

#22 OFFLINE   aa9vi

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Posted 03 September 2008 - 10:53 AM

Callsign: WMVT
City: Milwaukee
Issue: new subchannels and guide info not shown yet. There should be 8 subchannels of channel 36 now.
Equipment HR20-100

Details:
MPTV Relocates Digital Channels
Tuesday, August 12, 2008

Several digital channels offered by Milwaukee Public Television, including its high definition simulcast of MPTV-10, will move to new locations beginning Monday, Sept. 1, at 12:01 a.m.

Viewers who receive their digital TV signal over the air will find MPTV-HD, the high definition channel, at 10.1. It will provide a simulcast of the programs on MPTV-10, one of the two analog channels operated by Milwaukee's public television station.

A digital version of MPTV-36, the other analog channel, will be available on 36.1, but it will not be high definition. Both analog stations will continue to present their regular programming until Feb. 17. On that date, television stations are required to begin broadcasting in the digital format.

"The new MPTV digital line-up is more logical," said Tom Dvorak, MPTV's Director of Broadcasting. "When everything changes in February, it will make it easier for viewers to find their favorite programs."

MPTV offers several other digital stations, including MPTV Create, which presents cooking, gardening, travel and other lifestyle programming; V-me, a Spanish language mix of education and entertainment; and MPTV World, providing public affairs coverage and documentaries.

V-me will be 36.2, MPTV World will be 36.3, and MPTV Create will be 36.4. These channels, as well as 10.1 and 36.1, also are available on some cable systems. Viewers should consult their cable guides to find the locations.
MPTV also offers two digital music channels, MPTV Classical 36.5, MPTV Jazz 36.6 and two informational channels MPTV Weather 36.7 and MPTV Traffic 36.8.

MPTV KIDS, on digital channel 10.3 and Time Warner Cable channel 552 on Time Warner Cable, will end. The same day, the weekday schedule of children's programs on MPTV-10-HD and MPTV-10 will expand to 13 hours, from 5 a.m.-6 p.m.

MPTV KIDS began as a pre-packaged service from PBS, a 24-hours children's channel. Three years ago,
PBS stopped offering that service to stations. At that time, MPTV made the decision to continue running
the channel using a back-up feed of PBS programming and repeating it every 12 hours. PBS is now eliminating that back-up feed so they can transmit more and more programs in high definition, which requires the use of greater bandwidth. Therefore, MPTV can no longer offer a 24-hour children's channel.

#23 OFFLINE   aa9vi

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Posted 06 September 2008 - 12:03 PM

Callsign: WMVT
City: Milwaukee
Issue: new subchannels and guide info not shown yet. There should be 8 subchannels of channel 36 now.
Equipment HR20-100


OK, you guys got MOST of it right today. But, on my H20-100 I get 2 36-3's and 2 36-4's. The first 36-3 and 36-4 doesn't work so please remove it.

#24 OFFLINE   Cheesehead Dave

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Posted 07 September 2008 - 09:41 AM

I recently installed an OTA antenna and hooked up an AM21 receiver to my HR21 receiver. I did this because DirecTV doesn't carry my local CBS station (Channel 58 in Milwaukee) in HD.

The main feed is channel 58-1, and even though the signal meter shows 100% signal for this channel, I get the "771 searching for signal" error when I try to tune in.

The odd thing is that the subchannels (i.e. 58-2, 58-3, etc.) all come in just fine, so between that and the signal meter, and the fact that I get all the other OTA channels, I know I have everything set up properly.

I've tried resetting and rebuilding my antenna settings to no avail.

A related problem I've noticed: When I populate the channels, two entries for 58-1 appear. There's a WDJT-DT (expected) and a WMLW-DT (not expected).

I'm guessing two stations can't occupy the same channel number. Is this a problem on DirecTV's end or on the station's end? (Or my end?)

Any ideas?
Westinghouse TX-47F430S LCD
Yamaha RX-V661 Receiver
Sony Playstation 3 (v2.20)
D* HR21-700, D10-300
AM21 OTA
Harmony 880

#25 OFFLINE   aa9vi

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Posted 07 September 2008 - 10:09 AM

I recently installed an OTA antenna and hooked up an AM21 receiver to my HR21 receiver. I did this because DirecTV doesn't carry my local CBS station (Channel 58 in Milwaukee) in HD.

The main feed is channel 58-1, and even though the signal meter shows 100% signal for this channel, I get the "771 searching for signal" error when I try to tune in.

The odd thing is that the subchannels (i.e. 58-2, 58-3, etc.) all come in just fine, so between that and the signal meter, and the fact that I get all the other OTA channels, I know I have everything set up properly.

I've tried resetting and rebuilding my antenna settings to no avail.

A related problem I've noticed: When I populate the channels, two entries for 58-1 appear. There's a WDJT-DT (expected) and a WMLW-DT (not expected).

I'm guessing two stations can't occupy the same channel number. Is this a problem on DirecTV's end or on the station's end? (Or my end?)

Any ideas?




Well, WMLW is supposed to be 58-2, not 58-1. I see that here too. Also, WMVS is supposed to have only 2 subchannels now... 10-1 and 10-2. So, that also needs to be fixed.




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