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OTA Channel Guide Issues


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647 replies to this topic

#51 OFFLINE   aa9vi

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Posted 25 September 2008 - 10:17 PM

Ah, but did you get a response? It has been my experience, for the last 6 months, that everyone tends to pass the buck on this issue. DTV is not the only system affected by this. Media Center users are also screwed by Tribune.:mad:


Yes indeed. Very courteous people.

#52 OFFLINE   mickcris

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Posted 26 September 2008 - 04:31 PM

Call sign : KSAX (NBC 5)
Location : DFW
Channel : 5-3 Universal Sports
Issue : Not showing in the guide

This channel only started broadcasting 2 weeks ago. It is also not on Zap2it.
http://www.universalsports.com/


This channel is now available on both the am21 and zap2it. I guess maybe they did check this thread. I had also sent a message through the website.

#53 OFFLINE   sore_bluto

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Posted 26 September 2008 - 09:59 PM

Location: New Orleans
Call Sign: WYES
Channel: 12-2 PBS
Issue: Missing from HR20 guide.

Location: New Orleans
Call Sign: WYES
Channel: 12-3 PBS
Issue: Missing from HR20 guide.

Location: New Orleans
Call Sign: WDSU
Channel: 6-2 "Weather Plus"
Issue: Missing from HR20 guide.


Channel 6-2 has been listed with Tribune Media Services for months and the database has still not been updated. DIRECTV please address this situation.


12-2 is now listed and appears in the HR20 guide and at zap2it.com. 12-3 is still missing from both. 6-2 is still listed in zap2it.com guide and is still missing from the HR20 guide.
HR20-700 + OTA, HR20-700, HR24-200, R15-300, 5LNB Ka/Ku AU9-S

#54 OFFLINE   timmmaaayyy2003

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Posted 27 September 2008 - 09:43 AM

Location: Grand Junction, CO
Call Sign: KFQX
Channel: 4.1 FOX
Issue: Listed as 15.1 where there is no signal.

Cannot get hold of the engineer as he is trying to get the station recovered from a fire last year.


UPDATE:
This issue has finally been corrected:hurah:

Now the issue is CW. They were purchased by another station. They used to be on 11.2 and were moved to 8.3.

UPDATE 10-15-08
All channels are showing correctly here now. There are other signals in the area, but most are duplicates.

For those still waiting, these are the steps I took to get this resolved
1. Patience
2. Contact Tribune (zap2it) with channel map info
3. Contact local affiliate
4. Patience (especially when it involves changes to channel allocation)
Phil B.

I guess I picked the wrong week to stop sniffin' glue! :D

My Setup

#55 OFFLINE   sore_bluto

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Posted 02 October 2008 - 08:26 AM

12-2 is now listed and appears in the HR20 guide and at zap2it.com. 12-3 is still missing from both. 6-2 is still listed in zap2it.com guide and is still missing from the HR20 guide.


UPDATE: 6-2 now appears in the HR20 guide. 12-3 is the only New Orleans OTA channel still not listed and it is still not listed in the zap2it.com listings. I will be again contacting WYES.

Location: New Orleans
Call Sign: WYES
Channel: 12-3 PBS
Issue: Missing from HR20 guide.
HR20-700 + OTA, HR20-700, HR24-200, R15-300, 5LNB Ka/Ku AU9-S

#56 OFFLINE   pookers

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Posted 02 October 2008 - 11:03 AM

new digital channel

--------------------------------------------------------------------------------

Call Sign: KPXC-DT
Location: Denver, CO
Channel: 59-1 thru 59-4
59-1 is ION
59-2 is QUBO
59-3 is ION Life
59-4 is WORSHIP

ISSUE: There is no guide data on this channel on my H20-100, and I am not able to find it anywhere on my
HR-20-700 guide. Channel came on air about a month ago.

Titantv has this guide info now. I just checked. I did send an email to ION to speed up the process, but.............

--------------------------------------------------------------------------------
Last edited by pookers : 09-18-08 at 12:30 PM.

-------------------------------------------------------------------------------
UPDATE: This channel is now in the guide on my HR-20! Thank you.

#57 OFFLINE   PC Hamster

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Posted 14 October 2008 - 11:05 PM

Hi everyone:

Call sign: KTVB
Location: Twin Falls, ID
Channel: 7.7
Issue: Channel missing from guide. This is a new NBC affiliate

Actually, if you take a look at the FCC data, you will see this station's COL is Boise. Not Twin Falls.

OBTW....The Channel number is 7.1 Not 7.7 as you have it above.

Call sign: KTFT
Location: Twin Falls, ID
Channel: 7.8
Issue: Channel missing from guide. NBC subchannel

This would be Channel 7.2. Not Channel 7.8 as you have it above.

Just a couple corrections....

Cheers :)
Pat Cook
DirecTV Subscriber - Choice Xtra & Sports Packages
Denver, CO

#58 OFFLINE   PC Hamster

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Posted 14 October 2008 - 11:26 PM

Hi everyone:

Call Sign: KPXC-DT
Location: Denver, CO
Channel: 59-1 thru 59-4
59-1 is ION
59-2 is QUBO
59-3 is ION Life
59-4 is WORSHIP

ISSUE: There is no guide data on this channel on my H20-100, and I am not able to find it anywhere on my
HR-20-700 guide. Channel came on air about a month ago.

Did you check the ION National feed channel (Sorry I don't remember the channel number offhand, but it is viewable regardless of where you live). One would think that (With the possible exception of QUBO), you'd find what you're looking for there.

Titantv has this guide info now. I just checked. I did send an email to ION to speed up the process, but.............

It might not be ION's problem (Especially if other ION affiliates are listed this way). If it's not an ION problem, then DirecTV is the one who needs to address the problem.

Just my $.02 worth....

Cheers :)
Pat Cook
DirecTV Subscriber - Choice Xtra & Sports Packages
Denver, CO

#59 ONLINE   Indiana627

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Posted 17 October 2008 - 09:17 PM

Call Sign: WSKG
Location: Binghamton, NY
Channel: 46-1
Issue: Incorrect guide data (appears guide data is showing program info for subchannel 46-2 instead of for 46-1)
Mark

"We named the dog Indiana."
Family Room: HR24-100; WD10EVCS 1TB drive in Antec MX-1; connected via HDMI to Denon AVR-2313CI; 5.1 setup with Boston Acoustics A250 fronts, A225C center, A25 surrounds, ASW650 sub; video to Sony 52W4100 via HDMI; hardwired to Linksys WRT54G
Bedroom: HR21-200 with AM21 & Philips PHDTV1 Antenna, HDMI to Dynex 32" TV; hardwired to Linksys WRT54G
(1) Slimline 3 LBN dish (2 lines direct to each HR2x. No multiswitch.)
D* since January 2003

#60 OFFLINE   robq391

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Posted 22 October 2008 - 04:05 PM

Call Sign: WMDT
Location: Salisbury, MD
Channels: 47-1 & 47-2
Issues: 47-2 shows in 100% signal meter of HR20 but will not tune(msg 771).
47-2 shows in 100% signal meter but will not tune(msg 771) on AM-21 connected to HR22.

#61 OFFLINE   bobkatF

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Posted 25 October 2008 - 10:46 AM

Call Sign: WPME
Location: Portland / Auburn, Maine
Channels: 35-1 & 35-2 - Searching for Signal
________________________________

WPME 35-1 was on channel 28, but has now moved to its permanent assignment at 35.

Could someone let DIRECTV know, so they can update their channel assignments?

I am including a response to me from Doug Fink, Manager WPXT, WPME.

________________________________

Hi Bob,

Thanks for getting in touch. We've made some changes recently and are working on the best way to communicate to our viewers.

As you know, the conversion from analog to digital TV is underway. TV stations were assigned second channels on which to begin broadcasting digitally. WPME's second channel assignment was for channel 28. Two years ago we began broadcasting digitally on channel 28. Because the FCC wanted viewers to be able to find their existing stations, the digital technology allowed the stations to label their new digital channels by their existing analog numbers. The first time a digital TV or digital converter box is plugged in, it scans all frequencies and saves the ones with a strong enough signal. It then labels those signals by the old analog numbers. So for WPME, a digital TV would scan, find a strong signal on channel 28 and then save it and display it as channel 35 (WPXT is digital 43 even though it's labeled as channel 51, WCSH is digital channel 44 even though it's labeled as channel 6, etc.).

The final part of the digital conversion for some stations involves switching from the assigned digital channel back to the original analog frequency. That is what has been going on with WPME. After two years of being on digital channel 28, we are now back on digital channel 35. That is our final FCC-assigned frequency.

Over the last few weeks (and especially the last week) we have been on and off the air as the tower climbers move antennas, make connections, then the transmitter company has been switching our frequency.

Fortunately that is now done. We are operating on channel 35 with a stronger signal than we had on channel 28. You'll need to have your TV or converter box re-scan (or maybe simply delete channel 28 and add channel 35. Once you do you'll find our signal is there!

Doug Finck
General Manager WPXT-TV (The CW)
Station Manager WPME-TV (MyTV)
4 Ledgeview Drive
Westbrook, ME 04092
207.774.0051 x155
207.774.6849 (fax)

#62 OFFLINE   wilbur_the_goose

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Posted 25 October 2008 - 02:44 PM

Call Sign: New Jersey Network (PBS)
Location: Trenton, NJ
Channel: 23-1 thru 23-5
Issue: Incorrect guide data for all channels ever since NJN changed their subchannels last month.

#63 OFFLINE   tek428

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Posted 27 October 2008 - 09:33 AM

Since it was brought up in another thread about who to contact, I though I would started a dedicated thread for posting OTA Channel Guide Issues.

Please keep this thread dedicated to posting only issues without commentary.:)

I will start:

Call Sign: WOWK
Location: Charleston, WV
Channel: 13-2
Issue: Channel missing from HR20 guide.


This was the first post in this thread, and this issue is still not corrected. :(

Channel 13-2 is not in the guide, nor is it on zap2it.com

#64 OFFLINE   sore_bluto

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Posted 29 October 2008 - 01:22 PM

Update: WYES-DT3 channel 12-3 (Create) is now available on HR20. All New Orleans digital subchannels are now available.
HR20-700 + OTA, HR20-700, HR24-200, R15-300, 5LNB Ka/Ku AU9-S

#65 OFFLINE   srrndhound

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Posted 07 November 2008 - 01:03 PM

KTVZ Bend, OR

Update to Post 18

The DTV Guide now correctly shows Ch 39-1 FOX KFXO. :goodjob:
21-1 NBC and
21-2 CW are also shown correctly. Amazing!

Still incorrect:
21-3 listed as Telemundo, but broadcasting FOX
39-2 (a new entrant) listed as CW, but broadcasting Telemundo

My solution--leave these two off my favorites--so only correct channels appear.

#66 OFFLINE   n3ntj

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Posted 07 November 2008 - 02:08 PM

OTA Channel Missing in HR20-700 Guide (and maybe others)

Channel Call and Channel: WCAU 10.3
Location: Philadelphia, PA
Outcome: 10.3 Channel doesn't exist in guide or setup.

Does D* read these this thread to find out what OTA channels are missing?

HD Snob - "Friends Don't Let Friends Watch Cable".
Electrical/RF Engineer & Inspector
DirecTV Equipment: HR24-200 (2), 5LNB Slimline, AM21, SWiM 8 installed (MRV), Cinema Kit (Wifi connection)
Configuration: Native OFF. Units OFF when not in use.
TVs: 2 Panasonic Plasma TV's each using HDMI (one 1080p/one 720p)
DirecTV customer since 1998. Plus HD DVR package w/ NHL Center Ice & MLB Extra Innings.
OTA Antenna: Homebrew UHF & VHF antennas w/ 30dB amplifier fed w/ RG-6 Quad-shield coax.


#67 OFFLINE   n3ntj

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Posted 07 November 2008 - 02:08 PM

OTA Channel Missing in HR20-700 Guide (and maybe others)

Channel Call and Channel: WHTM 27.3
Location: Harrisburg, PA
Outcome: 27.3 Channel doesn't exist in guide or setup.

HD Snob - "Friends Don't Let Friends Watch Cable".
Electrical/RF Engineer & Inspector
DirecTV Equipment: HR24-200 (2), 5LNB Slimline, AM21, SWiM 8 installed (MRV), Cinema Kit (Wifi connection)
Configuration: Native OFF. Units OFF when not in use.
TVs: 2 Panasonic Plasma TV's each using HDMI (one 1080p/one 720p)
DirecTV customer since 1998. Plus HD DVR package w/ NHL Center Ice & MLB Extra Innings.
OTA Antenna: Homebrew UHF & VHF antennas w/ 30dB amplifier fed w/ RG-6 Quad-shield coax.


#68 OFFLINE   bcrab

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Posted 11 November 2008 - 12:21 AM

oops double post
HR22-100
HR20-100
HR20-700
AM-21

SWM-8
Yamaha RX-V661
Yamaha RX-V665
Panasonic TH-50PX60U
Panasonic TH-37PX60U
Samsung PN63B550

#69 OFFLINE   bcrab

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Posted 11 November 2008 - 12:24 AM

Hi everyone:

Actually, if you take a look at the FCC data, you will see this station's COL is Boise. Not Twin Falls.

OBTW....The Channel number is 7.1 Not 7.7 as you have it above.
This would be Channel 7.2. Not Channel 7.8 as you have it above.

Just a couple corrections....

Cheers :)


Nope.

Shows up on my TV as 7.7 and 7.8. Don't know what to tell ya.
And yes I get KTVB in Twin Falls.

Cheers
HR22-100
HR20-100
HR20-700
AM-21

SWM-8
Yamaha RX-V661
Yamaha RX-V665
Panasonic TH-50PX60U
Panasonic TH-37PX60U
Samsung PN63B550

#70 OFFLINE   CATCRAW

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Posted 11 November 2008 - 11:58 AM

KTVZ Bend, OR

Update to Post 18

The DTV Guide now correctly shows Ch 39-1 FOX KFXO. :goodjob:
21-1 NBC and
21-2 CW are also shown correctly. Amazing!

Still incorrect:
21-3 listed as Telemundo, but broadcasting FOX
39-2 (a new entrant) listed as CW, but broadcasting Telemundo

My solution--leave these two off my favorites--so only correct channels appear.


I.m also in Bend and glad they finally fixed the station information. It seems that since the new channels are showing up I am getting a lot of breakup which we never had before, are you finding that as well? Are you able to get the new local CBS station? I have not found it yet - I know it's channel 7 on cable.

#71 OFFLINE   chicoatc

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Posted 11 November 2008 - 08:53 PM

Hi everyone:

Actually, if you take a look at the FCC data, you will see this station's COL is Boise. Not Twin Falls.

OBTW....The Channel number is 7.1 Not 7.7 as you have it above.
This would be Channel 7.2. Not Channel 7.8 as you have it above.

Just a couple corrections....

Cheers :)


Boise, ID is the home of KTVB 7.1 and 7.2. KTVB runs KTFT analog channel 38 (NBC) in Twin Falls, ID. Here in Twin Falls, we do not get locals over the satellite, so we are left with OTA locals. In August, KTVB started to broadcast 7.7 and 7.8 in Twin Falls as the NBC affiliate, HD alternative to analog channel 38. KTVB/KTFT will not approve the D* waiver to receive the LA NBC channel. The only way for me to watch NBC is to get behind my TV and undo my coax antenna cable from the D* receiver and plug it directly into my TV, then change it back when I am done.

I don't know what FCC data says, I'm just telling you our situation here in Twin Falls.

#72 OFFLINE   timmmaaayyy2003

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Posted 12 November 2008 - 10:56 AM

Boise, ID is the home of KTVB 7.1 and 7.2. KTVB runs KTFT analog channel 38 (NBC) in Twin Falls, ID. Here in Twin Falls, we do not get locals over the satellite, so we are left with OTA locals. In August, KTVB started to broadcast 7.7 and 7.8 in Twin Falls as the NBC affiliate, HD alternative to analog channel 38. KTVB/KTFT will not approve the D* waiver to receive the LA NBC channel. The only way for me to watch NBC is to get behind my TV and undo my coax antenna cable from the D* receiver and plug it directly into my TV, then change it back when I am done.

I don't know what FCC data says, I'm just telling you our situation here in Twin Falls.


You can split your antenna cable between your TV and STB to avoid swapping cables.

To all having this issue:

Check on tvfool.com, copy the chart to your clipboard and email it to zap2it.com to inform Tribune about your situation. Tribune is the guide provider to DTV. Also, as mentioned above, try contacting the local broadcaster's engineer and see if he can light a fire under Tribune to show the right info for your area.

It can take a little while, but these are the steps I did and it worked in our area.:)
Phil B.

I guess I picked the wrong week to stop sniffin' glue! :D

My Setup

#73 OFFLINE   Gilsway

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Posted 14 November 2008 - 01:00 PM

WHA-TV
Madison, WI
Channels 21-1 to 21-5

I haven't checked in a few days, but only 21-1 to 21-3 were being displayed in the guide. All were shown in the antenna setup menu, but the two were missing from the guide.

#74 OFFLINE   srrndhound

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Posted 14 November 2008 - 09:38 PM

I.m also in Bend and glad they finally fixed the station information. It seems that since the new channels are showing up I am getting a lot of breakup which we never had before, are you finding that as well? Are you able to get the new local CBS station? I have not found it yet - I know it's channel 7 on cable.


I'm having no breakup issues, and I have seen no change in signal quality over time with any of the locals. I didn't know that CBS local started. I checked my off-air tuner scan and it did not find it. I'm getting my CBS HD from LA (ch 391), so I'm happy.

Here are my AM21 readings:
Ch 3-1,2,3,4 = 95%
Ch 21-1,2 = 100%
Ch 39-1 = 80%
Ch 51-1 = 100%

#75 OFFLINE   bobemac

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Posted 19 November 2008 - 09:45 AM

KENS Channel 5-1, in San Antonio, has been coming in with a strong signal OTA for over three years on both my Tivo 10-250, and my D HR 21-700 AM 21.
Two weeks ago I completely lost my 5-1 channel.

It seems the KENS engineers are ahead of the curve for the February 2009 conversion. They are sending a Multiplexed signal which combines all three of their stations.

San Antonio KENS is transmitting 5-1, 41-1, and 41-2 on the same signal.
My AM 21 can bring in a great picture on both 41 channels, but it is completely unable to recognize 5-1.

Channel 5-1 is the CBS affiliate, and the other two are national Hispanic
programming.

I tried four hard reboots, and OTA station rescans, but 5-1 is not available.

A signal strength test on all three channels gives me a 97 for all three.

According to the engineers at the station, this signal multiplexing
is cutting edge technology, and will be used by many more local stations
going forward.

The AVS site has a report that both D and E OTA receivers fail when
more than three channels are multiplexed on one signal.

Has anyone experienced this issue?

I'm dedicated to OTA reception, because of picture quality, and programming
variety.




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