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OTA Channel Guide Issues


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647 replies to this topic

#151 OFFLINE   John4924

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Posted 25 February 2009 - 06:40 PM

I had a similar problem with the Memphis locals OTA. When the "big switch" was supposed to happen I got home and noticed that all of the OTA channels had an "off the air" banner attached. I did the OTA antenna resetup and now I have nothing for any of the OTA channels....

Any suggestions?

Kevin


Don't know exactly what your issues are, but see sore_bluto post #144 above. If you can articulate exactly what your issue is, maybe we can help. We had an issue here in New Orleans that took 2 months to get fixed.

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#152 OFFLINE   vikingguy

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Posted 26 February 2009 - 12:49 AM

I am not sure which thread this would go.

Zip code 55720 duluth superior locals.

On my hr10-250 the only way to get channel 10.1 and 10.2 local abc and sub chanenel to work is to scan for new channels. Re doing the OTA set up does not work. The issue is now both stations have no guide data. This station changed its frequency from a temporary one to 10.

#153 OFFLINE   kfcrosby

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Posted 26 February 2009 - 08:24 AM

Switched the zip code to 38101 (was using 38135), and re-ran the OTA setup. I now have locals.

Kevin Crosby
Memphis, TN
DirecTV subscriber since 1996


#154 OFFLINE   Herdfan

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Posted 26 February 2009 - 01:05 PM

Since it was brought up in another thread about who to contact, I though I would started a dedicated thread for posting OTA Channel Guide Issues.

Please keep this thread dedicated to posting only issues without commentary.:)

I will start:

Call Sign: WOWK
Location: Charleston, WV
Channel: 13-2
Issue: Channel missing from HR20 guide.


Well, I don't know if this thread had anything to do with it, but 13-2 appeared in my guide. I noticed it yesterday.

:)

#155 OFFLINE   jamieh1

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Posted 03 March 2009 - 04:10 PM

WEPX-DT Greenville NC

38.1 ION
38.2 QUBO
38.3 ION LIFE
38.4 WORSHIP

Are still missing from the directv guide.

#156 OFFLINE   joshjr

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Posted 04 March 2009 - 02:03 AM

WEPX-DT Greenville NC

38.1 ION
38.2 QUBO
38.3 ION LIFE
38.4 WORSHIP

Are still missing from the directv guide.


Call Tribune. I called them today and the guy said he would confirm all the needed station information and get it fixed today but that it would take D* a few days to get it all updated on their end. Mine is supposed to be fixed inside a week. In the mean time I found another zip code with 14-1 in it and added them so I can tune to that channel still.

#157 OFFLINE   thelucky1

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Posted 05 March 2009 - 11:47 AM

all of the Lubbock, TX channels are now fixed.

#158 OFFLINE   johntewart

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Posted 05 March 2009 - 05:15 PM

Call Sign: KQCA
Location: Sacramento, CA
Channel: 58-2
Issue: Channel missing from HR20 guide.

AKA "This TV Sacramento," launched on Monday, March 2, 2009 at 5 a.m. on Channel 58.2. Is it reasonable to expect Directv to add this channel to the guide?

#159 OFFLINE   jamieh1

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Posted 06 March 2009 - 11:18 AM

Call Tribune. I called them today and the guy said he would confirm all the needed station information and get it fixed today but that it would take D* a few days to get it all updated on their end. Mine is supposed to be fixed inside a week. In the mean time I found another zip code with 14-1 in it and added them so I can tune to that channel still.


What # did you call?

#160 OFFLINE   gilviv

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Posted 07 March 2009 - 02:06 PM

Channel 6-3 "Universal Sports" missing from MIAMI/FT. Laud. market, I see it on my OTA input but it does not appear in the "Guide" even after a channel reset.:confused:

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#161 OFFLINE   machavez00

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Posted 07 March 2009 - 02:41 PM

What # did you call?

you can also send an e-mail to Zap2it

Send general comments to feedback@zap2it.com. Please keep e-mails short, concise, and to the point; and make the "Subject:" lines relevant. We will try to answer e-mails in a timely manner, but at times we get overwhelmed and may take longer to respond. Feedback is not handled over the weekends.

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#162 OFFLINE   jamieh1

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Posted 07 March 2009 - 04:14 PM

I have like 4 times.

#163 OFFLINE   HDbruce

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Posted 08 March 2009 - 08:25 AM

How do you find an alternate zip code with a specific channel in it as a workaround. Database?

#164 OFFLINE   Bob Coxner

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Posted 09 March 2009 - 07:57 AM

How do you find an alternate zip code with a specific channel in it as a workaround. Database?


Google is your friend. If you need channel 10.2, for example, search on [tv channel "10.2"] (do use quote marks for the 10.2 bit) Once you have a city, search on [cityname zipcode]

Here's one website with a ton of subchannels and might have the one you need. http://ekimmell2.tri...com/list10.html
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#165 OFFLINE   mrjim

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Posted 09 March 2009 - 08:03 AM

HR20-700
Milwaukee, WI
Channel 58-2 does not tune in (should be same as channel 41). The other sub channnels 58-1 and 58-3 are OK.
Guide does not show channel 49-1.
These channel work fine on my two H-20's.

Directv customer June 2014-on Dish customer since April 2012-June 2014, DirecTV customer before that - 1/1/1998 to Dec 2011, before merger with DirecTV-USSB 1994-1998. Equipment one Genie, 3 mini Genies, One HD DVR.


#166 OFFLINE   machavez00

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Posted 09 March 2009 - 12:39 PM

I have like 4 times.


I have regarding KAZT going digital. Zap2it made the update within 24 hours. I sent an e-mail today. We'll see how long it takes them to add 38.1-4

#167 OFFLINE   newsposter

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Posted 12 March 2009 - 04:17 PM

Location: Philly
Call Sign: WCAU
Channel: 10-1 on hr10 250
Issue: 10-1 is now channel 35 and the guide data shows the 10-1 programs. However upon rescan a second 10-1 is on the guide and just says regular schedule but does have the true 10-1 station.
57 inch Hitachi 57F710S
Tivo Premiere
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HR10-250 63 hrs w/DB8 antenna (parts :))
1/2 full Sony T60 (historical value)

#168 OFFLINE   OlderNDirt

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Posted 14 March 2009 - 08:28 AM

Call Sign: KLKN
Location: Lincoln, NE
Channel: 8-2
Issue: Channel in guide, shows signal strength of 95%-100%, but says "searching for signal" on two HR20-700 DirecTv boxes (8-1 comes in fine). Comes in fine if sat box bypassed.

#169 OFFLINE   johntewart

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Posted 14 March 2009 - 02:28 PM

KQCA 58-2 has been added to the guide

#170 OFFLINE   weaver6

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Posted 14 March 2009 - 03:57 PM

Call Sign: WJLA
Location: Washington, DC
Channels: 7-2, 7-3
Issue: Cannot receive these subchannels.

I lost reception of 7-1, 7-2, and 7-3 last week. Rerunning antenna setup restored 7-1, but 7-2 and 7-3 still do not come in.
AU9 5 LNB Dish
HR21-100 with AM-21 to Sharp LC-60E79U using HDMI, optical to Harmon/Kardon AVR-247, 2 TB external hard drive
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#171 OFFLINE   bwclark

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Posted 14 March 2009 - 04:07 PM

Area Code: 95501 Eureka, CA

Locals OTA:
KVIQ-DT - 17-1
KBVU-DT- 28-1
KEMY-DT- 28-2

All are received via outside antenna on a LCD digital tuner set.

DirecTV:
KVIQ-DT - 6-1 no signal (this is in guide)
KBVUDT - 29-1 no signal(in guide)
KBVUDT2 - 29-2 no signal(in guide)

any way to get the correct guide(as per OTA reception) so I can receive these stations?

emailed:

DirecTV;
Home office of company that owns these stations;
Tribune guide;
DBStalk forum;
DTV forum.

Maybe it will just fix itself... :D


------------------

Update:
6-1 is now correct with 17-1..........however no sound? My antenna direct to TV has 17-1 and sound is present.
28-1 also is showing...no issues.
No 28-2 although it does show up in the stations listed in the antenna setup? Made adjustment to Custom favorites and shows in guide.

I have sent info to Tribune.

Edited by bwclark, 15 March 2009 - 10:56 AM.


#172 OFFLINE   Marzo

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Posted 15 March 2009 - 02:14 PM

HR22-100 (AIM-21) and HR20
Minneapolis/St. Paul
55311
KARE 11-1 and 11-2
Lost KARE 11-1 and 11-2 (771 message). Reset found 11-1 but 11-2 hasn't returned. Signal strength shows 100% for both channels.

Edited by Marzo, 15 March 2009 - 02:41 PM.


#173 OFFLINE   Annihilator31

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Posted 24 March 2009 - 03:30 PM

I have an HR20-700 and a HR21-700 in my house. Now, the OTA tuner on the HR20 seems to be limited in it's reception capability compared to hooking my antenna directly to my TV. For example, when my the Antenna is connected to my Sony TV, I can get ch's 8-1,8-2,8-3. But when I run the antenna through my HR20 DVR it only allows me 8-1 and 8-2, and reception on 8-2 says searching for signal. Is there a way to manually put 8-3 in or get Directv to ad it? Signal strength from both the TV and the DVR is 98. What we really need is for these to have a channel scan, why did they not feature this? Now, I was planning on ordering an AM21 for my HR21, but I wanted to know if I will have the same problems. Was the Tuner in the AM21 any better than the one insides the HR20? Any chance they will come out with an AM22?
HR20-700 on a Sony XBR Tv
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#174 OFFLINE   jwd45244

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Posted 24 March 2009 - 03:49 PM

I...What we really need is for these to have a channel scan, why did they not feature this? ...AM22?


The4 HR DVRs do not feature a channel scan. Why? who knows? It is just the way it is. The OTA in my HR20s are not nearly as good as the ones in my TVs. The OTA in the AM21 is outstanding (at least in my DMA).
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CM4002IFD Diplexer ----> STS-4 splitter ----> HR20-700 - Vizio VO32L, HR20-700 - SDTV, HR21-200 (w/ AM21) - Vizio VX42L, HR21-200 - SDTV; CM4001IFD as splitting diplexer on all legs; All networked

#175 OFFLINE   newsposter

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Posted 24 March 2009 - 06:18 PM

Location: Philly
Call Sign: WCAU
Channel: 10-1 on hr10 250
Issue: 10-1 is now channel 35 and the guide data shows the 10-1 programs. However upon rescan a second 10-1 is on the guide and just says regular schedule but does have the true 10-1 station.


this has been fixed as of 3/21
57 inch Hitachi 57F710S
Tivo Premiere
Panasonic E80 Dvd recorder
HR10-250 63 hrs w/DB8 antenna (parts :))
1/2 full Sony T60 (historical value)




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