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MPEG2 -> MPEG4 Transition Discussion: ESPN HD


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121 replies to this topic

#101 OFFLINE   bonscott

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Posted 03 August 2008 - 01:01 PM

Oh, I don't know. If the install seemed okay and then they launch a new satellite and it is not, that seems to me out of control of the customer and should be at worst a discounted visit.

Many of us had to tweak our dishes and we had excellent signal on the older satellites.

My point being that conditions have changed and the change was not under control of the customer. Nor was necessarily within the customer's knowledge.

DirecTV should be happily adjusting dishes for the new satellite. It is in their interest that it works. They were handing out free DVRs to get people to migrate to MPEG4. Why not free service adjustments when needed?


I agree with you. Last Wednesday night I was watching 206 no problem. Thursday morning i turn it on no picture. Tech just adjusted the dish now everything looks great. DirecTV should not charge for issues they create. Also what about the people that dont visit online websights such as this they probably didnt have a clue as to what happened. There was no mention of sattelite 99c on the DirecTV websight.

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#102 OFFLINE   Uglydude

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Posted 03 August 2008 - 06:28 PM

Thanks to all of you for sharing. I was having the same problems with the MPEG 4's. Checked signal strength (weak), got my realignment scheduled for later this week.

#103 OFFLINE   tonyd79

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Posted 03 August 2008 - 07:03 PM

Well, watching my first baseball on ESPN HD MPEG4. And ESPN is still ESPN. PQ is better, comparing it to 73 (and slightly better than my Comcast version) but still is raggedy.
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#104 OFFLINE   paco1986

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Posted 03 August 2008 - 09:58 PM

Well, watching my first baseball on ESPN HD MPEG4. And ESPN is still ESPN. PQ is better, comparing it to 73 (and slightly better than my Comcast version) but still is raggedy.


I have to agree with you, the baseball PQ wasn't that great. NASCAR & X games have looked very good though. Don't know what the problem is with baseball on ESPN.

I hope the PQ for the NFL on ESPN looks as good as NASCAR, X games.

#105 OFFLINE   davahad

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Posted 03 August 2008 - 11:33 PM

Wow, someone's vindictive. I feel sorry for the CSR's you talked to.

Same with you. People have got to stop thinking that things are going to be handed to them. The protection plan and the charge for the service call are there for a reason.


Thank you.


Thanks for that helpful feedback. Are you a CSR at DTV?

If the dish was never aligned properly in the first place then why should I be expected to pay $79.95 for them to come back out and fix their problem? Had 99 been on from the day of the first install then it would have been obvious that the alignment was not done properly. The fact is, it was aligned good enough to get all of the channels when it was installed, however, it was not aligned for 99 which became obvious after the channels were moved.

DTV should have apoligized for the mistake up front and taken care of the problem without me having to call Customer Retention. I'm guessing that DTV says no up front because there are many customers that don't know any better and just agree to pay.
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#106 OFFLINE   davahad

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Posted 03 August 2008 - 11:46 PM

Installs are covered by a 90 day warranty, so any service call scheduled within 90 days of an install are free. If it was a bad install from the very beginning then assuming you didn't wait 90 days to call D* and mention it, the service call would be free. People who have bad installs and don't immediately alert D* to have them send out a tech to correct it and who wait 90 days to first mention it deserve the $79.95 charge.


This is exactly what the CSR said which makes absolutely no sense at all for this situation. How could I know and how could the installer align to 99 when there was no 99 at the time of the install 6 months ago? 99 didn't work for 3 months and then stopped working....it never worked from the first day it was turned on.

Obviously the installer aligned it marginally as it rec'd all channels until 99 came online.
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#107 OFFLINE   hdthebest

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Posted 04 August 2008 - 10:44 AM

Last night I checked the signal for the 99c and they are all in the mid 80's is that good or should I call for a realignment.

#108 OFFLINE   Jeremy W

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Posted 04 August 2008 - 05:00 PM

Last night I checked the signal for the 99c and they are all in the mid 80's is that good or should I call for a realignment.

It's good enough that I wouldn't waste my time with having someone come out.

#109 OFFLINE   fvmojoman

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Posted 04 August 2008 - 06:08 PM

I have to agree with you, the baseball PQ wasn't that great. NASCAR & X games have looked very good though. Don't know what the problem is with baseball on ESPN.

I hope the PQ for the NFL on ESPN looks as good as NASCAR, X games.


I've gotta admit, ESPN still does not look that good in comparison to TBS Baseball, RSN baseball, etc. Very frustrating that the "worldwide leader" looks so bad.

#110 OFFLINE   fvmojoman

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Posted 04 August 2008 - 08:55 PM

I've gotta admit, ESPN still does not look that good in comparison to TBS Baseball, RSN baseball, etc. Very frustrating that the "worldwide leader" looks so bad.


Allthough, when the Cleveland game broadcast was televised due to the Houston/
Chicago game being in a rain delay, the PQ was pretty good. Weird..

#111 OFFLINE   paco1986

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Posted 04 August 2008 - 10:45 PM

Allthough, when the Cleveland game broadcast was televised due to the Houston/
Chicago game being in a rain delay, the PQ was pretty good. Weird..


You're right, the HOU-CHI game did look very good! Sunday night's PQ was bad. But much, much better tonight.:)

#112 OFFLINE   hdthebest

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Posted 05 August 2008 - 01:25 PM

You're right, the HOU-CHI game did look very good! Sunday night's PQ was bad. But much, much better tonight.:)


Do you watch ESPNHD on 720p or 1080i

#113 OFFLINE   paco1986

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Posted 05 August 2008 - 02:39 PM

Do you watch ESPNHD on 720p or 1080i


720p

#114 OFFLINE   samberger

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Posted 05 August 2008 - 05:31 PM

I had to call for realignment as well. Luckily, they'll be out in 2 days.

But I'm curious. How did those who are receiving the 99c channels get it aligned correctly in the first place, when there was no signal for the installer to see?

#115 OFFLINE   Jeremy W

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Posted 06 August 2008 - 01:48 AM

How did those who are receiving the 99c channels get it aligned correctly in the first place, when there was no signal for the installer to see?

If the installer does everything correctly, the alignment procedure is designed to get a good signal on 99 and 103 even when they're not available. Because when the AT9 first came out, they weren't.

#116 OFFLINE   ffnole

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Posted 06 August 2008 - 04:05 AM

I have an older 5 LNB dish but do not show a 99c signal strength at all. The only signal strength that shows up is 99a and 99b. Do I need an updated dish to receive MPEG 4? In other words....I have no 99c option on the screen. Thanks

#117 OFFLINE   Michael D'Angelo

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Posted 06 August 2008 - 04:18 AM

I have an older 5 LNB dish but do not show a 99c signal strength at all. The only signal strength that shows up is 99a and 99b. Do I need an updated dish to receive MPEG 4? In other words....I have no 99c option on the screen. Thanks


No, you have an H20 or H21 or H23, correct?

The H2x's software has SAT's (a) and (B) instead of © and (s) for SAT's 99 and 103.

99(a) = 99©
99(B) = 99(s)
103(a) = 103(s)
103(B) = 103©

#118 OFFLINE   ffnole

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Posted 06 August 2008 - 05:39 AM

that answers my question.

#119 OFFLINE   donkeylips

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Posted 06 August 2008 - 06:04 AM

I've gotta admit, ESPN still does not look that good in comparison to TBS Baseball, RSN baseball, etc. Very frustrating that the "worldwide leader" looks so bad.


The worldwide sports leader is the worldwide loser when it comes to their HD. Worst provider of HD sports out there, hands down, no competition, IMO.

The MPEG-4 does look better than the MPEG-2 version to my eyes though. Anything outside of the studios is still a pile of HD crap 9 out of 10 times though. Every once in a while ESPN will throw a bone the sports fans way and show some nice looking HD, it is getting more rare by the day though.

Does anyone remember how awesome ESPNHD looked in their infancy? Jawdropping HD it was at one time. That was years ago though, a real shame indeed :(

#120 OFFLINE   sp44

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Posted 06 August 2008 - 07:44 AM

Does anyone remember how awesome ESPNHD looked in their infancy? Jawdropping HD it was at one time. That was years ago though, a real shame indeed :(


Yeah because we were going from ESPN in SD!
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#121 OFFLINE   murry27409

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Posted 06 August 2008 - 11:17 AM

You're right, the HOU-CHI game did look very good! Sunday night's PQ was bad. But much, much better tonight.:)


I tuned in at one point and noticed that the yankee game was on espn (rain delay), and it was the YES feed. Maybe they were using the HOU-CHI feed, which would explain the PQ diff.

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#122 OFFLINE   paco1986

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Posted 06 August 2008 - 01:46 PM

I tuned in at one point and noticed that the yankee game was on espn (rain delay), and it was the YES feed. Maybe they were using the HOU-CHI feed, which would explain the PQ diff.


You may be right. They have a game tonight (Yankees-Rangers), and on ESPN2 they have soccer (Barcelona-NY Red Bulls). Both in HD. So we can again compare/contrast the PQ on both channels. PQ for soccer on ESPN/ESPN2 in the past (before the MPEG4 transition) hasn't been good either. We'll see how it looks tonight.




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