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HD Locals: Raleigh-Durham, NC
Posted 29 October 2012 - 05:42 PM
Posted 29 October 2012 - 06:13 PM
Posted 29 October 2012 - 06:14 PM
Posted 29 October 2012 - 06:20 PM
Posted 29 October 2012 - 06:27 PM
Program Alert: DirecTV's HD signal is out in several parts of the viewing area. WRAL-TV is working with DirecTV to fix the problem.
Posted 29 October 2012 - 06:30 PM
Posted 29 October 2012 - 06:32 PM
Posted 29 October 2012 - 07:01 PM
Important Alert: Due to a fiber outage customers in the markets listed below are experiencing HD channel signal issues. While we work on restoring the signals as quick as possible, please know you may still watch the SD channels in your market.
Markets include Albany NY, Atlanta GA, Baltimore MD, Bangor ME, Beaumont TX, Boston MA, Charleston SC, Charlotte NC, Florence - Myrtle Beach SC, Fort Myers FL, Gainesville FL, Greensboro NC, Greenville NC, Harrisburg PA, Hartford CT, Hattiesburg MS, Jackson MS, Jacksonville FL, Lake Charles LA, Miami FL, New York NY, Norfolk VA, Orlando FL, Philadelphia PA, Portland ME, Providence RI, Raleigh NC, Richmond VA, Savannah GA, Springfield MA, Tampa FL, West Palm Beach FL, and Wilkes Barre PA.
For continued information stay tuned to our Hurricane Sandy Channel numbers 325 and 349.
Thank you and stay safe.
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Posted 03 June 2013 - 08:26 PM
Seems its losing Dolby digital sound every fee seconds for some reason...whole picture stutter slightly when the audio stutter happens... Tried multiple boxes all the same too...
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Posted 21 March 2014 - 10:44 PM
been noticing a lot of video artifact issues on WNCN NBC17 HD since the beginnning of March, not seeing them when recording OTA using my AM21 tuner.
Posted 22 March 2014 - 06:41 AM
You're not the only one, webhype. I had an email exchange with the chief engineer of WNCN this week. He opened a ticket with DirecTV on Wednesday to troubleshoot the problem, but I'm still seeing it this morning. Hopefully, it will be resolved soon.
- webhype likes this
Posted 23 March 2014 - 09:53 PM
after blowing through a bunch of Tonight Show with Jimmy Fallon episodes I on had on the DVR, issue first started appearing on 3/6/14.
Posted 24 March 2014 - 01:24 PM
Dave at DirecTV called me this morning to report they have not been able to see this issue with WNCN. He said they had put us up on the big screen and have not detected any artifacts at all. I told him Matt had shown me this forum and you guys nailed march 6th as the day it started. I asked if DirecTV had downloaded any software updates, and he said they (the monitoring folks) were not told of any updates until they began seeing issues, so that is a definate possibility. Of course, they are looking at the raw signal and not from a consumer DVR.
Could you guys take a look in your menus to see if an update may have reset your settings? Just look for something that makes no sense, like a reduction in bitrate or storage settings. I'm not sure what to tell you to look for, but it sounds like something throttled down your bitrate to increase storage space or something wierd like that. It may be related to a few particular models, but it really sounds like some setting got changed to affect the video quality.
I urged them to keep the ticket open and keep monitoring, so they are looking at it.
Also, is it only during NBC shows, or all the time?
Posted 24 March 2014 - 01:36 PM
Hi Russell. The problem is on both local programming and national. Seems to be more visible in darker images. There are no bitrate settings in DirecTV's receivers, Basically, it just records the stream it is sent.
Hope that helps...
Posted 24 March 2014 - 04:47 PM
Looks like DirecTV found the problem. 6pm news looks great and NBC Nightly News looks great as well. Keeping my fingers crossed that it stays that way.
- webhype likes this
Posted 24 March 2014 - 10:22 PM
I agree the issues appear to be resolved, the NBC Nightly News and the Tonight Show from today look fine. Played an older version of the Late Night with Seth Meyers, along with a Grimm from 3/7 and sure enough the artifacts were there.
Thanks for getting this cleared up (pun intended)
Posted 04 April 2014 - 07:12 PM
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