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Question on confirmation email
Posted 16 September 2008 - 09:13 PM
I received my confirmation email shortly after and here is what it said:
Selected Programming: AMERICA'S TOP 100
DISH HOME PROTECTION PLAN
ST LOUIS MO LOCALS
Equipment: 110/119 ORBIT
DISH 322 STANDARD DUAL TUNER RECEIVER
Promotion: DIGITAL HOME ADVANTAGE
DIGITAL HOME ADVANTAGE (DIRECT)
Nothing about a 722. Is the 722 included in the "D1000+ kit", or will the installer show up without the proper equipment. I assume a call to customer service is in order, but I thought I'd check here first. Thanks in advance.
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Posted 17 September 2008 - 07:16 AM
Posted 17 September 2008 - 12:56 PM
Posted 17 September 2008 - 05:58 PM
That should say "110/119/118.7/129 ORBIT" if you're getting a 1000+ dish, and obviously your 722 should be on there.
I would call right now and get it straightened out. Your installer will thank you, and you won't need to reschedule.
Posted 17 September 2008 - 10:41 PM
Posted 18 September 2008 - 07:34 AM
I don't want to scare you, but the installers are usually independent, even if they say they work for dish. They have been known to have many varied excuses for not doing what the buyer thought they were gonna do.
Just hang in there, and don't let someone screw you. Insist on getting what you ordered and want to have. Make them come back a lot of times without you paying a penny more for the install.
922, 722, 501.