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Guest Message by DevFuse

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HD Locals: Syracuse, NY


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69 replies to this topic

#26 OFFLINE   babzog

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Posted 04 November 2008 - 03:55 PM

God.... I was trying to watch Terminator and Prison Break last night.... holy cow, the breakups and stutters and dropouts are just awful! What is going on here?

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#27 OFFLINE   billgrayny

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Posted 06 November 2008 - 06:43 PM

God.... I was trying to watch Terminator and Prison Break last night.... holy cow, the breakups and stutters and dropouts are just awful! What is going on here?


Yes, it is bad. And I just got the phone call that since I now had HD locals I would be loosing my waivered DNS Fox from NYC. (I live in a black hole for OTA so I do have waivers for several of the networks from NYC.) But that will be ending soon and it is not good since FOX Chan 68 from the satellite is definitely not ready for prime time.

I don't know what else we can do. Nothing seems to be happening as a result of our postings here.

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#28 OFFLINE   babzog

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Posted 20 November 2008 - 09:00 PM

I emailed the station and they blamed DirecTV. I emailed DirecTV and they blamed my receiver.

Noone wants to acknowlege the problem.

So I emailed both of 'em pleading for sanity and a resolution (I described how sponsors must not be happy not receiving the exposure for which they're paying, etc). DirecTV was the only respondent... blaming my receiver.

Sigh.

What does it take to get an issue fixed?

#29 OFFLINE   billgrayny

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Posted 21 November 2008 - 06:04 PM

I emailed the station and they blamed DirecTV. I emailed DirecTV and they blamed my receiver.

Noone wants to acknowlege the problem.

So I emailed both of 'em pleading for sanity and a resolution (I described how sponsors must not be happy not receiving the exposure for which they're paying, etc). DirecTV was the only respondent... blaming my receiver.

Sigh.

What does it take to get an issue fixed?


Yes - this is really BAD. How can DTV be so silly as to suggest it is the receiver when it is only a single channel out of the multitude we receive that has the problem??

And I suspect the station may be correct that it is DTV. I can't receive WSYT OTA but earlier posts here lead me to believe that the OTA signal is not messed up like the satellite signal is.

The moderators put this thread out here, but I wonder if anyone from DTV looks at this - seems not likely. I will be screaming bloody murder when DTV switches off my DNS FOX. Retention will definitely hear from me then!

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#30 OFFLINE   GreenDice

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Posted 21 November 2008 - 08:16 PM

The moderators put this thread out here, but I wonder if anyone from DTV looks at this - seems not likely.


I now think these threads are just for the purpose of us ranting and stress release.

#31 OFFLINE   billgrayny

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Posted 27 November 2008 - 08:05 AM

The channel 68 disease seems to be spreading. Last night, in addition to WSYT stinking as usual, both WTVH and WSTM were exhibiting video freezes and audio drop outs.

Anybody else see this?

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#32 OFFLINE   GreenDice

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Posted 29 November 2008 - 08:04 AM

I don't recall seeing that but I have not watching TV the last few days. Weather related?

#33 OFFLINE   KnordRW

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Posted 29 November 2008 - 10:31 AM

I don't recall seeing that but I have not watching TV the last few days. Weather related?


On Thursday I tried watching Survivor. It froze up about 2 minutes in and didn't recover, so I switched over to ota and it came right on. So yeah, looking like D* is having issues with their uplink in Syracuse. I don't think it's limited to HD either, because I was at my in-laws for dinner and we were watching the Titans-Lions game, they do not have HD so it was on the SD channel, and the picture dropped out several times for several minutes during the game.

#34 OFFLINE   inflames72

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Posted 29 November 2008 - 10:42 AM

phew, i thought it was just me having these horrid problem with fox. like most said, it is impossible to watch sarah connor and house (my favorite show) and with the upcoming skins/giants game, im afraid it's not gonna get any better.

#35 OFFLINE   sulfuric

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Posted 01 December 2008 - 11:09 PM

Not only is Fox still not fixed, but NBC was out for the last 10 minutes of Chuck and first 10 minutes of Heroes. Just perfect. I have called twice on this already, but its looking like they just don't care.

#36 OFFLINE   babzog

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Posted 17 January 2009 - 01:12 AM

Fox is still not fixed... trying to watch 24 was horrible. My god... what are these folks not doing that's causing this problem? You'd think it would be fixable...

#37 OFFLINE   billgrayny

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Posted 17 January 2009 - 08:44 AM

Fox is still not fixed... trying to watch 24 was horrible. My god... what are these folks not doing that's causing this problem? You'd think it would be fixable...


Yes, I have to agree. Chan 68 FOX continues to be terrible with audio stutters and drops and video freezes. I too had extreme difficulty watching 24 last Sunday and Monday.

I was out of town for a long time over the holidays and noticed no activity on this thread, so I got my hopes up that the FOX 68 issues were solved. But much to my dismay when I returned home I discovered it was as bad as ever.

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#38 OFFLINE   pjsauter

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Posted 18 January 2009 - 06:42 AM

I've been able to watch the past few NFL games on 68 without too much trouble, but the evening programming has been unwatchable. I've pretty much given up any hope of watching (much as I've given up on contacting Customer Support; I've tried a few times, just to see if they were even aware of the problem. No answer to that, but I should try resetting the receiver). The people I know who get it OTA haven't seen any problems. Unfortunately, I have a big hill in the way, and would need about a 100 foot tower on my roof to get it OTA.

#39 OFFLINE   bman542

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Posted 20 January 2009 - 12:09 PM

Fox 68 has been bad since the roll out of HD locals. I've had to resort to using a TivoHD and OTA to record Fox68. :mad:

Bill

#40 OFFLINE   KnordRW

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Posted 21 January 2009 - 11:39 AM

I don't know if this was just a fluke, or a sign that they have fixed the issue, but Fringe last night was absolutely perfect, not a single audio dropout or hesitation. I was shocked because I hadn't watched anything on Fox since December and it was absolutely horrible back then.

#41 OFFLINE   billgrayny

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Posted 22 January 2009 - 08:00 PM

Maybe it is getting fixed. 24 on the 19th was much better. It still had short video freezes but no audio stutters.

That is the only programming I watched on 68 so far this week.

Keeping my fingers crossed...

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#42 OFFLINE   pjsauter

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Posted 26 January 2009 - 09:41 AM

Everything I watched on 68 last night looked and sounded fine! I'm cautiously optimistic that it's all set now.

#43 OFFLINE   billgrayny

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Posted 27 January 2009 - 06:48 AM

24 yesterday (1/26) on 68 had a few video freezes. I think I heard one audio stutter.

So it is getting better, but still not perfect...

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#44 OFFLINE   babzog

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Posted 14 February 2009 - 12:25 AM

Improved yes, fixed, no. Audio is improved somewhat, but there are still video freezes and the occasional stutter. Still find I have to watch with captioning turned on to catch the dialog.

#45 OFFLINE   babzog

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Posted 20 February 2009 - 04:26 PM

Still no improvement. Sigh. I feel like I'm watching Max Headroom running and gunning instead of Jack Bauer.

#46 OFFLINE   GreenDice

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Posted 23 February 2009 - 01:20 PM

I agree with everyone here. Improved but not fixed.
However, I can tolerate occasional video freezes and drop outs. Audio stutters, on the other hand, can really kill a show for me. Screeching and screaming sounds just give me headaches every time. It reminds me of the guy who ran his fingers over a chalk board in Jaws.:nono2:

#47 OFFLINE   HDTVFreak07

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Posted 11 June 2009 - 05:21 PM

Are you Syracuse people still having problems? It seems quiet since February.

#48 OFFLINE   R0am3r

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Posted 13 June 2009 - 06:17 PM

Are you Syracuse people still having problems? It seems quiet since February.


With the exception of the random D* brrrp issue, the problems have been resolved.

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#49 OFFLINE   billgrayny

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Posted 14 June 2009 - 06:57 AM

Still having audio BRRRPS on most channels and sometimes brief video freezes.

Better than it was last winter, but not perfect...

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#50 OFFLINE   rxskier

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Posted 26 July 2009 - 12:27 PM

For me, FOX 68 either thru D* or 68-1 OTA still have break-ups and audio dropouts. Of course, this only happens on key evening primetime shows. Seinfield episodes after primetime (2200 hrs) are perfect...does anyone really really know whats going on? I have NO other issues with any other channel or D* service. -t




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