Posted 08 April 2010 - 07:17 AM
I found this forum while searching online for answers to our persistent problems with our local HD channels through DirecTV. I was quite surprised to learn how many people are having similar issues to ours.
The worst channel by far is the local Fox HD. This has been going on since we "upgraded" to HD receivers and subscribed to the local HD channels about a year ago. We don't really watch a lot of shows on Fox, but one of our favorites is American Idol. Last year, we noticed a lot of sound drop-outs, brrrrrppps, and pixelly issues, but didn't pursue it once the AI season was over. But when the season started up again in January, the issues were all still there. A couple of times it's gone so far as to have absolutely NO SOUND for an extended period - in one case for two whole segments of the show, then last night, for almost the entire duration of the show.
We've had DirecTV out to check out the system, they make some tweaks to our dish pointing, but it's had absolutely no effect on the problems. They tell us it's an uplink issue, and the problem is with the channel, not DirecTV, or our equipment.
We are fortunately able to test the issue because we have two HD DVR's. We've recorded the same broadcast on both simultaneously, and both recordings will have the exact same brrrrrppppps or drop-outs in exactly the same place in the recording. We've also experimented with recording the national non-hd channel at the same time, and on the West Coast feed, both on the same DVR, and on the 2nd DVR. In either case, the national non-HD feeds do NOT have the same issues as the HD channel.
Our other HD locals also have had some issues - sound drop-outs (I especially recall one episode of Numbers that was entirely without sound); but the Fox channel is the worst.