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Guest Message by DevFuse

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Recent ViP DVR Software Releases a Cumulative Fiasco?


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52 replies to this topic

#41 OFFLINE   SteveRS

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Posted 07 October 2008 - 07:16 PM

IfI was to call Echostar over the last 8 years for the myriad of audio and video problems, it would be a complete waste of my time.
I have had the 6000, 921 and now 622.

I have learned that the techs just cannot seem to find a solution or do not want to find a solution.
Face it, we are a very small minority with high end home theaters. We notice every audio dropout and video anomaly while most people do not.

I have learned to live with the inferior quality of Dish Network.
However my daughter wonders how I can put up with all the audio and video problems she has witnessed over the years.

It is a lost cause people. Accept it or move on because you will never see a solution from Echostar.

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#42 OFFLINE   TulsaOK

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Posted 07 October 2008 - 08:07 PM

You probably is not aware, but your DVR sending a lot of info EACH week.

Now think for while - ALL DVRs connected to phone and/or Internet sending logs each week.


I probably is aware. When Tech Support wanted Log Data, they sent me a USB drive.
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#43 OFFLINE   P Smith

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Posted 07 October 2008 - 08:34 PM

Perhaps you missed - each week each DVR/IRD sending logs if it connected to phone line ot Internet.
Regardless of your mood or wishes !

PS. Will be interesting to know how you force DVR to write those logs to USB drive. I suggest you used same menu what everyone could see.

#44 OFFLINE   James Long

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Posted 07 October 2008 - 08:42 PM

Perhaps you missed - each week each DVR/IRD sending logs if it connected to phone line ot Internet.
Regardless of your mood or wishes !

The most salient point being that DISH requests those logs via phone line or Internet. They are not sent to DISH unsolicited.

PS. Will be interesting to know how you force DVR to write those logs to USB drive. I suggest you used same menu what everyone could see.

Obviously DISH hasn't asked you for logs via USB or you would know. (When I did it I just plug in the thumb drive and it took care of itself.)

#45 OFFLINE   P Smith

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Posted 07 October 2008 - 09:18 PM

And you didn't had a courage and didn't read the drive before and after ?


"The most salient point being that DISH requests those logs via phone line or Internet." - nope, the your DVR is sending logs unsolicited each week. No requests from Dish. Nada. Nicht.

#46 OFFLINE   TulsaOK

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Posted 07 October 2008 - 09:33 PM

Perhaps you missed - each week each DVR/IRD sending logs if it connected to phone line ot Internet.
Regardless of your mood or wishes !

PS. Will be interesting to know how you force DVR to write those logs to USB drive. I suggest you used same menu what everyone could see.


I suggest you don't know what you're talking about, broken English not withstanding. I plugged in the USB drive and the system reset then wrote to the USB drive then reset again. I mailed the USB drive back to Dish.
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#47 OFFLINE   James Long

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Posted 07 October 2008 - 09:37 PM

And you didn't had a courage and didn't read the drive before and after ?

I'm not a hacker ...

"The most salient point being that DISH requests those logs via phone line or Internet." - nope, the your DVR is sending logs unsolicited each week. No requests from Dish. Nada. Nicht.

Who told the receiver to send the logs each (alleged) week? That's the solicitation. DISH has set what gets sent and when. The regular status/log transfers are not user generated spam of DISH Network's servers.

#48 OFFLINE   P Smith

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Posted 07 October 2008 - 10:47 PM

Nobody told them - it's hardcoded in FW. Once for while. I wouldn't call it solicitation.

#49 OFFLINE   James Long

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Posted 07 October 2008 - 10:53 PM

DISH doesn't know that they designed and coded their own receivers to report in and what they report?
Yeah, right. :rolleyes:

#50 OFFLINE   Ron Barry

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Posted 08 October 2008 - 12:28 AM

Moderation warning

Ok.. We have wondered off topic here and I think the point of Dish Logs has been covered sufficiently.

Given the location of this thread, its topic, and the no bash rule of this forum we are keeping a close watch on this thread so if you want to participate please do so in a constructive manner and remember you are in a No Bash zone.

Thanks...
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#51 OFFLINE   phrelin

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Posted 08 October 2008 - 12:45 AM

Sorry that this seems to have gotten focused on the logs.

I'm posting this in the three threads related to the audio problem. I have been hearing some slight audio dropout in channels other than ABC and Fox locals. Nothing real obvious, but it was there. Tonight on NCIS (recorded from the San Francisco local CBS local KPIX 5) there was a significant dropout during the previews for next week which I could "skip" back on and have dropout again but in different spots.

Sigh.... Yes, I reported it to Echostar Engineering.

#52 OFFLINE   moman19

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Posted 08 October 2008 - 07:56 AM

Sorry that this seems to have gotten focused on the logs.

I'm posting this in the three threads related to the audio problem. I have been hearing some slight audio dropout in channels other than ABC and Fox locals. Nothing real obvious, but it was there. Tonight on NCIS (recorded from the San Francisco local CBS local KPIX 5) there was a significant dropout during the previews for next week which I could "skip" back on and have dropout again but in different spots.

Sigh.... Yes, I reported it to Echostar Engineering.


Ditto. I am suddenly noticing dropouts on the local CBS affiliate. This is news because in the past, such drops were only obvious on Fox and ABC in my home.

Could they be possibly swapping things around to see if anything changes????
All I want is a Perfect DVR!

#53 OFFLINE   Ron Barry

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Posted 08 October 2008 - 08:19 AM

Given the recent off topic posting and the fact that this one seems to be getting similar posts to the Audio thread causing some fracturing, I am going to close this thread. Please continue to post your Audio issues in the audio sticky thread.
<strong class='bbc'>New Member of the 9K club & 922/612 User<br /></strong><span style='font-size: 8px;'>"A release is not a release until it is released." - Me. <br />"To the true believer, no proof is necessary. To the non believer, no proof is sufficient." - Peter James (Derived from a Stewert Chase Quote)</span>




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