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Guest Message by DevFuse

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Short-Term Package Upgrades


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4 replies to this topic

#1 OFFLINE   nostalgiaguru

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Posted 09 October 2008 - 06:58 AM

I have Americas 200, but I understand that by going to the 250, I could pick up Versus, and watch the Harvard football game Saturday, on which I have a friend who plays.

It's easy enough to upgrade online, but are there any penalties imposed if I upgrade to 250 for just one day, and then downgrade back to 200? I also have the Silver HD package, will the upgrade/downgrade mess that up at all?

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#2 OFFLINE   harsh

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Posted 09 October 2008 - 07:23 AM

There may be a $5 downgrade fee as well as having to call in to downgrade.

#3 OFFLINE   epokopac

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Posted 09 October 2008 - 08:19 AM

[quote name='nostalgiaguru']I have Americas 200, but I understand that by going to the 250, I could pick up Versus, and watch the Harvard football game Saturday, on which I have a friend who plays.

"It's easy enough to upgrade online,"

Please tell me how to "upgrade online (easily)". I always get sent to some screen that says "call an 800 number". :confused:

#4 OFFLINE   nostalgiaguru

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Posted 09 October 2008 - 10:41 AM

[quote name='epokopac'][quote name='nostalgiaguru']I have Americas 200, but I understand that by going to the 250, I could pick up Versus, and watch the Harvard football game Saturday, on which I have a friend who plays.

"It's easy enough to upgrade online,"

Please tell me how to "upgrade online (easily)". I always get sent to some screen that says "call an 800 number". :confused:[/QUOTE]


I log into My Account, click View My Programming, and check the items I want to upgrade (or uncheck to downgrade). I upgraded to 250 this morning after my previous post.

Try starting here: https://customersupp...processLogon.do

#5 OFFLINE   dbrakob

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Posted 09 October 2008 - 11:19 AM

[quote name='epokopac'][quote name='nostalgiaguru']I have Americas 200, but I understand that by going to the 250, I could pick up Versus, and watch the Harvard football game Saturday, on which I have a friend who plays.

"It's easy enough to upgrade online,"

Please tell me how to "upgrade online (easily)". I always get sent to some screen that says "call an 800 number". :confused:[/QUOTE]

My account is the same way. I can't do it online and have to call an 800 number. You actually have 3 options. 1. Call the 800 number 2. Click on chat function on website and chat with a CSR to upgrade or 3. Select a channel on your guide and select ok to upgrade. I have used 2 and 3 without any problems.




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