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Guest Message by DevFuse

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Getting Acquiring Satellite message on 622

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5 replies to this topic

#1 OFFLINE   Guitar1969



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Posted 21 October 2008 - 12:07 PM

Seems like lately my 622 has been losing its signal (Every 2 weeks or so) and goes through the long reacquiring satellite and downloading guide data process. Aside from this process taking about 20-30minutes or so each time and messing up any currently recording shows, it seems to always get stuck at the tail end of downloading guide data(Last block of progress bar) causing me to reboot, which ultimately gets my signal back. What should I be checking on my end before calling Dish.


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#2 OFFLINE   ChuckA


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Posted 21 October 2008 - 12:12 PM

Growing tree limbs and a windy day?
Receivers: ViP622 (dual mode), ViP722k (single mode), 311
Dish 1000
America's "Everything" Pack & HD
TV1: SONY 55" KDF-55WF655; HDMI & Components connections
OTA Antenna in attic
PocketDish AV700E




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Posted 21 October 2008 - 12:33 PM

Look at the system info screen and make sure all your sats are green.

#4 OFFLINE   vampirefish



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Posted 22 October 2008 - 11:40 PM

Couldn't help but leave a post here as I was really having a hard time with this as well.. and... well.. um... it was a Climatis that was growing up (vines) and over part of the dish (I have 2 dishes)!!! I also kind of redirected my 129 dish and got a much stronger signal... I was happy I was able to fix this... but it was the LAST thing I tried... what a dork!! :)

ViP 722K w/ Panasonic Viera TC-P60S30

#5 OFFLINE   Guitar1969



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Posted 24 October 2008 - 12:11 PM

I don't have any obstructions, as my satellite is on top of my roof with a clear view of the birds. But I did go to the info screen, and I got all green on 110 119 and 129, but also a "Details" message that LNB Drift was detected,(129 e-5) which I have no clue what that means other than that it sounds like someone from Dish needs to come out and make some adjustments right. Or is it something I can do easily.

So my next question, is do you think that this is a service call I will have to pay for out of pocket or would it be covered since it is something that shouldn't happen with no fault of mine. Never have had service call so I am not sure how that works.

#6 OFFLINE   puckwithahalo


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Posted 24 October 2008 - 01:38 PM

I was happy I was able to fix this... but it was the LAST thing I tried...

Isn't the fix ALWAYS the last thing you try? :D
The postings on this site are my own and don't represent Dish's positions, strategies, or opinions.


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