To go off topic for a moment, yes, The Denver center is awesome (gush).
And yes, standing is common... You'll see alot of veteran reps with the old 12' phone cables that allow them to literally walk around the the place (on a leash), and therefore most the new reps only get 3' cables
Keep in mind also that the Denver Center is one of the 3 Major centers, and is THE technical call distrib center (When you call 800-531-5000, You call the denver center, and the IVR there determines which center to send you to afterwards).
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Working as a tech for Directv?
Posted 27 October 2008 - 07:56 PM
Posted 28 October 2008 - 08:06 AM
I was wondering if working as a tech for directv was a good job to have? Im asking since it has ran across my mind several times to work for D* but most of what I have read on here is negative. I would like some real insight from current or previous technicians, either in house or sub? Im really interested in the good, the bad, and the ugly?
It is a challenging job that requires multiple skills to do it well. The first being dealing with customers, explaining the installation and setting expectations. Then there is the physical installation for getting a line of sight, mounting the antenna, aligning it and installing the wiring infrastructure. This can be very challenging, depending on the dwelling. You never know what kind of dwelling that you will be working in, some are pretty horrid as are some customers. Lastly, some customers are impossible to please and/or do not understand the services. For example, why an SD channel does not look as good as an HD channel.
Posted 28 October 2008 - 10:28 AM
those were 2 well written posts, thank you IIP and RobertE
There is indeed little more to add. I've been tech, tech sup and sub for a large HSP. Some days good some days terrible. I work for a dealer now. Less hassle and more pay.
IT can be a good job but you'll need to bust your ass for a long time to get anywhere with it.
Posted 22 April 2012 - 11:36 AM
DirecTV Subscriber Since 1998
Xtra ~ NFLST
SL3 LNB ~ Whole Home DVR
Posted 23 April 2012 - 10:06 PM
Just looking for an update... now that we are in 2012 has it got any better ? any worse?
The only thing that has changed in my market is that we are only working four days a week and have management that does not care...as long as they make their numbers i dont think they could care less they are starving out techs and their families. Hell I have been having to burn through vacation hours just to make my check big enough to cover the bills. It was way better a year ago and now things are going to the crapper
Posted 24 April 2012 - 03:39 AM
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Posted 24 April 2012 - 05:35 AM