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"Channels I Get" Issues - Q4 2008 Edition


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41 replies to this topic

#1 OFFLINE   Stuart Sweet

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Posted 30 October 2008 - 10:34 AM

Folks,

Our friends at DIRECTV are going to be putting even more effort into improving "Channels I Get" and so, I'd like to ask you to list any problems you have with channels you don't get listing as channels you do get.

Please list the programming package that you have as well.

This is not a discussion thread. I know there has been a lot of frustration along the way but this is the way we'll make it better. Please keep to issues only.
Opinions expressed by me are my own and do not necessarily reflect
those of DBSTalk.com, DIRECTV, DISH, The Signal Group, or any other company.

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#2 OFFLINE   mshaw2715

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Posted 30 October 2008 - 11:07 AM

573, 574, 578 private network stations listed as I get, but I don't subscribe to them.
794-799 nascar hot pass listed as I get them, but I don't subscribe to that either.
9561-9574 xm for bussiness, I don't get but listed as I do.
9901-9926 listed as I get , but don't get either.
I do recieve
premier with locals
hd access
hd extra pack
setanta sports
en espanol
espn game plan
espn full court
nfl sunday ticket
nhl center ice
nba league pass
mlb extra innings
mlb extra innings superfan
nfl sunday ticket superfan
mls direct kick
directv on demand
ncaa mega march madness

#3 OFFLINE   Hdhead

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Posted 30 October 2008 - 11:33 AM

Maybe they mean "Channels I Can Get" (if I pay for them). All sports subscription channels, PPV, Porn channels show up. They need a new category for "Pay Channels Available".

Edit: I subscribe to Total Choice Plus, HD Extra, all premium movie channels, Sports Package, and Sunday Ticket.

#4 OFFLINE   loveshockey

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Posted 30 October 2008 - 11:48 AM

Our friends at DIRECTV are going to be putting even more effort into improving "Channels I Get"


More effort?
I would think this would be one of the easiest things to do...

#5 OFFLINE   GeorgeLV

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Posted 30 October 2008 - 11:49 AM

Currently sub to Choice + HD Access

Channels I Get is still basically broken and near useless.

These are the regular English language channels that are listed in my guide as if I receive them and I do not. I'm not going to even attempt to list all of the part-time, private networks, XM, GameLounge, etc channels that are wrong.

74 - Universal HD
78 - HDNet Movies
208 - ESPN Classic
230 - DIY
235 - Style
250 - Fox Reality
251 - Oxygen
257 - Chiller
258 - Fox Movie Channel
271 - History International
272 - Logo
274 - Ovation
279 - Discovery Health
285 - Investigation Discovery
286 - Planet Green
287 - Military Channel
295 - PBS Sprout
298 - Boomerang
302 - Nicktoons
307 - WGN
308 - Sleuth
326 - GAC
330 - BETJ
332 - Palladia
337 - VH1 Classic
354 - G4
539 - Showtime Showcase (Showtime 3)
542 - Showtime Extreme
552 - HDNet Movies
613 - CBS College Sports
631 - YES

#6 OFFLINE   billsharpe

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Posted 30 October 2008 - 11:55 AM

I don't subscribe to any premium channels, but my channel guide has most of the Starz channels dimmed out but a couple are not. When I select any of these undimmed channels I get the channel not purchased message.

Obviously the system knows what channels I get, but can't seem to communicate this information to the guide display. I'd think that would be a fairly trivial task, but since DirecTV hasn't improved much in this CIG effort in two years, it either isn't trivial or they haven't put much effort into the task.
Bill

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Living room: Sceptre 32 inch

#7 OFFLINE   Stuart Sweet

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Posted 30 October 2008 - 12:38 PM

Please, let's keep the editorial comments to a minimum. Please report your issues as completely as possible... they know there are problems and we want to be helpful in fixing them.
Opinions expressed by me are my own and do not necessarily reflect
those of DBSTalk.com, DIRECTV, DISH, The Signal Group, or any other company.

#8 OFFLINE   dcowboy7

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Posted 30 October 2008 - 01:26 PM

i have total choice (expired) & these channels show up but i do not get them:

230
235
258
274
285
286
287
295
298
326
330
337
539
542
594 - 599
613
640 - 699
750 - 799
813, 824, 825, 830, 831, 837, 840, 841, 844, 867, 868
9561 - 9574
9901 - 9926

#9 OFFLINE   petergaryr

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Posted 30 October 2008 - 01:36 PM

I have an old grandfathered Total Choice package and the following "channel not purchased" items appear in "Channels I Get":
UHD
HDNM
DIY
STYL
FMC
HINT
LOGO
OVTN
ID
PLGNHD
MILT
SPRT
BOOM
NKTN
GAC
BETJ
PLDAHD
VH1C
FSTV
HITN
HISE
SHO3HD
EXTRHD
HDNM (552)
PTNW
PBTV
BUY6
CLPS
REAL
JUCY
FRSH
SEXX
HUST
CBSCHD

I didn't bother with the sports packages or XM channels.

#10 OFFLINE   Neural762

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Posted 30 October 2008 - 08:13 PM

I have Total Choice Plus, HD Access, HD Extra, HBO, Starz/Encore, and the Outdoor Channel (a la carte)

These give me a 721:

443 HISE
539 SHO3HD
542 EXTRHD
616 MTN
631 YESHD
638 NYa
638-1 NYaHD
652 RSNa
654-1 FSFLHD
751 NBA1
871 XM
874 XM
875 XM
876 XM
9561 - 9574 XM for Business

Most of these list upcoming programming or TBA, but I don't think I would be eligible for that programming if it were on right now. I have no idea what the rules are on the sports programming since I never watch it, so maybe I'm wrong here. Regardless, these channels don't give me a 721, but just a black screen:

444-1 MLSHD
448-1 MLSHD
449-1 MLSHD
702 GMIX
702-1 GMIXHD
703-1 RZCHD
704 NFL
704-1 NFLHD
705 NFL
705-1 NFLHD
706 NFL
706-1 NFLHD
707 NFL
707-1 NFLHD
708 NFL
708-1 NFLHD
709 NFL
709-1 NFLHD
710 NFL
710-1 NFLHD
711 NFL
711-1 NFLHD
712 NFL
712-1 NFLHD
713 NFL
713-1 NFLHD
714 NFL
714-1 NFLHD
715 NFL
715-1 NFLHD
716 NFL
716-1 NFLHD
717 NFL
717-1 NFLHD
718 NFL
718-1 NFLHD
750-1 NBAHD
751 NBA1
751-1 NBAHD
752 NBA2
752-1 NBAHD
753 NBA3
753-1 NBAHD
754 NBA4
754-1 NBAHD
755 NBA5
755-1 NBAHD
756 NBA6
756-1 NBAHD
757 NBA7
757-1 NBAHD
758 NBA8
758-1 NBAHD
759 NBA9
759-1 NBAHD
760 NB10
760-1 NBAHD
761 NB11
761-1 NBAHD
762 NB12
762-1 NBAHD
763 NB13
763-1 NBAHD
764 NB14
764-1 NBAHD
765 NB15
765-1 NBAHD
766 NB16
766-1 NBAHD
767 NB17
767-1 NBAHD
768 NB18
768-1 NBAHD
769-1 NHLHD
788 ESPN
789 ESPN
790 ESPN
791 ESPN
792 ESPN
793 ESPN
794 NETW
795 CAR1
796 CAR2
797 CAR3
798 CAR4
799 NETW

Setup:
AU9-S Slimline dish | HR21-700 (Manufactured in China 01/03/08) | AM-21 | Hughes SD-DVR40 DirecTivo (Upgraded to 120GB)
Yamaha RX-V2600 Receiver (HDMI from HR21, s-vid/optical from DirecTivo) | Philips 37PFL5322D/37 HDTV (HDMI from RX-V2600)

#11 OFFLINE   inkahauts

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Posted 31 October 2008 - 01:57 AM

Package is...
Total Choice Plus
HBO
Starz

Channels that are in Channels I Get, but give me a 721 Channel not purchased and need to be fixed...

74 UHD
78 HDNM

92
93
94
95
96
97

210 espna
211 espna

263 game
289 game

306-1 HDN alternative for Dallas games...

332 PLADHD

438 HITN (its in the guide twice saying it has moved to 438)
443 hise
444-1
446-1
447-1
448-1
449-1

477
478
479

539 show3hd
542 extrahd

552 hdnm

573 ptnw
578 ptnw
579 ptnw

580 dtv
582 dtv

601 NBATV (although its a free preview right now, it has been showing all the time.

608 man

(ok, so BTN overflow channels... are the games on these channels blacked out when they can't be seen by some viewers, or are we told that we don't get the channel... If that are done as blacked out games, then they can stay... if done as blacked out channels, then they need to go away...)

616 mtn
617 fcs
622 stsa
631 yeshd
636 nya
636-1 nya
637 nya
637-1 nya
638 nya
638-1 nya
640-1 mas
641 msn2
641-1 mas
647 fss
647-1 fsn
648 fssa
648-1 fss
649
650
651
652
654-1
655
655-1
656-1
660-1
661-1
662-1
664
666
666-1
667
669-1
672
672-1
673
673-1
677
677-1
678
678-1
679
681-1
682-1
684
684-1
693 (may be alternate for the local rsn. LA Market)
696-1
697-1
698-1
699


All the NFL channels are showing up and shouldn't

All the NBA Channels are showing up and should not after the free preview...

769-1

All Gameplan channels are showing up and shouldn't

All Nascar Hotpass channels

1537
1544

#12 OFFLINE   inkahauts

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Posted 31 October 2008 - 01:58 AM

Are these channels allowed to be show to people who don't subscribe to spanish programing of any kind? If not, they not only show up in CIG, but they are also coming in...

402 univ
404 gala
415 once
440 vme
461 hitn

#13 OFFLINE   mshaw2715

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Posted 31 October 2008 - 10:43 AM

Yes, they are part of total choice, I think.

Are these channels allowed to be show to people who don't subscribe to spanish programing of any kind? If not, they not only show up in CIG, but they are also coming in...

402 univ
404 gala
415 once
440 vme
461 hitn



#14 OFFLINE   Davenlr

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Posted 31 October 2008 - 10:10 PM

HR22/AM21 w/Total Choice plus, HD access, HD Extra Pak, Starz, Showtime, MLB EI/Superfan, Sports Pak...

Channels that shouldn't be in my list:
438,443,444-1 thru 449-1,Adult Channels (all of em), 700-799 shouldn't show anything, baseball is over, XM 871 - 879, 9561-9574

My old Hughes E86 got it right everytime...Dont know how hard it can be.

#15 OFFLINE   tonyd79

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Posted 01 November 2008 - 06:49 AM

573, 574, 578 private network stations listed as I get, but I don't subscribe to them.
794-799 nascar hot pass listed as I get them, but I don't subscribe to that either.
9561-9574 xm for bussiness, I don't get but listed as I do.
9901-9926 listed as I get , but don't get either.
I do recieve
premier with locals
hd access
hd extra pack
setanta sports
en espanol
espn game plan
espn full court
nfl sunday ticket
nhl center ice
nba league pass
mlb extra innings
mlb extra innings superfan
nfl sunday ticket superfan
mls direct kick
directv on demand
ncaa mega march madness


+0.90

(I don't have MLS. Setanta or Espanol but the MLS HD channels show up as CIG.)

The rest is pretty much as reported by mshaw.
LR: HR34-700, H24-200, Fios DVR, BD350 Blu Ray, Roku Netflix Player, Chromecast, Sony 65w850 TV
BR: HR21-200, Viso 32LX, DB350 Blu Ray
Dish: Slimline, SWM8
Other: genieGo

#16 OFFLINE   Spiky

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Posted 01 November 2008 - 12:07 PM

210 espna
211 espna
....

(ok, so BTN overflow channels... are the games on these channels blacked out when they can't be seen by some viewers, or are we told that we don't get the channel... If that are done as blacked out games, then they can stay... if done as blacked out channels, then they need to go away...)


The ESPN and regional sports overflow channels should probably be left in the CIG for everybody. They will have no shows listed generally, so they won't interfere with keyword recordings.

Otherwise, my channels basically match what was in this post. Practically, I keep getting auto-recordings I can't watch on the FoxNet group since I don't subscribe to it. (other than the one that comes with my package)

#17 OFFLINE   morbid_fun

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Posted 01 November 2008 - 01:56 PM

I have Plus DVR, Showtime, and the NFL ST.

Channels with (721): 438,616
Channels with just a gray screen & not listed as part of my package: 477-479, 573, 578-582, 611, 617, 622-625, 636-638, 641, 643, 647-655, 664-667, 672, 673, 677-679, 684, 693, 697, 699, (NBA)750-768, (Nascar)794-798, and 95.
Also just noticed that all GameLounge channels are listed too, but I do not subscribe to the service.

#18 OFFLINE   yyygac2

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Posted 01 November 2008 - 03:23 PM

Current Setup is...
Package: Choice Xtra with locals
Services: DVR Service, DOD, HD Access, Starz
Recievers: HR21-100 (0x029A), H21-100 (0x4084)
Premium: none
Sports: none
International: none

see attached file

Attached Files



#19 OFFLINE   Fenway

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Posted 02 November 2008 - 06:20 PM

These are all channels I do not get, yet they show up -

HD extra pack
NASCAR
NFL Sunday Ticket
NHL CI
ESPN GAME PLAN
Major League Soccer



We have the Premier package that includes HBO, Showtime, and the rest of the movies; sports subscription, MLB Extra Innings, Mega March Madness.

#20 OFFLINE   Syzygy

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Posted 03 November 2008 - 01:35 PM

On 06-05-08, Stuart Sweet said in the thread "Channels I Get" Issues, "I'm pleased to say that this phase of the data collection is complete. Our friends at DIRECTV know what has to be done, and so I am closing this thread for now."

On 09-19-08, I posted my then-current list of CIG errors in the thread Status of Channels I Get?. Very little had changed.

At this time, it still seems very little has been done. I feel that if the worker bees at D* had spent a fraction of the effort on this issue as we users have spent, something palpable would've been accomplished by now.

My Setup: Total Choice package + Courtesy HD Channels

Channels D* Thinks I Get -- but I Don't (ignoring channels at or above 700):

230   DIY     Do It Yourself Network
235   STYL    Style
258   FMC     Fox Movie Channel
271   Hint    History International
272   LOGO    Logo
274   OVTV    Ovation TV
285   ID      Investigation Discovery
286   PLGN    Planet Green
287   MILT    Military Channel
295   SPRT    PBS Kids Sprout
298   BOOM    Boomerang
302   NKTN    Nicktoons
326   GAC     Great American Country
330   BETJ    BET Jazz
332   PLDAHD  Palladia HD
337   VH1C    VH1 Classic
438   HITN    HITN-TV
443   HISE    History en Espanol
613   CBSCHD  CBS College Sports HD
616   MTN     Mountain Network
631   YESHD   YES Network
649   SSHD    SportSouth HD

Frank TiVangelist since Aug 1999, HD since Dec 2002, DirecTV since Aug 2004, DECA/MRV since Nov 2010
HR24-100 > HDMI > Pio 5020FD plasma
HR24-100 > HDMI > Sony KV30HS420 tube

DirecTV & Dish HD Channel Spreadsheet
DirecTV & Dish HD Channels Listed by Package




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