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Guest Message by DevFuse

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Any Progress on Channels I Get?


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34 replies to this topic

#1 OFFLINE   islesfan

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Posted 13 November 2008 - 04:29 PM

I have seen the dedicated issues thread (and I have posted), but I was wondering if there had been any progress? After the initial progress, the effort seems to have stopped. I am thankful that my HR20 and 21 no longer try to record Islanders games on the channels in the 600's, but those channels still appear as "channels I get." Likewise, there are many non-English channels I don't get, as well as a ton of porn channels I'd never get, and for that matter, one of the Showtime channels (I do get HBO, but not Showtime).

Where do we stand here?

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#2 OFFLINE   jdspencer

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Posted 13 November 2008 - 04:34 PM

The latest firmware upgrade will grey out those channels.
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#3 OFFLINE   Stuart Sweet

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Posted 13 November 2008 - 04:38 PM

I can tell you that there is a renewed effort within DIRECTV to try to improve this.
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#4 OFFLINE   islesfan

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Posted 13 November 2008 - 04:47 PM

The latest firmware upgrade will grey out those channels.


But if they can be greyed out, why can't they be disappeared out? It seems like an unnecessary step.

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#5 OFFLINE   Stuart Sweet

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Posted 13 November 2008 - 04:49 PM

If you set your favorites list to Channels I Get, they will disappear, when the system is working properly.
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#6 OFFLINE   EyeRonik1

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Posted 13 November 2008 - 05:43 PM

If you set your favorites list to Channels I Get, they will disappear, when the system is working properly.


Then what's the point of a favorites list? Why not just set it to Channels I Get?

#7 OFFLINE   myselfalso

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Posted 13 November 2008 - 05:46 PM

Then what's the point of a favorites list? Why not just set it to Channels I Get?

Isn't that the same thing?
I have been a DirecTV subscriber since 2005.

A few channels I'd still like to see DirecTV add are:
CSPAN3, the PAC-12 Network(s), BBC World and more international news channels.

#8 OFFLINE   Jhon69

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Posted 13 November 2008 - 06:18 PM

Then what's the point of a favorites list? Why not just set it to Channels I Get?



Because as in my case I don't want to see the PPV channels and Shopping Channels and XM Music Channels ect..So having the option to make a Favorites List is good!.;)

#9 OFFLINE   Richierich

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Posted 13 November 2008 - 08:10 PM

Yeah, once you set up your Favorite Channels List you are done except to occasionally go in and add new channels that have been added. I normally find out about those new channels right here at the Great DBSTALK.COM and then I edit my Favorites List and add those channels and I am back in business with just the channels I want to see!!!

Not really that difficult!!! Ain't Rocket Science!!!
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#10 OFFLINE   neocharles

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Posted 20 December 2008 - 11:04 AM

Any new word on this?

Currently it is set up on favorites list: Channels I Get.

Channel 870 is listed as something I get, but I get the error "Channel Not Purchased (721). "

Is it true, I don't get this channel, or is there something wrong with the box/release/my account?!
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#11 OFFLINE   sdirv

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Posted 20 December 2008 - 11:50 AM

Any new word on this?

Currently it is set up on favorites list: Channels I Get.

Channel 870 is listed as something I get, but I get the error "Channel Not Purchased (721). "

Is it true, I don't get this channel, or is there something wrong with the box/release/my account?!


Channels I get is sort of worded wrong.....

It should say:

Channels Available to Me

It's a listing of channels you are capable of receiving, not the channels that you in fact pay to receive. I, for one, don't understand the issues with "this".

#12 OFFLINE   Richierich

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Posted 20 December 2008 - 12:13 PM

Some channels you have to pay for but they are listed in Channels I Get. This probably one you have to pay for. Sometimes however, you can get that message for a channel you are supposed to have access to but your account has been de-authorized accidentally so you have to call Directv to have them re-authorize your account so you can have access to them.
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#13 OFFLINE   Ken S

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Posted 20 December 2008 - 12:22 PM

Channels I get is sort of worded wrong.....

It should say:

Channels Available to Me

It's a listing of channels you are capable of receiving, not the channels that you in fact pay to receive. I, for one, don't understand the issues with "this".


Yes, but ALL channels are available to you if you're willing to pay for them (except perhaps the DNS Networks).

#14 OFFLINE   sdirv

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Posted 20 December 2008 - 06:50 PM

Yes, but ALL channels are available to you if you're willing to pay for them (except perhaps the DNS Networks).


Thanks for repeating what I said........(grin)

That's why I don't understand this "issue", or why it's an issue. "Channels I Get" is the list of channels available (if I subscribe to them) when the receiver scans the incoming signals. Doesn't mean I'll get all those channels (if I haven't subscribed to them).

As a subscriber (who pays the bill), I should know which channels I'm suppose to get. Knowing that, it's easy to use one or both of the custom lists to tailor my own list of channels I REALLY get.

On my H20, My Custom1 is the list of all the channels I REALLY get. Custom2 is the list of OTA channels I'm pulling in.......

#15 OFFLINE   Racer88

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Posted 20 December 2008 - 08:41 PM

CIG is NOT "channels available". It's the channels in in your programming package. PPV channels/events/movies also won't get filtered by this.

The issue is that it is a very basic and necessary function for DVR's.

The progress on this has by all appearances STOPPED months ago. Still showing all the Para Todos and private network crap as channels I get just to name some flagrantly obvious ones. 1 or 2 of the channels in the HD extra pack are as of yet to be properly filtered by CIG too.

#16 OFFLINE   sdirv

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Posted 20 December 2008 - 10:54 PM

CIG is NOT "channels available". It's the channels in in your programming package. PPV channels/events/movies also won't get filtered by this.

The issue is that it is a very basic and necessary function for DVR's.

The progress on this has by all appearances STOPPED months ago. Still showing all the Para Todos and private network crap as channels I get just to name some flagrantly obvious ones. 1 or 2 of the channels in the HD extra pack are as of yet to be properly filtered by CIG too.


I see......it's mostly semantics I guess.

As I originally said.....since CIG in reality is channels available, and folks with DVR's need a different functionality.....they wish CIG was something different, what they need is a Channels I Subscribe To.

I think I understand the issue now. Folks with DVR's need some method of NOT searching/finding and then scheduling programming by accident that they don't subscribe to. They need a filter to help them, and mere lists of channels don't do that. They need a list of the channels they really get to search/schedule with instead of a listing of channels that are available......no matter what it's called.

#17 OFFLINE   Barmat

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Posted 21 December 2008 - 01:45 AM

To me this is a huge issue. It makes both the search/DOD functions crippled. I hate having to weed through listings for shows on channels I don't have in my package.
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#18 OFFLINE   russdog

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Posted 21 December 2008 - 02:31 AM

The latest firmware upgrade will grey out those channels.

Not in my case.
It's still listing channels to which I don't subscribe, and it's still doing inappropriate auto-recordings because of it.

I can tell you that there is a renewed effort within DIRECTV to try to improve this.

Great. Another "renewed effort". Too bad they didn't deliver on the previous so-called effort.
This is not rocket science, it's just making a relatively simple db work right.
Why don't they just put competent people on the problem?
It's a billion dollar outfit, and they run it worse than a mom-and-pop store.

#19 OFFLINE   whitepelican

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Posted 21 December 2008 - 08:38 AM

To be fair to DirecTV, there has indeed been some recent improvement in the CIG. But they still have a long ways to go. In the past month or so, they have taken care of most channels in the 200-380 range. A lot of people here never knew they were a problem because if you had Choice Extra or Premier as your base package you received every channel in that range anyway. But if you had Choice or Family, it was obvious there were a lot of 200's and 300's that weren't working properly in CIG. Well, they now are for the most part.

There are still a lot of channels (mostly in the 400's or 600-799) range that aren't working properly, though.

#20 OFFLINE   Steve

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Posted 21 December 2008 - 09:12 AM

I think I understand the issue now. Folks with DVR's need some method of NOT searching/finding and then scheduling programming by accident that they don't subscribe to. They need a filter to help them, and mere lists of channels don't do that. They need a list of the channels they really get to search/schedule with instead of a listing of channels that are available......no matter what it's called.

As Earl used to say, "Ding, Ding, Ding! We have a winner!"

/steve
/steve




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