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HD Upgrade Through Costco
Posted 05 December 2008 - 05:55 PM
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Posted 07 December 2008 - 08:02 AM
That's good to know, but I certainly hope for the customer's sake that Costco has a good system in place to prevent my scenario from happening. I've been a Costco member for years and they are very good at customer service. I can see how they might be "too good" and hand a walk-in customer a replacement receiver without thinking twice. Then again, I know their computer system is fairly sophisticated, so hopefully they have it programmed to not allow this.
Agreed, but on the rare occasions I have returned anything to Costco, when getting out the receipt, they have already found the item in their database and know when I bought it, what I paid, etc. That is why, when I bought the hardware from them, I didn't have a lot of doubt in my mind as to whether they would make good on their promises or not.