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Problems with Dish installation
Posted 23 December 2008 - 11:43 AM
The dish technician who came out the first time was going to put out a temp pad but did not have one in the shop he said they would have one on Wed and would be back out with the temp pad then. WEd comes around a contractor shows up has no idea anyone has been out here before and then says that contracts are not allowed to do temp pads only dish technicians. So he left and said to call dish to get a new appt.
I called Dish and they said they had nothing available till late in the week but would put us on a wait list and if anyone was not home or canceled we would get in. Then i never heard anything so i called to see what was going on and they said they could fit us in over the weekend. No one showed then i called again and they said they had us scheduled for Mon. Well Mon came and no one showed then i get a call confirming my appt for Tues. I told them we were scheduled for that day and they said they did not have that on record. So then today another contractor shows up and he says he cant do a temp pad or poll mount and will only mount on the top of the house.
I am at a loss here. Dish promised that only a dish tech would be out here and both times was a contractor.
Posted 23 December 2008 - 12:58 PM
Posted 23 December 2008 - 05:45 PM
Thanks Ashh i will keep that in mind. I know the contractor who came out today said the same thing that they were not allowed to.
Posted 23 December 2008 - 07:10 PM
what you heard form a conntractor is not true. We can put in non penetrating mounts. If you are having a huge problem with techs in your area place the pole yourself. You need a 5/8 in fence pole make sure its plumb and put in concrete. Next time a tech comes out tell them you want it mounted on that pole. If I was in your area I would be glad to come and get it done.
That should be 1 5/8" pole.