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Posted 24 December 2008 - 08:21 AM
Posted 24 December 2008 - 08:27 AM
we recieved our first HR23-700 last week. I was installing the 3rd one from my van, which had just been taken from my van. The outside temperature was about 28 to 30 degrees and the HR23 was in the back of my van, so I am sure there was no direct heat close to it. When it booted up the screen said (Your Satellite box is over the temperature limit, maximum safe temp is 122,,,, internal temp is 491) Yeah, thats twice boiling. The HR23 had been updated as I update my receivers at home in my spare time. Has anyone seen this?? included is a screenshot.
Congratulations, that HR23 now has a shortened life span.
Memo's get sent out every year in late fall reminding techs to take receivers, especially DVRs out of the van and into the house to warm up before powering up. Basically what happened is the the temperature of the HD was outside of its operating specs, so it reported an out of range number.
Do yourself and your customers a favor, apply a little common sense and take the DVRs into the house as soon as you complete your walkthrough.
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Posted 24 December 2008 - 08:37 AM
Directv since 1997
Posted 24 December 2008 - 08:51 AM
Posted 24 December 2008 - 08:52 AM
Thermocouples don't play well outside their temp ranges.
It sounds to me like the sensor has failed off-scale high (a mechanical issue due to the cold conditions) and the software is interpreting it as nearly 500 degrees. I presume it eventually returned to the normal range?
Once it equalizes with the house it'll be fine.
Just a guess.
If you don't want to do sub-models at least do the new equipment...I'm just sayin'
Since it costs 2.4¢ to produce a penny, my 2¢ worth is really 4.8¢ worth. That 4.8¢ is my own and not the 4.8¢ of DIRECTV, Dish, or anyone else for that matter.
Posted 09 March 2009 - 11:06 PM
Is 122 the max temp? I did a test on my HR23 last night is said is was operating at 113. Is that normal?
I've got the same question. New HR22-100 self installed today. Internal temp is steady at 115.
Slimline SL3 SWM
Posted 13 June 2010 - 12:57 PM
I think I'll once again see the benefit in subscribing to the $5 monthly protection plan. Very cheap insurance, if you ask me.