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Posted 27 December 2008 - 01:22 AM
Granted, my father-in-law is somewhat clueless, but even he realized that he couldn't record and watch at the same time! I find it hard to believe that the installer would do it this way.
Is there any telltale sign I can check to see if there is a SWM installed? From what I can see (I got here after dark), it appears that just two cables were run from the dish to the distribution block - didn't see any power, etc ....
If they did leave it this way, will a phone call to Directv get another installer out here to do it right? Does the SWM cost more? I would think not on a new install.
btw, they're only using the one DVR - they're not big tv people - and it would be a pita to try and run another cable to their living room ....
Thanks for any help!
Posted 27 December 2008 - 01:29 AM
Additionally the initial requirements to get a SWMlnb where a new install with 5+ total tuners and at least 1 HD-dvr. They probably didn't meet these requirements and got a normal LNB selected by the system for their install.
As to why I think you answered the question yourself. It would be a pita to run another cable.
DirecTV should fix the issue but if it's been 90 days since the install it probably won't be covered under the initial install sadly.
Posted 27 December 2008 - 07:57 AM
Samsung 52" HD LCD/HR21/Yamaha HTR/Harmony One
Samsung 40" HD LED/HR23/AM21/Pioneer HTR/Harmony 900
Samsung 32" HD LCD/OTA
Attic Mounted HD OTA
Posted 27 December 2008 - 11:30 AM
Of course, DirecTV doesn't pay installers to run the second line; they just insist that it gets done, so you can see why installers try to get away with not doing it.
Posted 27 December 2008 - 02:15 PM
Posted 27 December 2008 - 10:57 PM
HR24-500 Samsung 52" LCD
HR22-100 Sony 46" LCD
HR21-200 Sony 27"LCD
SWiM16 + DECA