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ViP622/ViP722 - L6.16 Software Experiences/Bugs Discussion


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126 replies to this topic

#126 OFFLINE   bs0

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Posted 11 February 2009 - 07:32 PM

OK, here's my sad story of woe:
- had a 622 with top 200 + silver hd + setanta + locals
- wanted to change to locals + sentanta + dish hd gold
- dish changed it
- no hd at all
- many hours over several days on phone - no fix.
- 3 technicians over several days at house - no fix.
- 2 receivers later - now have a vip 722 - no fix.

The receiver keeps saying 'not activated for hd'...and in system info page, says vipxxx-SD....they turned off all HD....reset...it went back to vipxxx-HD...yay!..then, we unplugged to cause download of new program guide...receiver went back to vipxxx-SD...I am thinking the Dish system and the current SW are not compatible with regards to the provisioning of HD only packages...They are having engineering check so i guess i'll wait a week or so possibly with only SD locals to see what they do.

Other issue is though that HDMI no longer works through my Denon 3808CI amp from the VIP722 whereas it used to be fine on the VIP622. Anyone know of this issue and a way to fix?

thanks,
Brett

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#127 OFFLINE   Ron Barry

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Posted 11 February 2009 - 07:55 PM

I would first try to directly connect it to your TV and see if that works. That way you will rule out a possible Bad HDMI port.
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