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Guest Message by DevFuse

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? about protection plan


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1 reply to this topic

#1 OFFLINE   roadrunner1782

roadrunner1782

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Joined: Sep 27, 2008

Posted 07 January 2009 - 10:43 PM

I looked at my most recent bill and notice I wasn't charged for the protection plan. I also looked online and it didn't say I had the protection plan anymore, and I know I didn't cancel it. So my question is how would it have gotten removed from my account when I didn't cancel, does it do it automatically or am I missing something?

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#2 OFFLINE   paulman182

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Joined: Aug 04, 2006

Posted 08 January 2009 - 06:29 AM

There's a mistake somewhere. Did you do anything to your account, such as change packages or add a receiver? Sometimes when you do, they rebuild the whole account and leave things off.

I'm sure they'll be more than happy to add it back.

Equipment includes a buncha stuff that I no longer have interest in detailing





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