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Guest Message by DevFuse

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Directv.com question


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2 replies to this topic

#1 OFFLINE   greghowell1359

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Posted 10 January 2009 - 10:26 PM

I logged into directv.com to check the status of a recent call i made to them about a broken dvr and it listed "ERP_D4 Group" under pending orders. Does anyone know what this means?

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#2 OFFLINE   DishCSR

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Posted 11 January 2009 - 05:37 PM

I logged into directv.com to check the status of a recent call i made to them about a broken dvr and it listed "ERP_D4 Group" under pending orders. Does anyone know what this means?


erp means, equipment return program not sure what d4 group means, it can take up to 21 days to get your replacement
former dish csr

#3 OFFLINE   CJTE

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Posted 22 February 2009 - 09:31 AM

I'm curious as to what you ended up receiving?




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