I wasn't happy with the price increase and wanted to cancel service. He said all 4? I said yes I didn't like the fact the price went up, he said he would give me 1 free month. I said not good enough and he said let me put you on hold and get them cancelled. Came back in like 2 minutes and said all canceled.
The cost of business in this country is continually on the rise. Everyone has to raise their prices. Do you complain that you need a raise when your cost of living goes up? Someone has to pay for it, so the company has to charge more to cover it.
That was it, no other attempt to save me, no other offers, after all these years and almost $40/month I was worth 1 free month and thats it. No wonder they can't make any money.
You want to pay them less and have them give you free service. And yet, you wonder why the can't make money?
Edited by Richard King, 24 April 2009 - 05:17 PM.