So which person is right ? Do I ship it back to Dish Network or does the installer take it ? Any installers on the board or customers who have done this know ? I'd really hate to be charged $400+ for a receiver that I had for four years and completed my original lease term on (18 month agreement)
I'm glad I called, I had originally canceled the original work order because I didn't know if i wanted to pay full price for the 722 (didn't even know it was offered for $125 by the CSR who signed me up for the HD upgrade) or if I wanted to take the free 622 but after weighing the pros and cons and the fact that my plumbing is shot and I need the $125 to fix the problem so I called Dish Network and a "helpful" CSR helped me get back into the system for an installation date. Well apparently the CSR who helped me get back into the system didn't help me and I didn't even have an upgrade scheduled. So now the earliest date for install is Feb. 16th... which isn't bad, gives me time to catch up on the DVR backlog.
Edited by Ohioankev, 03 February 2009 - 07:25 AM.