Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo

What Happened to the Guide


  • Please log in to reply
627 replies to this topic

#201 OFFLINE   inquisitive1

inquisitive1

    Cool Member

  • Registered
  • 18 posts
Joined: Oct 28, 2007

Posted 21 March 2009 - 09:10 PM

Argh. It's gone again. The man said they hoped to have it fixed by 12 A.M. Eastern time. We'll see.

...Ads Help To Support This SIte...

#202 OFFLINE   rmartinj

rmartinj

    AllStar

  • Registered
  • 95 posts
Joined: Jan 28, 2007

Posted 21 March 2009 - 09:10 PM

Had to reboot:mad:
1-HR20-700
1-HR20-700
1-Directv Tivo dvr
1-R15-300
sony home theater
PS3 blue ray dvd
Panasonic 61in projection hdtv
RCA 26 HDTV

#203 OFFLINE   fliptheflop

fliptheflop

    AllStar

  • Registered
  • 65 posts
Joined: Nov 17, 2006

Posted 21 March 2009 - 09:10 PM

Just happened again.

#204 OFFLINE   shadco

shadco

    AllStar

  • Registered
  • 56 posts
Joined: Jan 06, 2006

Posted 21 March 2009 - 09:10 PM

Just happened again

They need to stop this crap

#205 OFFLINE   jfm

jfm

    Legend

  • Registered
  • 191 posts
Joined: Nov 29, 2006

Posted 21 March 2009 - 09:10 PM

HR20-700 had problem at 6:35 PST, Reset fixed it, rebuilt 8 items on To-Do-List....just upset again at 8:08 PST.
John
FR: HR20-700, Sony KDS-60A2000
LR: R10; Toshiba 27A51
Dish: Slimline AU9 5-LNB

#206 OFFLINE   PoitNarf

PoitNarf

    Hall Of Fame

  • Registered
  • 4,880 posts
Joined: Aug 19, 2006

Posted 21 March 2009 - 09:11 PM

Most likely the receivers poll for the latest time every X minutes. A reboot fixes the issue for whatever reason, maybe the time sync that occurs during boot is with a different source than the time sync that occurs with guide data refreshes.
Receivers: HR20-700, H20-600, H21-200, D12-300, RCA DRD486
Dish: AT9 | Multiswitch: WB68
TV: Sony KDF50WE655

My Setup


Author of CE Slinger

#207 OFFLINE   nancyeddy

nancyeddy

    New Member

  • Registered
  • 3 posts
Joined: Mar 21, 2009

Posted 21 March 2009 - 09:11 PM

Okay, what's the diff between a 'reboot' and a 'reset'? And how do you reboot? I turned my receiver on, hit the 'reset' button in the card area, then turned the system back on. it came back up and the guide and date were fine - for maybe two minutes, and then it was back to 7/14 and a blank guide except for 'to be announced' or 'regular programming'

#208 OFFLINE   prospect60

prospect60

    Legend

  • Registered
  • 183 posts
Joined: Aug 26, 2006

Posted 21 March 2009 - 09:12 PM

Gone on HR20-700, but 20-100 was fine. I think the 100 was in standby whereas the 700 was on at the time -- can't imagine if that made a difference, but ......

Oh well I didn't have anything recording tonight and I was going to upload the CE software anyway. I guess I'll see if anything changes in about 5 minutes when the update finishes.

#209 OFFLINE   tadtam

tadtam

    AllStar

  • Registered
  • 86 posts
Joined: Apr 01, 2008

Posted 21 March 2009 - 09:12 PM

I have message on my sd-tivo, Pick Programs to Record screen:

Acquiring Program Guide data from satellite.
Some data available now. Full data within 1-2 days.
“There are 10 kinds of people in this world,
those who know binary and those who don't."

#210 OFFLINE   sigma1914

sigma1914

    Hall Of Fame

  • DBSTalk Club
  • 13,827 posts
  • LocationAllen, TX
Joined: Sep 05, 2006

Posted 21 March 2009 - 09:13 PM

It'll be fixed, soon.

Posted Image
If you stop responding to them or put them on ignore, then eventually they'll go away.

#211 OFFLINE   SledDog

SledDog

    Icon

  • Registered
  • 676 posts
Joined: May 05, 2007

Posted 21 March 2009 - 09:15 PM

Okay, what's the diff between a 'reboot' and a 'reset'? And how do you reboot? I turned my receiver on, hit the 'reset' button in the card area, then turned the system back on. it came back up and the guide and date were fine - for maybe two minutes, and then it was back to 7/14 and a blank guide except for 'to be announced' or 'regular programming'


A reset is done thru the menu. A reboot or a Red Button Reset is done using the red button in the card area. Or a reboot is done by unplugging the receiver for a few minutes and plugging it back in.
PhuturePrimitive, Kaya Project, Thievery Corporation, Crystal Method, Leftfield, Hybrid, Solar Fields

Huff 85 Heavy, turn left heading 300. Expect vectors thru final for controller amusement.

My A/V Equipment
DirecTV receiver, TV, home sound thingy, a bunch of remotes.

#212 OFFLINE   spartanstew

spartanstew

    Dry as a bone

  • Registered
  • 12,427 posts
  • LocationWylie, Texas
Joined: Nov 16, 2005

Posted 21 March 2009 - 09:15 PM

I was watching the Duke/Texas & Gonzaga/WKU games live with my wife (switching back and forth - I have Mega March Madness) in the Home Theater. With 1 minute left in the Gonzaga game, we had to put our son to bed so I hit record on both.

Came back 5 minutes later and started watching the Gonzaga game. About 10 seconds after the game ended, the do you want to delete screen came up. I thought that was weird, since it should have recorded for about an hour after the game ended.
Started watching the Duke game and there was 1 minute left. All of a sudden I was at live TV and there was only 10 seconds left in the game.

So, it must have happened to my HR20-700 right at about 9:20CST. Luckily it happened when it did. If it would have happened 20 seconds earlier, I would have missed the end of the Gonzaga game. I did miss 40 seconds or so of the Duke game, but at least I saw the end.

Just checked both of my HR21's in the living room and everything seems to be fine with them (guide data is fine, todo lists are fine). I did notice, however, that Castle didn't record at 9:00CST. It just says canceled (program no longer available). I don't know if perhaps that box had a glitch right before 9:00pm and caused that program to not be recorded or what.

I'm sure Directv can't wait to get their hands on your unit.

 
Directv customer since 2000

#213 OFFLINE   rjay717

rjay717

    Cool Member

  • Registered
  • 20 posts
Joined: Dec 04, 2007

Posted 21 March 2009 - 09:16 PM

3 times now for me.

#214 OFFLINE   nancyeddy

nancyeddy

    New Member

  • Registered
  • 3 posts
Joined: Mar 21, 2009

Posted 21 March 2009 - 09:16 PM

I have a D12-500 here and it's doing this.

#215 OFFLINE   campy

campy

    New Member

  • Registered
  • 8 posts
Joined: Apr 01, 2007

Posted 21 March 2009 - 09:18 PM

I spoke too soon... HR21-700 failed again.

Let's watch a little Andy Griffith to set our minds at ease...

#216 OFFLINE   onan38

onan38

    Legend

  • Registered
  • 238 posts
Joined: Jul 17, 2008

Posted 21 March 2009 - 09:18 PM

Anybody ever see this show "To Be Announced" Must be really good it's on every channel!

#217 OFFLINE   MycroftHolmes

MycroftHolmes

    AllStar

  • Registered
  • 50 posts
Joined: Dec 08, 2008

Posted 21 March 2009 - 09:19 PM

I haven't seen it mentioned but I was able to get the guide data back by doing a "Repeat Satellite Setup" without having to do a re-boot. It's quite a bit faster, especially if you have to do it multiple times.

#218 OFFLINE   PoitNarf

PoitNarf

    Hall Of Fame

  • Registered
  • 4,880 posts
Joined: Aug 19, 2006

Posted 21 March 2009 - 09:19 PM

I haven't seen it mentioned but I was able to get the guide data back by doing a "Repeat Satellite Setup" without having to do a re-boot. It's quite a bit faster, especially if you have to do it multiple times.


Good find! This further supports my theory that the time sync that occurs during sat setup is different than the time sync that occurs during guide data updates.
Receivers: HR20-700, H20-600, H21-200, D12-300, RCA DRD486
Dish: AT9 | Multiswitch: WB68
TV: Sony KDF50WE655

My Setup


Author of CE Slinger

#219 OFFLINE   tvjay

tvjay

    Godfather

  • Registered
  • 293 posts
Joined: Sep 26, 2007

Posted 21 March 2009 - 09:20 PM

3 times now for me.


This must be a software/receiver thing because I have had no problems watching basketball on my local CBS station. Or maybe I am lucky that my guide data problem from last week is preventing me from seeing any other problems.
HDTV: Sony Bravia KDL-40W4100
DirecTV Receiver: HR22-100 (manufactured 9/8/09)
DirecTV Dish: AU9-S Slimline

#220 OFFLINE   newsposter

newsposter

    Hall Of Fame

  • Registered
  • 1,429 posts
Joined: Nov 12, 2003

Posted 21 March 2009 - 09:22 PM

hdtivo: date is back and SP are all back but nothing set to record at all. History doesnt show any of the stuff in the future 'not' recording. Todo list has what appears to be the SP list in it with nothing showing up as recording. I went to my sunday shows and in the guide recorded them and it's like you dont have an SP but they recorded with the right date

HR20 multiple reboots and todo list is gone! I went to the corrected guide and did record a few free starz shows but am done rebooting that for the night..i hope todo populates on there, i know i had a few non SL programs coming up and dont remember them lol
57 inch Hitachi 57F710S
Tivo Premiere
Panasonic E80 Dvd recorder
HR10-250 63 hrs w/DB8 antenna (parts :))
1/2 full Sony T60 (historical value)




spam firewall