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Guest Message by DevFuse

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What Happened to the Guide


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627 replies to this topic

#21 OFFLINE   KAL

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Posted 21 March 2009 - 07:47 PM

At about 9:30 EST lost my signal. Programming came back but like you folks, my guide is blank. in the process of re-booting now (just figured id try that because I didnt know what was wrong)
HR24-100
FIOS - Phone & 25/25 internet

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#22 OFFLINE   tonyeroberts

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Posted 21 March 2009 - 07:47 PM

Lost all guide data at 6:30 pm PST on HR20-700. Just noticed my date is set to Tue 7/14.

#23 OFFLINE   micster5

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Posted 21 March 2009 - 07:47 PM

Guide data disappeared at 8:30 CDT after a few seconds of grey screen on my HR21-700.

#24 OFFLINE   Stuart Sweet

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Posted 21 March 2009 - 07:47 PM

Rebooting seemed to solve the issue for me.
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#25 OFFLINE   California King

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Posted 21 March 2009 - 07:48 PM

Anyone else have success with a reboot? Don't really want to reset... :)

#26 OFFLINE   smellyfungus

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Posted 21 March 2009 - 07:48 PM

reset got my guide back but my to do is empty

#27 OFFLINE   deepthinker

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Posted 21 March 2009 - 07:48 PM

Same thing happened here to me, but only on one of my two HR20's. The only difference in them is that the one that freaked out has an eSATA drive. Curious if everyone's box that freaked out had an external drive. Anyway, I'm doing a soft reset as well to see what happens.
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#28 OFFLINE   TArman

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Posted 21 March 2009 - 07:49 PM

Did everyone's guide DATE change to July 14th???

#29 OFFLINE   newsposter

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Posted 21 March 2009 - 07:49 PM

wow was watching hr20 (a prerecorded program) and all of a sudden locked up..no guide data...wasnt recording anymore. HDtivo actually was still receiving OTA signal but no guide data so that OTA wasnt recording

this is why i hate that the HR20 doesnt let you watch shows without guide data...nuts! Of course it did signal me to reboot the hr20 so i guess was a good thing.


i dont understand why all the SP on the hdtivo are gone...hope they come back. I dont remember all 120+ of them.

geez just started watching the show again and now it stopped playing so i guess lost signal...but a minute later i could start watching the program again
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#30 OFFLINE   Interceptor

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Posted 21 March 2009 - 07:49 PM

Mods may want to not keep forwarding the problems with the guide data to this post, as it is also happening on my H20-100, which is not a DVR. It appears to be affecting several HD boxes.

#31 OFFLINE   cekowalski

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Posted 21 March 2009 - 07:49 PM

Just noticed that one box thinks today is Tuesday 7/14.


Good catch, my HR20-700 thinks the same.

My HR21-100 seems ok, oddly enough.

#32 OFFLINE   DarinC

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Posted 21 March 2009 - 07:49 PM

Did everyone's guide DATE change to July 14th???


Hadn't noticed that earlier, but yes, 7-14 here as well.
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#33 OFFLINE   shadco

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Posted 21 March 2009 - 07:50 PM

showing 7/14 9:47 all guide data gone
to do list empty
recordings in progress stopped
History showing april 2 and older

#34 OFFLINE   mduby43

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Posted 21 March 2009 - 07:50 PM

Report # 20090321-2a90
Lost all guide data @ 9:30 on the hr20-700. It's back @ 9:45
Stopped recording I Am Omega on Scifi.
Hr20-100 was unnafected.
edit: Date and time are currently correct for history and guide (NOW POPULATING)

Edited by mduby43, 21 March 2009 - 07:52 PM.
Additional info


#35 OFFLINE   rjay717

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Posted 21 March 2009 - 07:50 PM

Same here, hr21-700 and hr22-100. Reboot on the hr21-700 brought the guide data back. To Do list hasn't repopulated yet.

Just got a call from my father, it happened to his Directv tivo.

#36 OFFLINE   Marcus S

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Posted 21 March 2009 - 07:51 PM

Lost at 7:30p mst, came back after a power plug pull.
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#37 OFFLINE   guitarjim

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Posted 21 March 2009 - 07:51 PM

You've got to be kidding! No March Madness! My to do list is empty, will it repopulate if the problem gets fixed?
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#38 OFFLINE   cartrivision

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Posted 21 March 2009 - 07:51 PM

Looks similar to what happened a few months ago. My HR21-100 indicates the date is 7/14. Unlike last time, my HR20-100 was not affected.

#39 OFFLINE   rnam

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Posted 21 March 2009 - 07:52 PM

my guide date says Tue 7/14

#40 OFFLINE   KAL

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Posted 21 March 2009 - 07:52 PM

I got the guide back after re-booting. However, the movie I was recording on SPIKE HD didnt start recording again automatically like it usually would after a shutdown.
HR24-100
FIOS - Phone & 25/25 internet




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