Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo

What Happened to the Guide


  • Please log in to reply
627 replies to this topic

#41 OFFLINE   shadco

shadco

    AllStar

  • Registered
  • 56 posts
Joined: Jan 06, 2006

Posted 21 March 2009 - 07:52 PM

I'm thinking they pushed the wrong date which would throw everything out of whack

...Ads Help To Support This SIte...

#42 OFFLINE   GregAmy

GregAmy

    AllStar

  • Registered
  • 57 posts
Joined: Jan 07, 2008

Posted 21 March 2009 - 07:52 PM

Reset "fixed" it in CT.

Makes sense: if something reset dates of all devices to 7/14, of course there won't be any guide data. Apparently, resetting gets the correct date back. - GA

#43 OFFLINE   newsposter

newsposter

    Hall Of Fame

  • Registered
  • 1,429 posts
Joined: Nov 12, 2003

Posted 21 March 2009 - 07:52 PM

so why did this reset to july 14

and the fan for the hr20 came on for the first time ever upon reboot...something really weird going on
57 inch Hitachi 57F710S
Tivo Premiere
Panasonic E80 Dvd recorder
HR10-250 63 hrs w/DB8 antenna (parts :))
1/2 full Sony T60 (historical value)

#44 OFFLINE   KAL

KAL

    Godfather

  • Registered
  • 306 posts
Joined: Aug 31, 2008

Posted 21 March 2009 - 07:53 PM

I just lost the audio and video again for a few seconds. My guide is also gone again!
HR24-100
FIOS - Phone & 25/25 internet

#45 OFFLINE   rjay717

rjay717

    Cool Member

  • Registered
  • 20 posts
Joined: Dec 04, 2007

Posted 21 March 2009 - 07:53 PM

Just happened to my hr21-700 for a second time.

#46 OFFLINE   Starchild

Starchild

    Legend

  • Registered
  • 164 posts
Joined: Sep 04, 2007

Posted 21 March 2009 - 07:53 PM

July 14 here also. Cannot wait for this explanation.
Directv since 1996
HD since 2001

#47 OFFLINE   tkrandall

tkrandall

    Hall Of Fame

  • Registered
  • 1,795 posts
Joined: Oct 03, 2003

Posted 21 March 2009 - 07:54 PM

Lost all guide data about 9:30 edt on two DirecTIVO SD units. Unable to watch program without overrding parental contols as content was unknown. Re-start of one did not help yet.

TV downstairs usign HR20-700 not affected ability to watch live TV at least. did not check guide on it.

#48 OFFLINE   tvjay

tvjay

    Godfather

  • Registered
  • 293 posts
Joined: Sep 26, 2007

Posted 21 March 2009 - 07:55 PM

My guide has been having problems (even got a new box and it did not fix problem). However, just five minutes ago mine posted a "have not received guide data in 1 hour" but did not have any other problems. Could this be related?
HDTV: Sony Bravia KDL-40W4100
DirecTV Receiver: HR22-100 (manufactured 9/8/09)
DirecTV Dish: AU9-S Slimline

#49 OFFLINE   dhhaines

dhhaines

    Hall Of Fame

  • Registered
  • 2,239 posts
Joined: Nov 18, 2005

Posted 21 March 2009 - 07:55 PM

Same thing happened here to me, but only on one of my two HR20's. The only difference in them is that the one that freaked out has an eSATA drive. Curious if everyone's box that freaked out had an external drive. Anyway, I'm doing a soft reset as well to see what happens.


My HR20 with an external drive didn't have the problem, so that probably rules that out.
------------------------------------------------------------------------
I read a report that said the typical symptoms of stress were eating too much, drinking too much, impulse buying, and driving too fast. Who are they kidding? That's my idea of a perfect day.



Directv 3/1998-9/2011
now with Verizon FIOS and loving the faster DVR and being able to use both the external & internal drives at the same time

#50 OFFLINE   DarinC

DarinC

    Hall Of Fame

  • Registered
  • 1,183 posts
Joined: Aug 31, 2004

Posted 21 March 2009 - 07:55 PM

Same here, hr21-700 and hr22-100. Just got a call from my father, it happened to his Directv tivo.


Lost all guide data @ 9:30 on the hr20-700. Hr20-100 was unnafected.


Interesting that it's not affecting boxes consistently. Both my HR21-200 w/ AM21 and networked, and my HR21-100 no AM21 and not networked are affected (neither currently with an esata), but HR10-250 (HD-TiVo) was not affected.
Friends don't let friends buy PPV.

#51 OFFLINE   fornold

fornold

    Legend

  • Registered
  • 230 posts
Joined: Sep 04, 2006

Posted 21 March 2009 - 07:55 PM

It has happened twice here for me also. Reboot fixed it the first time. But it came happened again a couple minutes later.

#52 OFFLINE   poppo

poppo

    Hall Of Fame

  • Registered
  • 1,607 posts
Joined: Oct 10, 2006

Posted 21 March 2009 - 07:55 PM

So far both my HR20-700s and HR20-100 have not been affected.

#53 OFFLINE   WWF

WWF

    New Member

  • Registered
  • 7 posts
Joined: Dec 22, 2007

Posted 21 March 2009 - 07:55 PM

To Be Announced and 7/14 date on my HR-21 and H-21.
!pride5 LNB Slimline Dish - SWM8
Living Room -- HR21-700 | Zenith Z50PX2D 50" Plasma, HDMI | Sony STR-DG920 HDMI | Wired Network
Office -- HR22-100 | Sharp LC-42SB45UT 42" LCD, HDMI | Wired Network
Kid's Room -- H21-100 |RCA L26WD21 26" LCD, HDMI | Wired Network
DTV Customer Since 1994

#54 OFFLINE   RunnerFL

RunnerFL

    Hall Of Fame

  • DBSTalk Club
  • 16,068 posts
Joined: Jan 04, 2006

Posted 21 March 2009 - 07:56 PM

No problems here. All of my receivers have all their guide data and have today's date displayed.
THIS SPACE FOR RENT

#55 OFFLINE   JJaret

JJaret

    Legend

  • Registered
  • 131 posts
Joined: Aug 25, 2004

Posted 21 March 2009 - 07:56 PM

Reset worked for me, but 24 minutes later it happened again

#56 OFFLINE   CindyJ

CindyJ

    AllStar

  • Registered
  • 62 posts
Joined: Aug 07, 2008

Posted 21 March 2009 - 07:56 PM

Same happened here with my HR20-700 -- No guide data, to do list empty. Plus.... Top Movies folder went from 11 movies to 5. I'm certain of the timing of this sudden deletion from the folder as I was near the end of watching Milk from that folder. Screen went black, couldn't get a progress bar, couldn't stop the recording. Finally got out of the black screen by using channel up/down. Went back into the Top Movies folder, resumed Milk. Just as the film was ending, the DVR asked me to confirm that I wanted to purchase/watch the film. So... apparently, the DVR lost knowledge of the fact that I had purchased the film 2+ hours earlier. Just finished doing a menu reset. Guide data is back. To do list is still empty.

#57 OFFLINE   juniormaj

juniormaj

    Legend

  • Registered
  • 537 posts
  • LocationNewbury Park, CA
Joined: Feb 09, 2009

Posted 21 March 2009 - 07:56 PM

Didn't experience it here. I still have guide data through April 2 (or so).
HR20-700 on NR and HR22-100 on 0x2e7

#58 OFFLINE   yarbage

yarbage

    Cool Member

  • Registered
  • 26 posts
Joined: Aug 21, 2005

Posted 21 March 2009 - 07:57 PM

reboot worked for me. Had to go back and hit rerecord on some things.

#59 OFFLINE   blmoore

blmoore

    Legend

  • DBSTalk Club
  • 138 posts
Joined: Dec 23, 2006

Posted 21 March 2009 - 07:57 PM

I ran a system test instead of rebooting, and the guide data started repopulating.

Scratch that, it keeps happening...

Edited by blmoore, 21 March 2009 - 08:20 PM.

HR20-700 w/ WD 1TB/Antec MX-1, HDMI to Sony 52" XBR6 LCD, Logitech Harmony 890
HR22-100, HDMI to Sony 46" XBR2 LCD
HDVR2 DirecTivo, 212 Hours, SlingBox AV
Slimline dish, Zinwell WB68

#60 OFFLINE   KAL

KAL

    Godfather

  • Registered
  • 306 posts
Joined: Aug 31, 2008

Posted 21 March 2009 - 07:57 PM

There goes my Return of The Jedi recording :(
HR24-100
FIOS - Phone & 25/25 internet




Protected By... spam firewall...And...