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Guest Message by DevFuse

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What Happened to the Guide


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627 replies to this topic

#51 OFFLINE   fornold

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Posted 21 March 2009 - 07:55 PM

It has happened twice here for me also. Reboot fixed it the first time. But it came happened again a couple minutes later.

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#52 OFFLINE   poppo

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Posted 21 March 2009 - 07:55 PM

So far both my HR20-700s and HR20-100 have not been affected.

#53 OFFLINE   WWF

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Posted 21 March 2009 - 07:55 PM

To Be Announced and 7/14 date on my HR-21 and H-21.
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Living Room -- HR21-700 | Zenith Z50PX2D 50" Plasma, HDMI | Sony STR-DG920 HDMI | Wired Network
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#54 OFFLINE   RunnerFL

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Posted 21 March 2009 - 07:56 PM

No problems here. All of my receivers have all their guide data and have today's date displayed.
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#55 OFFLINE   JJaret

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Posted 21 March 2009 - 07:56 PM

Reset worked for me, but 24 minutes later it happened again

#56 OFFLINE   CindyJ

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Posted 21 March 2009 - 07:56 PM

Same happened here with my HR20-700 -- No guide data, to do list empty. Plus.... Top Movies folder went from 11 movies to 5. I'm certain of the timing of this sudden deletion from the folder as I was near the end of watching Milk from that folder. Screen went black, couldn't get a progress bar, couldn't stop the recording. Finally got out of the black screen by using channel up/down. Went back into the Top Movies folder, resumed Milk. Just as the film was ending, the DVR asked me to confirm that I wanted to purchase/watch the film. So... apparently, the DVR lost knowledge of the fact that I had purchased the film 2+ hours earlier. Just finished doing a menu reset. Guide data is back. To do list is still empty.

#57 OFFLINE   juniormaj

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Posted 21 March 2009 - 07:56 PM

Didn't experience it here. I still have guide data through April 2 (or so).
HR20-700 on NR and HR22-100 on 0x2e7

#58 OFFLINE   yarbage

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Posted 21 March 2009 - 07:57 PM

reboot worked for me. Had to go back and hit rerecord on some things.

#59 OFFLINE   blmoore

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Posted 21 March 2009 - 07:57 PM

I ran a system test instead of rebooting, and the guide data started repopulating.

Scratch that, it keeps happening...

Edited by blmoore, 21 March 2009 - 08:20 PM.

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#60 OFFLINE   KAL

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Posted 21 March 2009 - 07:57 PM

There goes my Return of The Jedi recording :(
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#61 OFFLINE   General_Zod

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Posted 21 March 2009 - 07:58 PM

Mine says 7/14 as well.. I was watching Back to the Future and suddenly my DVR went back or to the future!

#62 OFFLINE   homebase

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Posted 21 March 2009 - 07:58 PM

7/14? Is this some sort of Bastille Day joke? ( I feel a Rush song coming on...)

Funny thing that the HR-22 was affected by this problem but not our HR-20.

#63 OFFLINE   shadco

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Posted 21 March 2009 - 07:59 PM

looks like they moved the date forward which is why the todo's are empty.

Look at your history to see all the shows that were scheduled which they didn't record.

This could be a real mess.

#64 OFFLINE   DarinC

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Posted 21 March 2009 - 07:59 PM

I'm thinking they pushed the wrong date


Or pulled the plug.

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#65 ONLINE   Stuart Sweet

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Posted 21 March 2009 - 07:59 PM

Seems to me that this is affecting all receivers not just HRs so I'm going to move this to the General Discussion forum.
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#66 OFFLINE   tvjay

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Posted 21 March 2009 - 08:00 PM

looks like they moved the date forward which is why the todo's are empty.


Why is this only happening on some boxes though?
HDTV: Sony Bravia KDL-40W4100
DirecTV Receiver: HR22-100 (manufactured 9/8/09)
DirecTV Dish: AU9-S Slimline

#67 OFFLINE   DFWHD

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Posted 21 March 2009 - 08:01 PM

Lost the guide in North Texas at 8:30PM central time, RBR and it is back now...
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#68 OFFLINE   alexcohen

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Posted 21 March 2009 - 08:01 PM

Networked but no external hard drive HR20-200. Rebooting now.

#69 OFFLINE   tonyeroberts

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Posted 21 March 2009 - 08:01 PM

looks like they moved the date forward which is why the todo's are empty.

Look at your history to see all the shows that were scheduled which they didn't record.

This could be a real mess.


Wow, that just scares me.

#70 OFFLINE   FloorHead

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Posted 21 March 2009 - 08:01 PM

Why is this only happening on some boxes though?


That is the Question.

#71 OFFLINE   phranque1673

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Posted 21 March 2009 - 08:02 PM

One of my 2 HR10250's has the problem. Did a reboot and was fine for about 5 minutes and then poof into the future again. Anyone contact DTV about this yet.

#72 OFFLINE   apastuszak

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Posted 21 March 2009 - 08:02 PM

I really miss my DirecTIVO...

#73 OFFLINE   lemme14

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Posted 21 March 2009 - 08:03 PM

Reboot brought the data back, however, my To-Do list is empty. Also, season passes are still there, but they are not recognizing any of the shows they need to record. They can find the shows, but none are set to record. Going to be a real pain if I have to go back and reset all of these.

#74 OFFLINE   apastuszak

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Posted 21 March 2009 - 08:03 PM

Just got off the phone with DirecTV. They didn't tell me what caused it, but a reboot seems to be fixing it.

#75 OFFLINE   tonyeroberts

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Posted 21 March 2009 - 08:03 PM

I really miss my DirecTIVO...


I thought one of the previous posters said it affected their DirecTivo as well.




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