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Guest Message by DevFuse

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What Happened to the Guide


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627 replies to this topic

#101 OFFLINE   erict

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Posted 21 March 2009 - 08:15 PM

Same problem here:mad: Will try a reboot when I go to bed:(

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#102 OFFLINE   shadco

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Posted 21 March 2009 - 08:16 PM

After I re-booted, I ran the test but that still didnt fix my "to do list" unfortunately.



Looks like my todo list is starting to rebuild after reboot.

Where's that fingers crossed emoticon?

#103 OFFLINE   machavez00

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Posted 21 March 2009 - 08:16 PM

The guide data returned w/o a reset on the Philips. I'll check my HR when my nephew is done playing Skate 2.

#104 OFFLINE   JimV

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Posted 21 March 2009 - 08:17 PM

Same thing here HR-21 700

cant reboot cause Im watching Sebring.

I triggered it, I thought, by changing my favorites to 'channels I get'

Date is 7/14
Samsung 46" LCDTV - LN46A550 - HR23-100 / DECA2 / CCK
Onkyo Receiver TX-SR608
Polk Audio 5.1 Speakers
- - - - - -
Olevia 323v and HR21-
- - - -
Old Receivers: R15-100, R15-500, HR21-0700, H20
Customer since 2001

#105 OFFLINE   bellvis

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Posted 21 March 2009 - 08:18 PM

Blink. It's gone a second time now.

#106 OFFLINE   meister

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Posted 21 March 2009 - 08:18 PM

lost guide on my new HR21 and HR10-250, but not my Tivo R10 . Rebooted HR10-250, fine for a minute, then moved ahead to 7/14/09. Also had a message about not dialing in 114 days.

#107 OFFLINE   MadMac

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Posted 21 March 2009 - 08:18 PM

Showing 7/14 here, but what brought it to my notice was that the entire Season 3 of 'Dexter' that I downloaded is now gone (it was set to expire 5/29). :new_cussi:kickbutt:

#108 OFFLINE   Visman

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Posted 21 March 2009 - 08:19 PM

I will wait to reboot till all the MMM game at over I still have all the MMM Channels:hurah::hurah::hurah:

#109 OFFLINE   hobie346

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Posted 21 March 2009 - 08:20 PM

I too had the lost guide data on the HR20-700 at 6:30. Did the RBR and guide data came back. Started watching a movie and ten minutes into it the box did the blank thing again. Lost guide data again.

Just noticed that both my non-dvr boxes also got wacked - H20-100 and H23-600.

Edited by hobie346, 21 March 2009 - 08:46 PM.


#110 OFFLINE   Motleyfan

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Posted 21 March 2009 - 08:21 PM

My 2 H20-600's suffered the same loss of guide. I've rebooted one of them and it cleared it up. I also have a Sony Hd300 hooked up to a SD TV and did NOT have any issues with losing the guide.

Nick

#111 OFFLINE   JimV

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Posted 21 March 2009 - 08:21 PM

this reminds me of the time where they f'd up the firmware upgrade and sent it to every unit in the country at 7:30pm, right before prime time and gummed up everyones systems for over an hour.

or more.
Samsung 46" LCDTV - LN46A550 - HR23-100 / DECA2 / CCK
Onkyo Receiver TX-SR608
Polk Audio 5.1 Speakers
- - - - - -
Olevia 323v and HR21-
- - - -
Old Receivers: R15-100, R15-500, HR21-0700, H20
Customer since 2001

#112 OFFLINE   davring

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Posted 21 March 2009 - 08:21 PM

One HR20 lost its mind and the other HR20 seems to be unaffected. 7/14 date here as well. A reboot fixed mine.

#113 OFFLINE   ATARI

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Posted 21 March 2009 - 08:21 PM

My wife has been watching the Duke/Texas game since 7:30.

I told her not to check the guide or do anything else to mess it up.

I'll check the status of the HR20-100 when the game is over.

The H20-100 seems to be fine. Still shows 3/21 as the date.

#114 OFFLINE   KAL

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Posted 21 March 2009 - 08:22 PM

Looks like my todo list is starting to rebuild after reboot.

Where's that fingers crossed emoticon?



So far mines showing just one show for the next 4 upcoming weeks. I suppose its a start (I hope)
HR24-100
FIOS - Phone & 25/25 internet

#115 OFFLINE   DCSholtis

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Posted 21 March 2009 - 08:22 PM

You've got to be kidding! No March Madness! My to do list is empty, will it repopulate if the problem gets fixed?


Last time this happened the to do list re populated but it took a few hours. BTW I just rebooted and my MMM Channels are still gone. UGH!!
Dan Sholtis
"The Raiders will be back. I have unshakable confidence, the will to win, and I just know that the fire that burns brightest in this building is the will to win. And we will win. We will win."---Al Davis. Rest In Peace, Al

#116 OFFLINE   sbelmont

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Posted 21 March 2009 - 08:22 PM

Guide data was gone on 1 HR20 and noticed the date being Tues 7/14 and did a reboot before coming here. Checked another HR20 and it was fine. It is currently playing a movie to DVD. Guide was back after reboot but todo is empty. Added 3 manual recordings and saw a 4th appear. It is a repeat that it shouldn't have picked up.

This is going to be a mess. :confused:

#117 OFFLINE   campy

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Posted 21 March 2009 - 08:22 PM

HR21-700 running Friday night's CE lost all guide data and kicked me out of a VOD I was watching (15 minutes into movie, about 30% downloaded) at 8:30pm Central.

RBR and multiple System tests do not solve issue.

Switching to backup Sony Sat (OLD SCHOOL) guide looked fine... until I scrolled right to two hours later... tried to acquire guide data from sat, failed, set date to 7/14, lost ALL guide data.

Called DirecTV, on-hold message states that they are aware of problem related to "To Be Announced" in guide data and will have it fixed "as soon as possible".

I don't recall seeing an outage/screwup of this magnitude before... looks to be related to sats/time code/clocks/guide data. Will be an interesting story once the event is complete (if we ever get the full scoop!).

#118 OFFLINE   tonyeroberts

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Posted 21 March 2009 - 08:22 PM

So far mines showing just one show for the next 4 upcoming weeks. I suppose its a start (I hope)


mine too :confused:

#119 OFFLINE   SFjr

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Posted 21 March 2009 - 08:23 PM

Same here on my HR22. Rebooted - guide data came back - but after a few minutes the screen blanked and all guide data was lost. MLS Direct Kick no longer works...

#120 OFFLINE   ATARI

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Posted 21 March 2009 - 08:23 PM

this reminds me of the time where they f'd up the firmware upgrade and sent it to every unit in the country at 7:30pm, right before prime time and gummed up everyones systems for over an hour.

or more.


Actually there have been two times (not counting whatever is happening tonight), that the firmware upgrade has been pushed in primetime.

#121 OFFLINE   KAL

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Posted 21 March 2009 - 08:24 PM

As frustrated as I am, I feel even more sorry for the folks out there that paid $$$$ for various sports packages. Only thing im losing right now is a movie that I was recording on Spike HD.
HR24-100
FIOS - Phone & 25/25 internet

#122 OFFLINE   SledDog

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Posted 21 March 2009 - 08:25 PM

Fix mine with an RBR. But now my To Do List is populated with items in JULY!
PhuturePrimitive, Kaya Project, Thievery Corporation, Crystal Method, Leftfield, Hybrid, Solar Fields

Huff 85 Heavy, turn left heading 300. Expect vectors thru final for controller amusement.

My A/V Equipment
DirecTV receiver, TV, home sound thingy, a bunch of remotes.

#123 OFFLINE   neocharles

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Posted 21 March 2009 - 08:25 PM

Mine just disappeared. 10:25EST. date is 7/14
Living Room: HR21-100 via HDMI to Sony KDF-50E2000 Utilizing direct RJ11
Bedroom: H21-100 via Component to Samsung LN32A330
Networked: Yes; Both Units Connected via WGA600N

#124 OFFLINE   Janice805

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Posted 21 March 2009 - 08:25 PM

Same here. 7/14, TO LIST GONE, no GUIDE data. Did a RBR which helped (I thought) then lost Guide Data (again). Pulled the plug. Now Guide Data, but no TO DO LIST. I'm on the phone with DTV (45 minute hold) and the CSR I'm talking to doesn't know anything about it. Said it could have been a power interruption. I said FOR THE WHOLE COUNTRY? She just returned to the line and said it's the first she's heard of it and no one is aware of the problem. OK, good answer. Still not resolved.
?????

#125 OFFLINE   JACKIEGAGA

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Posted 21 March 2009 - 08:26 PM

RBR fixed my problem

JACK,
 
 





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