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Guest Message by DevFuse

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What Happened to the Guide


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627 replies to this topic

#81 OFFLINE   deano

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Posted 21 March 2009 - 08:06 PM

Have two HR20-700 units. One unit that is connected to my network has lost it's guide data twice and reset the date to 7/14. My unit that is not connected to the network so far is acting "normal". With the date change two movies that were downloaded via VOD with expirations dates of 3/30 are gone. What a pain!

Edited by deano, 21 March 2009 - 08:08 PM.
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#82 OFFLINE   DarinC

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Posted 21 March 2009 - 08:07 PM

I ran a system test instead of rebooting, and the guide data started repopulating.


Hmmm, I tried that, and it didn't work, at least not at first. But then a minute later there was a quick audio drop-out (listening to a music channel), and the date corrected, and now the guide is starting to populate.
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#83 OFFLINE   rminsk

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Posted 21 March 2009 - 08:07 PM

HR10-250 fine but the HR20-700 has bad guide data.

#84 OFFLINE   tonyeroberts

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Posted 21 March 2009 - 08:08 PM

Hmmm, I tried that, and it didn't work, at least not at first. But then a minute later there was a quick audio drop-out (listening to a music channel), and the date corrected, and now the guide is starting to populate.


Have you checked your To Do list? Is it repopulating as well?

#85 OFFLINE   Wire Paladin

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Posted 21 March 2009 - 08:08 PM

same problem on my hr20-700.

No problem with TiVO STD dvr
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#86 OFFLINE   DarinC

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Posted 21 March 2009 - 08:09 PM

Have you checked your To Do list? Is it repopulating as well?


No, it's still empty.

No problem with TiVO STD dvr

Is that the one in the bedroom? ;)
Friends don't let friends buy PPV.

#87 OFFLINE   d1dalton

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Posted 21 March 2009 - 08:09 PM

I did the reset and that worked. I also called D* to complain because I have the March Madness package. All they did was credit my account $5.99 and give me a programming credit of $5 for the next 3 months.

#88 OFFLINE   DCSholtis

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Posted 21 March 2009 - 08:10 PM

Just now happened to me and my Mega March Madness channels have disappeared. I'll reboot now.
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#89 OFFLINE   poppo

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Posted 21 March 2009 - 08:10 PM

I spoke too soon. 9:05PM CT one HR20-700 lost the guide data. Rebooting now.

#90 OFFLINE   tivoboy

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Posted 21 March 2009 - 08:10 PM

This happened on all my HR20-700 and the older H10-250 HDTIVOS! WTF

#91 OFFLINE   tonyeroberts

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Posted 21 March 2009 - 08:10 PM

No, it's still empty.


Interesting. I just tried a System Test as well (had already rebooted and got my guide data back) and I now have 1 recording in my To Do list for tomorrow. Hopefully, it's working its way throught them all.

#92 OFFLINE   lemme14

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Posted 21 March 2009 - 08:11 PM

I just had one show show up in my To-Do list so hopefully it's starting to re-populate.

#93 OFFLINE   rnam

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Posted 21 March 2009 - 08:11 PM

I did a reboot , that fixed the guide for about 5 min then the date jumped back to Tue 7/14 and lost all guide data

#94 OFFLINE   Starchild

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Posted 21 March 2009 - 08:12 PM

Reboot worked but waiting for to do list to rebuild. Only happened to the dvrs being used at the time.
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#95 OFFLINE   alexcohen

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Posted 21 March 2009 - 08:12 PM

Guide back, to do starting repopulating

#96 OFFLINE   KAL

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Posted 21 March 2009 - 08:13 PM

After I re-booted, I ran the test but that still didnt fix my "to do list" unfortunately.
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#97 OFFLINE   machavez00

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Posted 21 March 2009 - 08:14 PM

My nephew is playing the PS3 so I don't know about the HR20. The SD Philips DirecTiVo says to be announced.

#98 OFFLINE   juniormaj

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Posted 21 March 2009 - 08:14 PM

I didn't experience the event at 6:30, but at 7:07pm Pacific it happened to my HR22. The HR20 is still unaffected.

#99 OFFLINE   rahchgo

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Posted 21 March 2009 - 08:14 PM

HR20-700 lost Guide data. Date is 7/14. HR10-250 is fine

#100 OFFLINE   DRKnapp

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Posted 21 March 2009 - 08:14 PM

I have the problem also on my 21-700. Guess another RBR is in order. This getting old. :nono:




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