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Guest Message by DevFuse

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What Happened to the Guide


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627 replies to this topic

#126 OFFLINE   lemme14

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Posted 21 March 2009 - 08:26 PM

mine too :confused:


Mine is now rebuilding. Up to six shows, doing them in order (now it's up to Monday night).

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#127 OFFLINE   DCSholtis

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Posted 21 March 2009 - 08:27 PM

And my March Madness channels return just in time to see Gonzaga sink the winning basket......
Dan Sholtis
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#128 OFFLINE   davring

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Posted 21 March 2009 - 08:28 PM

My HR20 rebooted and guide data was restored, but my ToDo list is empty. Maybe it will repopulate? At least all my series are still listed in the prioritizer.

#129 OFFLINE   HarryD

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Posted 21 March 2009 - 08:28 PM

Count me in... I even reset my box and got the guide back only to loose it again... Jeez
HarryD

#130 OFFLINE   bobnielsen

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Posted 21 March 2009 - 08:28 PM

The guide on my HR20-700 shows the correct date. My TODO list is empty (did the CE upgrade last night) but the shows in my series links have the ® indication in the guide.

#131 OFFLINE   juniormaj

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Posted 21 March 2009 - 08:29 PM

Showing 7/14 here, but what brought it to my notice was that the entire Season 3 of 'Dexter' that I downloaded is now gone (it was set to expire 5/29). :new_cussi:kickbutt:


I've got the 7/14, and ALL of my VOD titles are gone from "My Playlist".
7 out of the 10 "Top Movies" have disappeared as well (there are 3 that remain with expiration dates in August and September).

#132 OFFLINE   JimV

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Posted 21 March 2009 - 08:30 PM

D* needs a new Change Control manager, process and system.
Samsung 46" LCDTV - LN46A550 - HR23-100 / DECA2 / CCK
Onkyo Receiver TX-SR608
Polk Audio 5.1 Speakers
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Olevia 323v and HR21-
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Old Receivers: R15-100, R15-500, HR21-0700, H20
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#133 OFFLINE   Xalky

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Posted 21 March 2009 - 08:30 PM

I rebooted once already. It brought the guide back for about 20 minutes and now it went back to the "to be announced" status. It's frustrating because I had 2 programs recording and they both topped 7 minutes into the recordings.
I hope they fix it soon.

#134 OFFLINE   fornold

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Posted 21 March 2009 - 08:31 PM

The todo list is rebuilding, but only for series links. Any individual recording I had seems to be gone. This includes programs for that start in 1/2 hour, so the guide data is back for that time already.

#135 OFFLINE   retromzc

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Posted 21 March 2009 - 08:32 PM

It's not just the dvr's. The same guide/date problem has also hit my two H20 non dvr receivers.
R. B.

1 H20-100 receiver
1 HR24-500 dvr receiver
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#136 OFFLINE   PCampbell

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Posted 21 March 2009 - 08:32 PM

HR20-100 and HR21-700 Reset worked for now.

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#137 OFFLINE   deano

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Posted 21 March 2009 - 08:33 PM

Guide just went again.

#138 OFFLINE   WB3FFV

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Posted 21 March 2009 - 08:34 PM

My HR22-100 lost all guide data..

My HR20-700 seems to be fine..

I did a RBR as many have mentioned on my HR22, and it fixed the guide. I see nothing in my to-do listing at this time, but guessing that may take a few hours to get the data back in the DVR before the to-do list actually gets built..

Gotta say, this was a strange one..

#139 OFFLINE   Doug Brott

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Posted 21 March 2009 - 08:35 PM

Folks .. I've alerted DIRECTV .. I'm waiting to hear back.
DIRECTV Firmware Monitor - iPhone - Android - HTML5

DIRECTV employee since August 2011.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

#140 OFFLINE   wmschultz

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Posted 21 March 2009 - 08:35 PM

Any guidance from the MODS? Any word from D*?

#141 OFFLINE   Hutchinshouse

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Posted 21 March 2009 - 08:36 PM

This rocks! Thanks DIRECTV. Mine are FUBAR too.

#142 OFFLINE   Msguy

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Posted 21 March 2009 - 08:36 PM

There Better be one hell of an explanation from DirecTv as to what is going on.

#143 OFFLINE   JimV

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Posted 21 March 2009 - 08:37 PM

Bastille Day!

Im thinking Im not going to reboot given that it doesnt appear to be sticking.
Samsung 46" LCDTV - LN46A550 - HR23-100 / DECA2 / CCK
Onkyo Receiver TX-SR608
Polk Audio 5.1 Speakers
- - - - - -
Olevia 323v and HR21-
- - - -
Old Receivers: R15-100, R15-500, HR21-0700, H20
Customer since 2001

#144 OFFLINE   PoitNarf

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Posted 21 March 2009 - 08:37 PM

I was wondering what that blip was about an hour ago.
Receivers: HR20-700, H20-600, H21-200, D12-300, RCA DRD486
Dish: AT9 | Multiswitch: WB68
TV: Sony KDF50WE655

My Setup


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#145 OFFLINE   LarryFlowers

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Posted 21 March 2009 - 08:38 PM

Ironically... all of H and HR boxes are fine but the DirecTivo boxes (SD) all got hit.
Larry R. Flowers
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1st DirecTV Receiver Install Nov 1994
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#146 OFFLINE   dragonbait

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Posted 21 March 2009 - 08:38 PM

Why is this only happening on some boxes though?

We know that guide data is provided from the 101 or 119 sats depending on what channels you have tuned. I would think it is safe to say that the date/time info is sent on both 101 and 119 as well. If only one of those two streams started sending the incorrect data/time then we would see some boxes impacted while others remain fine. That is my best guess.

Of course, the problem could be something completely different.


#147 OFFLINE   yarbage

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Posted 21 March 2009 - 08:38 PM

mine is doing it again.....second time tonight

#148 OFFLINE   meister

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Posted 21 March 2009 - 08:40 PM

lost guide on my new HR20 and HR10-250, but not my Tivo R10 . Rebooted HR10-250, fine for a minute, then moved ahead to 7/14/09. Also had a message about not dialing in 114 days.


HR20-100 was working fine after reboot for 10-15 mins and working on a recording and *bam* 7/14 again...

HR10-250 still confused after a number of reboots

#149 OFFLINE   CorneredBeast

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Posted 21 March 2009 - 08:41 PM

I don't know if it has any relation to this but coincident with the guide problems I'm reading about, the HD locals out of Birmingham (AL) became unwatchable due to severe pixelization and audio dropouts. The SD locals are normal, as is all other HD programming. I haven't seen any guide/date problems on my three HR20's.
Panasonic TH-50PF9UK Plasma
Panasonic TC-32LX70 LCD
Pioneer Elite Kuro FD-111
3 X HR20-700 HDDVR

#150 OFFLINE   Doug Brott

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Posted 21 March 2009 - 08:41 PM

There Better be one hell of an explanation from DirecTv as to what is going on.


I haven't heard, but it seems pretty easy to see what is going on .. The 7/14 date is not in the guide data that is being transmitted so everything is unknown and shows up as "To Be Announced."
DIRECTV Firmware Monitor - iPhone - Android - HTML5

DIRECTV employee since August 2011.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV




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