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Guest Message by DevFuse

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What Happened to the Guide


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627 replies to this topic

#141 OFFLINE   Hutchinshouse

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Posted 21 March 2009 - 08:36 PM

This rocks! Thanks DIRECTV. Mine are FUBAR too.

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#142 OFFLINE   Msguy

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Posted 21 March 2009 - 08:36 PM

There Better be one hell of an explanation from DirecTv as to what is going on.

#143 OFFLINE   JimV

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Posted 21 March 2009 - 08:37 PM

Bastille Day!

Im thinking Im not going to reboot given that it doesnt appear to be sticking.
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#144 OFFLINE   PoitNarf

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Posted 21 March 2009 - 08:37 PM

I was wondering what that blip was about an hour ago.
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#145 OFFLINE   LarryFlowers

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Posted 21 March 2009 - 08:38 PM

Ironically... all of H and HR boxes are fine but the DirecTivo boxes (SD) all got hit.
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#146 OFFLINE   dragonbait

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Posted 21 March 2009 - 08:38 PM

Why is this only happening on some boxes though?

We know that guide data is provided from the 101 or 119 sats depending on what channels you have tuned. I would think it is safe to say that the date/time info is sent on both 101 and 119 as well. If only one of those two streams started sending the incorrect data/time then we would see some boxes impacted while others remain fine. That is my best guess.

Of course, the problem could be something completely different.


#147 OFFLINE   yarbage

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Posted 21 March 2009 - 08:38 PM

mine is doing it again.....second time tonight

#148 OFFLINE   meister

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Posted 21 March 2009 - 08:40 PM

lost guide on my new HR20 and HR10-250, but not my Tivo R10 . Rebooted HR10-250, fine for a minute, then moved ahead to 7/14/09. Also had a message about not dialing in 114 days.


HR20-100 was working fine after reboot for 10-15 mins and working on a recording and *bam* 7/14 again...

HR10-250 still confused after a number of reboots

#149 OFFLINE   CorneredBeast

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Posted 21 March 2009 - 08:41 PM

I don't know if it has any relation to this but coincident with the guide problems I'm reading about, the HD locals out of Birmingham (AL) became unwatchable due to severe pixelization and audio dropouts. The SD locals are normal, as is all other HD programming. I haven't seen any guide/date problems on my three HR20's.
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#150 OFFLINE   Doug Brott

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Posted 21 March 2009 - 08:41 PM

There Better be one hell of an explanation from DirecTv as to what is going on.


I haven't heard, but it seems pretty easy to see what is going on .. The 7/14 date is not in the guide data that is being transmitted so everything is unknown and shows up as "To Be Announced."
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#151 OFFLINE   carlsbad_bolt_fan

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Posted 21 March 2009 - 08:43 PM

Glad I'm not alone in all this.

Menu-Reset worked for me.

Wonder what the "official" D* response will be. :lol:
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#152 OFFLINE   fornextloop

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Posted 21 March 2009 - 08:43 PM

hr20-700 Up to 5 reboots and it just kicked out the Sebring recording again (fortunately it just ended). Right now it thinks it is 7/14 in the guide (I was not looking for that until I read this thread). I'm just going to let it run this time and see what happens. For technical purposes I have an external HD attached.

What ever they just introduced (probably into the data stream) they need to remove it.
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#153 OFFLINE   mdeatherage

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Posted 21 March 2009 - 08:43 PM

HR-21, did it at about 8:30 CDT and again at about 9:35 CDT. I rebooted the unit after it started responding to remote commands about 9:00 PM, but it just did the same thing again. Guide has everything "regular schedule" or "to be announced," box is VERY slow to respone to the remote control, and to-do list is completely empty (although the prioritizer is in place).

Reboot again? I've already marked two programs to re-record later tonight so I can see what I missed. So glad I didn't spend the bucks for Mega March Madness!

#154 OFFLINE   phatmatt1215

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Posted 21 March 2009 - 08:45 PM

Everything seems ok to me in Wisconsin at 9:45 PM.

#155 OFFLINE   dennisj00

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Posted 21 March 2009 - 08:48 PM

Only one HR20-700 here affected out of one HR20-700, HR22-100, and H21-200 fine.

Go figure!

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#156 OFFLINE   sturoberts

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Posted 21 March 2009 - 08:48 PM

Lost guide data at 8:30 CST + all ToDos. Rebooted via Menu-->Reset and guide came back. ToDos repopulating VERY slowly.

#157 OFFLINE   DarinC

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Posted 21 March 2009 - 08:49 PM

Interesting. I just tried a System Test as well (had already rebooted and got my guide data back) and I now have 1 recording in my To Do list for tomorrow. Hopefully, it's working its way throught them all.


Strangely, it's been about 45 mins since I got my guide data back, and still not a single thing in my todo list. But the flip side is, I haven't had the problem re-appear like it has for others. Once it went back to 3-21, it never slipped to 7-14 again. (at least not yet)
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#158 OFFLINE   webhype

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Posted 21 March 2009 - 08:49 PM

was at the end of the Battlestar Galactica series finale and the screen went black and I said oh no Sopranos finale all over again.

#159 OFFLINE   wmschultz

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Posted 21 March 2009 - 08:49 PM

3 HR 20's and a H21 affected. I haven't bothered to check my other H21 or the SD DVR's.

#160 OFFLINE   Tom Servo

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Posted 21 March 2009 - 08:50 PM

I don't know if it has any relation to this but coincident with the guide problems I'm reading about, the HD locals out of Birmingham (AL) became unwatchable due to severe pixelization and audio dropouts. The SD locals are normal, as is all other HD programming. I haven't seen any guide/date problems on my three HR20's.

I was wondering about that myself. The Birmingham HD locals are all breaking up. The good news is (so far) I've got a H20-100 and an HR2x that did not get zapped. The DVR is recording two programs right now and the guide looks fine for the next two hours.

*crosses fingers*

Someone's gonna be giving out a lot of bill credits — if there's 160 posts here already, then it must be really affecting tens of thousands!




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