Posted 31 December 2013 - 11:09 PM
I have been trying to get my D12-100 working in my RV. Unfortunately my old receiver started showing the obsolete msg while we are 600 miles from home. I called Direct TV and they sent this new D12-100 out and the tech told me he had it pass the IV test before he gave it to me. I called Direct TV to activate and they said that it failed the IV test. I've been struggling with Direct TV over this issue for several days now. The last tech I talked to on the phone said I either had to go to an authorized RV dealership to have them run an IV test on the new receiver or return to my home zip code, 600 miles away, to get the receiver to pass the IV test and start working. Are these my only options? I am far from any authorized dealership and won't be home for another two or three weeks.