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DirecTV Insiders forum?


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52 replies to this topic

#1 OFFLINE   goosecat

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Posted 22 August 2009 - 01:42 PM

I got an email from directv inviting me to directv insiders forums. Has anyone else gotten this? Is this legit?

Edited by Greg Alsobrook, 24 August 2009 - 01:12 PM.
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#2 OFFLINE   RobertE

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Posted 22 August 2009 - 01:43 PM

I got an email from directv inviting me to directv insiders forums. Has anyone else gotten this? Is this legit?


Yes, it's legit.

Edited by Greg Alsobrook, 24 August 2009 - 01:12 PM.
edited quoted post

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#3 OFFLINE   The Merg

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Posted 22 August 2009 - 02:10 PM

Robert,

Is it one of those secret societies that only those that are members or are invited to join can talk to each other about it? :D

- Merg

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#4 OFFLINE   Chris Blount

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Posted 22 August 2009 - 02:13 PM

I got an email from directv inviting me to directv insiders forums. Has anyone else gotten this? Is this legit?

Yes, it's real. Some of us are already there. :)

Edited by Greg Alsobrook, 24 August 2009 - 01:12 PM.
edited quoted post


#5 OFFLINE   goosecat

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Posted 22 August 2009 - 04:01 PM

Yes, it's legit.


Ok, thanks. I signed up. It's not immediately obvious what the point of the website is over and beyond dbstalk. There aren't very many threads and they don't seem very active. There are some pretty generic demographic survey questions like how much TV do you watch or how much time do you spend online. It feels like a promotional website more than anything. Maybe I'm missing something.

#6 OFFLINE   The Merg

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Posted 22 August 2009 - 04:20 PM

Yes, it's real. Some of us are already there. :)


Well, aren't you special?

Oh wait, that's right. You are! :D

- Merg

Today's problems don't worry me, I haven't solved yesterday's yet.

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#7 OFFLINE   Sixto

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Posted 22 August 2009 - 05:18 PM

Our invites must have gotten lost in the mail. :)
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#8 OFFLINE   Tom Robertson

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Posted 22 August 2009 - 05:56 PM

Yes, it is legit.

I don't know how the invitees were picked, but in general DIRECTV is running this show as another means to get more information from subscribers. DBStalk is not directly involved in any way. (Other than several DBStalkers and other bloggers were invited.)

Seems like a great way for a company to get information from real people (as well as using DBStalk.) :D

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#9 OFFLINE   MadMac

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Posted 22 August 2009 - 10:57 PM

I got an email from directv inviting me to directv insiders forums. Has anyone else gotten this? Is this legit?


We could tell you, but then we'd have to kill you.....

Edited by Greg Alsobrook, 24 August 2009 - 01:13 PM.
edited quoted post


#10 OFFLINE   MNT

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Posted 23 August 2009 - 02:54 AM

I got an invite from mentioning something I liked about DIRECTV on Twitter. They're listening. :)

#11 OFFLINE   joed32

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Posted 23 August 2009 - 10:15 AM

It's just a small forum for users to help users. Some good people there and some of them are here as well. Not as good as DBS talk at all but OK for what they do in helping newbies. Directv runs the site but does not participate.

#12 OFFLINE   metalsludge2180

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Posted 23 August 2009 - 10:23 AM

The prgram is designed for customers to provide feedback concerning issues with customer service, tech issues, promotions, and installation. It is a valuable tool to gain customer insights into ways to streamline services and provide clear and consice changes in policy when needed. It's intended to receive feedback both positive and negative in order to increase customer satisfaction and provide answers to customer concerns.
We have lost common sense and ownership of our actions. As well as Michael Jackson, Steve McNair, and Billy Mays..

#13 OFFLINE   Drew2k

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Posted 23 August 2009 - 10:29 AM

Yeah, I think my invite got lost in the mail as well! :P

#14 ONLINE   litzdog911

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Posted 23 August 2009 - 11:10 AM

It's just a small forum for users to help users. Some good people there and some of them are here as well. Not as good as DBS talk at all but OK for what they do in helping newbies. Directv runs the site but does not participate.


joed32:
I think you're confusing the DirecTV Support Forum (http://forums.directv.com) with the new "Insider Forum". The Insider Forum seems to be more for Marketing/Planning feedback and is actively managed by several DirecTV employees to solicit feedback on specific programming and services topics.
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#15 OFFLINE   joe diamond

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Posted 23 August 2009 - 02:54 PM

Would this be the place where Directv says:
The situation in our installation department has descended to an embarrassing level. Effective today we are dropping the MSP and HSP programs. If anybody knows a former tech please tell them we will pay any losses incurred through these programs if they will just come help us get some installations done.
Is this it?

Joe

#16 OFFLINE   carl6

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Posted 23 August 2009 - 03:13 PM

Sorry Joe, that site is still in the works. Go ahead and hold your breath :-)

#17 OFFLINE   fluffybear

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Posted 23 August 2009 - 03:38 PM

I got an invite from mentioning something I liked about DIRECTV on Twitter. They're listening. :)


I received an invite as well but wasn't sure about it. Put it on the back burner but now that I know it's on the up and up, I may have to find some time to check it out..

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#18 OFFLINE   joed32

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Posted 24 August 2009 - 08:45 AM

joed32:
I think you're confusing the DirecTV Support Forum (http://forums.directv.com) with the new "Insider Forum". The Insider Forum seems to be more for Marketing/Planning feedback and is actively managed by several DirecTV employees to solicit feedback on specific programming and services topics.


You're absolutely right, I didn't know that. Thanks.

#19 OFFLINE   trainman

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Posted 24 August 2009 - 10:17 AM

I got an invite from mentioning something I liked about DIRECTV on Twitter. They're listening. :)


Same here -- a nice surprise that they've been noticing my occasional "@DIRECTV" mentions on Twitter, even though most haven't been directly, specifically related to DirecTV service (one I remember said something like "@DIRECTV DVR menus now say '244 SyfyHD.' Looks weird").
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#20 OFFLINE   tcusta00

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Posted 24 August 2009 - 10:26 AM

Anyone remember the movie Fight Club? :sure:




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