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Acoustic Research XSight: Discussion Thread


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305 replies to this topic

#251 OFFLINE   mdavej

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Posted 28 September 2009 - 09:30 PM

That's too funny. Answering my AR tech support question a while back, "Lawrence" flat out told me the xsight didn't work with native D* RF at all. They are completely clueless. I'm certain he doesn't understand your question. Even if he did, he wouldn't know the answer. The fact that the same guy answered both our questions tells us all we need to know about AR support. The main problem is AR is just a name slapped on a one-for-all remote. They don't know the product at all. They just sell it.

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#252 OFFLINE   armophob

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Posted 28 September 2009 - 09:46 PM

Show of hands to kill this thread? The disappointment is too much to keep re-living.

#253 OFFLINE   mdavej

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Posted 29 September 2009 - 01:20 PM

Lots of good info here for people who don't know any better. Plus you never know if the next version might actually improve. I say let it float (or sink?) to the bottom on it's own. I'll quit posting until something positive happens :)

#254 OFFLINE   Drew2k

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Posted 29 September 2009 - 07:01 PM

Yeah, keep it open ...

If anyone ever posts about an update to the EZ-RC software I'll get notified via the thread subscription. :)

#255 OFFLINE   dconfer

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Posted 21 October 2009 - 01:20 PM

I have tried reading thru this to find out if this remote works or not. Could someone please recap the thread. I need to buy a remote and would love to have the RF with my HR20-700. Or should I just buy another Harmony One? Sorry for asking this but I got confused when trying to read thru this.

#256 OFFLINE   Tom Robertson

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Posted 21 October 2009 - 01:34 PM

I have tried reading thru this to find out if this remote works or not. Could someone please recap the thread. I need to buy a remote and would love to have the RF with my HR20-700. Or should I just buy another Harmony One? Sorry for asking this but I got confused when trying to read thru this.


If you hope to control more than 1 DIRECTV receiver via RF, you're outta luck. (Most unfortunately.) If all you want to control is one DIRECTV receiver, this remote very well might be the one for you.

Cheers,
Tom

Go Packers!

My real treasures: 5 Grandchildren - S, D, M, M, C ; Now 5! Great-Grandtibbers - B, H, J, A, and M (Born 7/31/2011)


#257 OFFLINE   dconfer

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Posted 21 October 2009 - 06:35 PM

I only want to use it for one HR20 on RF. But I do need it to work with other components as well. Will it work on the other equipment like my harmony one does? Also will it work with my HR20 using RF without any other equipment?

#258 OFFLINE   mdavej

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Posted 23 October 2009 - 11:04 AM

I only want to use it for one HR20 on RF. But I do need it to work with other components as well. Will it work on the other equipment like my harmony one does?

Qualified Yes. It will work with all your other devices, but doesn't work quite like harmony. An activity on xsight is just a macro. The result is almost the same: it turns on your devices, switches inputs and maps the right keys for volume, playback, menus, etc. The difference is that if you run the activity again, it will repeat all the steps in the activity. This is how most universal remotes besides Harmony work anyway. Harmony will leave out the steps it performed before. This is usually not a problem if all your devices have discrete power and input commands (many do). If some don't, it will toggle them back off or switch inputs. That's the major difference. You won't really know for sure until you try it. If you post a list of devices, I can probably tell you if they all have discrete power or not.

Also will it work with my HR20 using RF without any other equipment?

Yes

Although my xsight is for sale, I think it's a pretty good alternative to the D* RF remote. Although it's not quite as smart as harmony, it's fairly close.

#259 OFFLINE   MBlue72

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Posted 26 October 2009 - 08:19 PM

dconfer (if you are still here) or anyone else that is interested:

I am considering purchasing this remote and have read through this entire thread (whew!). Here is what I take away from the previous 258 posts, as far as negatives of the XSight Touch:

1)… it can only control (via RF) a single DirecTV receiver
2)… it’s “a lemon if you have more than one device that changes channels” [see post #193]
3)… you cannot customize soft button placement [#193]
4)… Activity and Device soft buttons share the same screen. Soft buttons for one appear for the other [#193]
5)… "when you power off, it does NOT return to the home screen – it stays in whatever mode you were" [#193]
6)… it’s hard to program. This point was made in several posts, see #221 for example
7)… it may be problem with Toggle On And Off devices … This point was made in several posts, see #258 above for example.

In my case, issues 1 and 2 don’t apply. Issues 3 and 4 are “only” an inconvenience. Issues 5, 6 and 7 are significant, though. I need to understand 7 better (for my own specific equipment).

Anyone else like to add more shortcomings? Did I summarize all this well?

Of course there are plenty of pluses too. To name a few … seems solidly made, works natively (via RF) with DirecTV receivers (even includes colored buttons and “List” button), RF capable, has macro capability, good key layout, nice backlighting, etc.

Hope this helps,

Dave

Edit: (tom robertson) removed the font tags altogether.

Edited by Tom Robertson, 26 October 2009 - 09:20 PM.
trying to reduce font size - not trying to overwhelm


#260 OFFLINE   Tom Robertson

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Posted 26 October 2009 - 09:30 PM

Dave,

Great job with the summary. It seems thorough and complete.

Cheers,
Tom

Go Packers!

My real treasures: 5 Grandchildren - S, D, M, M, C ; Now 5! Great-Grandtibbers - B, H, J, A, and M (Born 7/31/2011)


#261 OFFLINE   mdavej

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Posted 26 October 2009 - 11:17 PM

dconfer (if you are still here) or anyone else that is interested:

I am considering purchasing this remote and have read through this entire thread (whew!). Here is what I take away from the previous 258 posts, as far as negatives of the XSight Touch:

1)… it can only control (via RF) a single DirecTV receiver. TRUE
2)… it’s “a lemon if you have more than one device that changes channels” [see post #193] FALSE. This was taken out of context. Each activity can have it's own channel changing device just like harmony. I believe the OP wanted several favorites lists for different devices, which is a different issue.
3)… you cannot customize soft button placement [#193]. FALSE. Soft buttons can go anywhere. There are restrictions though. Once you place them on a page, you can move them anywhere on that page. To move a button to a different page, you must delete it and place it again. OP is correct that they fill in reverse order, one page at a time. It just requires some planning to get the layout you want.
4)… Activity and Device soft buttons share the same screen. Soft buttons for one appear for the other [#193]FALSE. This doesn't make sense to me. An activity that uses 4 devices, for instance, certainly doesn't have 4 devices worth of soft buttons. It has whatever buttons you added to the activity.
5)… "when you power off, it does NOT return to the home screen – it stays in whatever mode you were" [#193]. TRUE. But all you have to do is press the HOME button.
6)… it’s hard to program. This point was made in several posts, see #221 for example. Sort of. It's more frustrating than harmony, but not by much. Once you understand how it works, it's not so bad.
7)… it may be problem with Toggle On And Off devices … This point was made in several posts, see #258 above for example. TRUE. Xsight, like most remotes, doesn't track device states. Harmony is somewhat unique in that ability.

In my case, issues 1 and 2 don’t apply. Issues 3 and 4 are “only” an inconvenience. Issues 5, 6 and 7 are significant, though. I need to understand 7 better (for my own specific equipment).

Anyone else like to add more shortcomings? Did I summarize all this well?

Of course there are plenty of pluses too. To name a few … seems solidly made, works natively (via RF) with DirecTV receivers (even includes colored buttons and “List” button), RF capable, has macro capability, good key layout, nice backlighting, etc.

Hope this helps,

Dave

Edit: (tom robertson) removed the font tags altogether.


Dave,

Great job assembling what's in this thread. No offense to the OP's, but unfortunately much of it is false. I'm no fan of this remote, but it does work fairly well. See my edits above.

This remote works differently from harmony. Activities are just macros on Xsight. They're not really states like they are in harmony. If you accept that, it works pretty well. If you expect it to be a harmony clone, you'll be disappointed.

I was disappointed in the battery life. But that may have been due to the heavy programming I did early on.

If you post your equipment, I can probably tell you if it all has discretes or not. Many devices without discretes have other commands that work just as well.

All that being said, I'd still take a harmony over xsight any day.

Edited by mdavej, 26 October 2009 - 11:33 PM.


#262 OFFLINE   MBlue72

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Posted 27 October 2009 - 02:34 PM

mdavej:

Thanks for your input.

Here is a list of our equipment:

AV Receiver: Denon 4308CI
Plasma TV: Pioneer PDP-5010FD
Blu-ray Player: Panasonic DMP-BD30
DVD recorder: Philips 3575H/37
DirecTV DVR: HR21-700
Network music player: Squeezebox Duet

For the Squeezebox Duet, the only functionality I need from the remote controller is on/off.

Thanks,

Dave

#263 OFFLINE   mdavej

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Posted 27 October 2009 - 03:32 PM

mdavej:

Thanks for your input.

Here is a list of our equipment:

AV Receiver: Denon 4308CI YES
Plasma TV: Pioneer PDP-5010FD YES
Blu-ray Player: Panasonic DMP-BD30 YES
DVD recorder: Philips 3575H/37 NO. But Play for ON and Play - Power for OFF may work
DirecTV DVR: HR21-700 YES
Network music player: Squeezebox Duet NO

For the Squeezebox Duet, the only functionality I need from the remote controller is on/off.

Thanks,

Dave

Answers above. Yes means the device has discrete power codes. No means it probably doesn't have discrete codes. I just couldn't find them.

You can test the philips work-around right now. With the player off, press play and see if it turns on. If that works, then play - power, with a little delay in between will work for discrete off. Then you should be in business if you want to give the xsight a try.

If you don't need RF, PM me and I can give you an excellent deal on an Xsight Color.

#264 OFFLINE   MBlue72

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Posted 27 October 2009 - 04:43 PM

mdavej:

I checked the Philips and it passed your test (it turned on when I hit "play").

I am still thinking this all over and will keep your XSight Color in mind. The native RF interface with the DirecTV DVR is pretty appealing, though.

Thanks again,

Dave

#265 OFFLINE   RCharles

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Posted 02 November 2009 - 01:44 PM

I just bought the XSight ARRX18G and started playing with it.

The remote, out of the box, seemed to work. I set the language, etc., and defined my TV; it found the codes and could operate the TV.

then I tried the CD software and web configuration service, EZ-RC. What a disaster. The CD software did not autorun so I had to screw around to get it installed. then I registered on the web site, which promptly downloaded new firmware into the remote. Other problems, like defining three devices, which then got lost. Now the PC software cannot talk to the remote and the remote display is three colored stripes; nothing is working.

My background is software design and this is the worst piece of crap I've seen in a long time.

I've sent AR three problem reports but they all come back with 72 hour commitments. Next step is to pack it up for a return trip to the dealer.

Ray

PS: wish I had found this web site before I ordered it.

#266 OFFLINE   TheRatPatrol

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Posted 14 December 2009 - 08:04 PM

So those of you with this remote, how are things going? Any software or firmware updates?

#267 OFFLINE   av8er

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Posted 19 December 2009 - 08:53 PM

I have the xsight touch arrx18g and it's working great. I think most people don't need to have more than one Directv receiver in a room/per remote... so seems like a useless point for the masses. I use it to control several components including the directv receiver via RF and a PS3. I have a Nyko USB ir converter for the PS3, which they don't have the codes for yet... took about 10 minutes to have the remote 'learn' them (purchased for $20 at bestbuy if I remember right). The only negative I found so far is that it doesn't remember power states but all my components have a definitive on and off button so it's not an issue for me.

Maybe I missed the directions, but turning on the RF for the directv took me a bit to figure out..... was watching tv at the same time though.... anyway for anyone else that missed it. Set the receiver back to IR if in RF mode. Setup your device and and activies as normal, than just goto the home button on xsight... slide over to settings... slide over make sure rf on ...slide to directv rf on... enter rf code that you get from directv when you turn on rf on receiver... and bang....works perfect. very easy once i found it.

Somebody mentioned there was no help button to fix a state that is wrong, but there must have been a firmware update because my has an assistant on each activity that does the same thing more or less...

I saw a post a couple back that they had problems.... mine did a firmware update first time I plugged it in... no problems. Setup multiple devices and activies, no problems...maybe he just had a bad one... I searched a lot of posts and didn't see problem like that b4 i bought it... i guess when u make a 1000 widgets..there is always going to be a bad widget or 2.... (assuming he or his computer didn't interupt the update)....

Overall I like it much better than my Logitch Harmony.... hope this helps someone....

Edited by av8er, 19 December 2009 - 08:58 PM.
new info


#268 OFFLINE   TheRatPatrol

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Posted 19 December 2009 - 10:47 PM

I have the xsight touch arrx18g and it's working great.

How long have you had it? Just curious to see if there actually was a firmware update.

Thanks for the info.

#269 OFFLINE   av8er

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Posted 20 December 2009 - 08:47 AM

well the firmware i'm using is 1.3.12. Each activity has an "assist" soft button. not sure if it's new. i haven't played with the the custom setup much yet, so far though it does seem like it needs a tweak.... but I just got it recently, and haven't spent that much time with it...might be missing something.

I actually haven't needed to hit it, but for instance in 'watch tv' if i press ''assist", it asks audio, video, or power problem then takes steps to fix it...which works fine, but I can't see how to get the damn thing off the screen without restarting activity.... maybe my mistake, maybe that's just the way it is now... the remote does function as normal, but still show's the assist mode on the soft buttons.

Lol, I haven't even read any documentation yet.

Heading out for the day... i'll try to check it out more in next couple of days.

#270 OFFLINE   quickfire

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Posted 22 December 2009 - 08:53 PM

My wife bought me the XSight Touch & RF Extender for Christmas......(cant have it until Christmas)

I have only 1 DirecTv HR21-200 in the LivingRoom......along with a Sony Mega 995 dvd changer,Sony BDP-CX960 BluRay Mega Changer,Onkyo 606 7.1 audio receiver,PS3 & Xbox 360 being displayed on a Sharp AQUOS 65SE94U.

If I can get the XSight Touch to control all my equipment.......Ill be happy....I have 5 remotes on the end table :-(

I have tried the 900 Harmony...and hated it......I DO NOT LIKE ACTIVITY BASED REMOTES AT ALL....

Ill set up the activities for my wife(mostly for the Mega Bluray player)......but Ill toggle between my equipment the old fashion way(I can toggle them alot faster than having a remote do it).......IM HOPING IT WORKS FOR MY SETUP...LET YOU GUYS KNOW IN A COUPLE OF DAYS!!!!


p.s....my wife told me she bought the XSight Touch & RF extender for $213.00 at Amazon......not a bad price if it works the way I need it to.....crossing my fingers.

Edited by quickfire, 23 December 2009 - 05:22 AM.


#271 OFFLINE   quickfire

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Posted 27 December 2009 - 05:25 PM

Well,after spending 2 days tweaking my XSight Touch.......I have to say this is a GREAT remote----> for my setup.

I absolutely love the Favorites button..I didn't think I would use it,but I find myself just hitting the logo more and more.

Keep in mind I only have 1 Direct HDDVR in my LivingRoom......

The software is buggy.....but if you have patience you can program this remote anyway you can imagine.... :-/

This remote has replaced the following 7 remotes......Directv HDDVR,Sony Bluray Mega Changer,Sony DVD Mega Changer,Onkyo 606 receiver,Sharp 65Se94u HDTV,Sanyo Z4 PJ,& PS3! :-)



There are some faults with this remote.....It is a finger print MAGNET!

It only controls 1 DirecTv receiver at a time!

When setting up Soft buttons..you have to remember that it adds them from the bottom up!

Edited by quickfire, 27 December 2009 - 05:32 PM.


#272 OFFLINE   RunnerFL

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Posted 28 December 2009 - 01:26 PM

It looks like AR has lost faith in this remote also. It's now $100 cheaper than it was when it came out.

#273 OFFLINE   TheRatPatrol

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Posted 28 December 2009 - 04:30 PM

It looks like AR has lost faith in this remote also. It's now $100 cheaper than it was when it came out.

You think they're going to discontinue it then?

#274 OFFLINE   mdavej

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Posted 30 December 2009 - 01:20 PM

It looks like AR has lost faith in this remote also. It's now $100 cheaper than it was when it came out.

Somebody forgot to tell everybody but Best Buy. Looks like it's time to get a great deal on a very good RF remote.

#275 OFFLINE   quickfire

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Posted 31 December 2009 - 10:44 AM

MDAVEJ.......I Love this remote!!!!!!!!!




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