Welcome to DBSTalk
Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
- Reply to existing topics or start a discussion of your own
- Subscribe to topics and forums and get email updates
- Send private personal messages (PM) to other forum members
- Customize your profile page and make new friends
Posted 30 January 2013 - 08:48 AM
HR24-100.....Vizio 22" Apps
|...Ads Help To Support This Site...||
Posted 30 January 2013 - 08:57 AM
Seems like pricing is all over the place. I just renewed on 3 Sirrius radios. One is a built in on a Jeep. That was free for so many months. I called to have it connected to my account with the other 2 radios and they wanted to extend the jeep service for 6 months for $30, so I said OK. Now that 6 months is over and I did combine the Jeep onto the account with the other 2, for a total of 3 radios on one account. Now I have 3 different prices for the 3 radios. $115 for the jeep, $175 for the primary radio and around $145 in the second.
Once these contract near expiration I will try my negotiating skills to get a better deal. So 3 radios for about $450 / year. I might also say that all 3 billing dates occur at different months of the year so the big billing hit is not all due at the same time. Anybody got any ideas on how to get a better combined deal?
Say "cancel everything" at the end of the sub and you will get offers.
Posted 10 March 2013 - 03:29 PM
I used to call to renew at home, but that usually got me an overseas operator due to the late hour here in Arizona. The last two years I've called during the work day and got an operator in the U.S. who was willing to work with me to keep my business.
Posted 16 March 2013 - 11:22 AM
with explaining it to the rep she right away offered the $29 for 6 months deal. I explained to her that she was offering a great deal but in my current situation i could not afford to pay till 4-3. she said that would be fine that she could bill me and everything would be fine till then..
Yesterday i get a voicemail "this is SiriusXM, we are calling because there is a past due balance on the account (was the invoiced bill from 13 days ago). Your services will be suspended in 24-48 hours if this is not resolved.
so i called in (again) and told the new rep what happend when i called to cancel in the first place.. she told me that she could not do anything but take my CC info and resolve the bill. so i asked for a supervisor...
so i repeated again the events from the first rep staying as nice as possible (getting frustrated) and the supervisor comes back and says that she can see where i first called in, i will be cut off 3-16, and if i don't pay the balance by 3-29 ill loose the promo and have to pay $15 per radio to re activate on top on the cost for a new subscription:eek2: she also says that she is sooo sorry for the wrong info from the first rep.. i ask her if there is anything she can do to keep it active till 4-3 nd she say no..
now they are going to cut off a customer after a bill was generated 13 days ago? a customer who has paid for 6 radios since 2005... so i told her just to cancel them all now and send me a bill for the time used till now.. she replies with "ill be happy to assist you with that"....
excellent customer service right?
DirecTV Subscriber Since 1998
Xtra ~ NFLST
SL3 LNB ~ Whole Home DVR
Posted 16 March 2013 - 11:34 AM
Posted 16 March 2013 - 12:22 PM
The good news is now that you have cancelled you will start getting winback offers. So by the time the money comes in April you'll likely have an offer that you can accept to reactivate your radios (if you choose to do so).
Posted 08 April 2013 - 06:48 PM
Today got first mail and offered Select package for $25 for 6mo
Would take Premier package for $25/6mo....will call soon and get back to you here.
EDIT: Was offered Premier package for $34.95/6mos - passed
Edited by hoophead, 09 April 2013 - 09:16 PM.
Posted 10 April 2013 - 07:32 AM
Posted 10 April 2013 - 08:00 AM
Posted 11 April 2013 - 04:53 PM
SELECT or the PREMIER PKG?
Posted 13 April 2013 - 10:56 AM
5 months for $25 is what I got yesterday.
Thats the same deal I got for the 4 time on the 4th. of the month.
Posted 13 April 2013 - 11:15 AM
Posted 13 April 2013 - 01:05 PM
Posted 16 April 2013 - 06:54 AM
13 minutes on the phone and got $98.75 for one year, with a billed invoice. Not great, but I was at work, so I had to get off the phone. The pricing was all over the place. I may call back when I get this invoice and see if I can shave another $10 off if I have some time:)
Posted 01 May 2013 - 06:14 PM
Just called 866-635-2349, said cancel & then talked to a friendly rep & got XM Premier Family Friendly for $101.78 total. 3rd year in a row. Asked about internet but they didn't budge.
Posted 01 May 2013 - 06:42 PM
Hey guys. I am reaching out for some help as a new subscriber. I feel as though I don't have much leverage to negotiate so I am hoping someone here can help. I am looking to renew my subscription for my new car which I purchased in January. The trial period expired today. I called in to see what kind of offers I could get and the lady in India said there are no offers at this time. How would you all recommend I work the situation so I can renew?
Posted 02 May 2013 - 04:46 AM
Cancel. The offers will come within hours, days.
Posted 02 May 2013 - 05:48 AM
Cancel. The offers will come within hours, days.
Thanks. I don't currently have a subscription as my trial period has expired. Are you saying I should sign up for a month then cancel?
Posted 02 May 2013 - 06:09 AM
You are considered a subscriber during the trial. Show no interest in continuing and the deals will be forthcoming through mail, phone, email, etc. Believe it. lol
Posted 02 May 2013 - 12:35 PM
Thanks you all. Just signed up for 6 months for $29.99. I used a prepaid account number as I don't want them to have my real cc on file. Hope that is ok.