I have four XM radios (three cars and one in house) and it maddens me to read on multiple forums that you have to fight to get a reasonable price. I maddens me even more that the folks we call are not even in this country and don't understand half of what I'm saying.
I wish XM would just settle on a reasonable fee for everyone....if they want everyone on $5 a month/radio, then they should just do that instead of shunting everyone who threatens "cancel" to the cancellation department to get that fee. I also wish that more of the CS reps were located in the U.S. simply so we can understand one another.
I have two XM, as well as a new vehicle with Sirius. Called a couple of weeks ago to set up my account after the trial period with Sirius. Asked to merge my accounts so that I could get a better rate on the extra radios. When they explained that they still can't merge accounts, I asked what I had to do to get a better rate for the XM. Of course they said to call XM. I just did and, although I had to wait and wait and wait, when I finally spoke to retention they immediately offered $77 per radio for a year. I asked if that was all inclusive, and was told it didn't include taxes or the Royalty fees. Without much prompting they gave it to me for $77 with everything. Both reps I spoke with were in the US.