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Guest Message by DevFuse

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Current deals


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227 replies to this topic

#26 OFFLINE   redhot

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Posted 19 December 2011 - 12:07 PM

Okay..........my main radio 1 year deal is up. I last paid $84? last time. I called today, back to back deal are no longer accepted. New rate would be $151.80 for a year. I have 2 other radios I am paying $25.00 for 5 months each, which is okay. Are there any other deal out there for a 1 year, main radio rate?
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#27 OFFLINE   gjrhine

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Posted 20 December 2011 - 01:47 PM

Did you speak with the Retention Dept.?
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#28 OFFLINE   MrBill64

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Posted 21 December 2011 - 07:14 AM

When you call just say "cancel" at every prompt. Then when a live person answers ask if there is any way to reduce the cost of renewing your subscription. See what they offer and even bring up the $84/yr deal that you got last year if they don't offer that. Weigh your options and decide what you want to do. I am willing to bet your $84 deal will be offered as well as a few other choices.

#29 OFFLINE   gjrhine

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Posted 21 December 2011 - 07:31 AM

They seem to be taking a harder line lately. I cancelled one radio and the emails are now up to offers of $5 per for 5 months.
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#30 OFFLINE   wxguy

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Posted 22 December 2011 - 12:21 PM

I was just given a deactivated radio. I called to ask about one of the offers talked about in this topic. No Joy. Full price sub was all the CSR would do. It is a cute little doorstop, though.

Guess I'll wait and see if they offer me a deal down the road.

#31 OFFLINE   cpdretired

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Posted 26 December 2011 - 09:02 AM

My daughter paid for one year in advance using her credit card. XM did send a 3 month bill after the year was up. She did not want XM as there were no deals available. The XM service remained on. One day a collection company calls. They want three months payment even though her year was up. She did pay for the three months to avoid a blemish on her credit.

Here is my question. Once your years payment for service is over shouldn't XM turn off the service. The service is off at this time. I told her to call XM and demand a charge credit for the 3 months that she didn't request.

#32 OFFLINE   Davenlr

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Posted 26 December 2011 - 09:06 AM

Depends on the original contract agreement, if it autorenews or not. If it does, then she would be responsible for calling them to cancel before the first year was up.

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#33 OFFLINE   gjrhine

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Posted 26 December 2011 - 03:08 PM

Never give this company a credit card number unless it is a one time number. I always pay by check.
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#34 OFFLINE   Garry L

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Posted 28 December 2011 - 09:40 AM

Just got same deal as last year for my two radios. Both for $157.18.

#35 OFFLINE   Garry L

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Posted 28 December 2011 - 01:31 PM

I should have mentioned $77 per Sirius radio + fees - refunds for prepaying a week early.

#36 OFFLINE   wxguy

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Posted 28 December 2011 - 08:54 PM

The deactivated radio I got is now on the air. CSR said no problem reactivating it under my new account. 6 mo for $25 was the offer. :) Have no idea why they wouldn't do that deal the first time I called. My daughter says they operate under the same mode as phone companies, so that could explain why their way of doing business is frustrating sometime.

#37 OFFLINE   gjrhine

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Posted 29 December 2011 - 06:08 AM

No so good deal after 6 months though.
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#38 OFFLINE   Paul Secic

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Posted 29 December 2011 - 12:47 PM

I know Sirius better have some kind of deal going for renewals. I paid $183 for 18 months now they want $186 for 12. I might cancel if I can't find anything better. I don't feel like paying for the Stern contract.


Stern still there huh? I was going buy a XM receiver to get liberal radio. I hate Stern.

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#39 OFFLINE   gjrhine

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Posted 29 December 2011 - 12:54 PM

Stern still there huh? I was going buy a XM receiver to get liberal radio. I hate Stern.


You quoted a post > 2 years old so who knows?
Gary

#40 OFFLINE   ffdoug

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Posted 12 January 2012 - 09:45 AM

Getting tired every year trying to figure out how they bill. I renewed this past Aug 2011 for 1 year. I renewed 4 radios. Did the usual, but the number I had that would be to a USA office put me into a third world country. They had no deals to offer me, so told them I wanted to cancel which finally got me to the USA retentions dept. They gave me $77 for each radio for the year, I had to play their game by saying XM is too expensive I would cancel if it wasn't for the lower coast offered, and I giver xm permission to charge my card. Had to do this four times. After this was done I get my invoice in the mail which shows a cheaper balance due to some "credits" on my account. NOw jump to Dec 2011, 2 of radios switches to family and friends programming, my primary radio goes to premier (best of sirius) the other radio stays the same (regular programming) See a charge on my card for $38 x2. Make this long story short, After 1 hour on phone and being disconnected they say someting about those radios were 6 months subscription. I called back few days later (USA office), explained my situation. all radios renewed in aug for 1 year why did these radios renew for 6 months. they couldn't not answer that clueless. This is what they did, credit my account for the $76 charge, and took the two radios and renewed them for one year from 1/10/11, no extra charge. I should of took the lifetime when it was offered!

#41 OFFLINE   cpdretired

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Posted 12 January 2012 - 04:15 PM

My daughter let her service expire. She waited two months. The retention dept. called from the USA. She was given 6 months for $24.99 or 12 for $86.00.

She was told to call this phone number.
877-224-8720

#42 OFFLINE   gjrhine

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Posted 12 January 2012 - 05:20 PM

6 months for $24.99 or 12 for $86.00.


makes no sense to me.
Gary

#43 OFFLINE   cpdretired

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Posted 12 January 2012 - 05:48 PM

Maybe its a teaser rate.

#44 OFFLINE   wxguy

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Posted 14 January 2012 - 01:43 PM

Maybe its a teaser rate.


My daughter had her radio and my radio on the same account and we dropped it. They sent her an email to do the 6 mo/$25 and I called and got mine activated on my own account at that rate. Will have to do the cancel deal and work the system to get a good rate in 6 mo, but that is the game we have to play.

I like to be teased if I can save a few bucks.:)

#45 OFFLINE   CincyJen

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Posted 14 January 2012 - 03:27 PM

My trial period had just expired, so I called Customer Service to see what it would cost to renew the XM Select service in my new car. First price offered was "special rate" of $109.89 (still cheaper than the rate listed on their website). I declined, and was then offered $86.00, which I happily accepted!

In addition, I inquired about my current home XM Select subscription, which was on a quarterly renewal. Great customer service rep offered me the same deal of $86.00 to convert that subscription to a year-long subscription.

So, two radios, one year subscription each, $172.00 (before taxes and artist royalty fees). I'm pretty happy!!

#46 OFFLINE   CincyJen

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Posted 14 January 2012 - 03:34 PM

That's a pretty scary story, @ffdoug. Will have to be sure to check my quarterly subscription to see if they pull that on me next time it's due to bill, even thought the Customer Service rep assured me she'd converted the subscription. Thanks for the tip!!

#47 OFFLINE   gjrhine

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Posted 14 January 2012 - 03:35 PM

$172.00 (before taxes and artist royalty fees). I'm pretty happy!!


Uh, okey doke.
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#48 OFFLINE   CincyJen

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Posted 14 January 2012 - 03:45 PM

Uh, okey doke.


Uh, really! Is there something you're unclear about?

#49 OFFLINE   gjrhine

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Posted 14 January 2012 - 04:01 PM

Read the thread. Better deals can be had i.e. -

Just got same deal as last year for my two radios. Both for $157.18.


Gary

#50 OFFLINE   CincyJen

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Posted 14 January 2012 - 04:15 PM

Read the thread. Better deals can be had i.e. -


The $157.18 for two radios deal possibly included prorating, and possibly omitted royalty fees and state + local taxes. No detail was provided by the poster. Other posters in this thread have also mentioned the $86.00 promotional one-year rate. I got $172.00 for two radios for one year, that vs. $157.18 is quibbling a bit.

Bottom line is if you push it a little, you can get a one-year XM Select subscription for $86.00 + $8.43 artist royalty fee + state & local taxes (varies, mine added up to $6.13 on the year). Still beats the web rate by miles.

Sincerely just trying to provide detailed information and tips here for the benefit of the community.

ETA: Actually, original poster updated his info in post #35 on that $157.18 deal (for a Sirius, not XM, subscription.) Sorry I missed that.

Edited by CincyJen, 14 January 2012 - 04:34 PM.
Added additional info





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