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Guest Message by DevFuse

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Deleting Purchased Programs from History


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30 replies to this topic

#1 OFFLINE   tedge

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Posted 31 October 2009 - 12:29 PM

Please help. I purchased a program that I would like to erase from the purchase history. Is there any way to do that without wiping the hard drive or purchasing 25 additional programs to remove it from the on screen history? Thanks in advance.

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#2 OFFLINE   CCarncross

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Posted 31 October 2009 - 12:33 PM

Nope. Sorry.

#3 OFFLINE   litzdog911

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Posted 31 October 2009 - 12:45 PM

Wiping the hard won't help. Those purchases are actually stored on your Access Card. Bummer.
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#4 OFFLINE   Knowledge

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Posted 31 October 2009 - 01:04 PM

I concure. Sorry not an option. The lack of not being able to erase history is a downfall to the system. I just hope that you are not trying to hide the fact that adult entertainment has been ordered on your account. :hurah:

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#5 OFFLINE   Mertzen

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Posted 31 October 2009 - 02:27 PM

/checks guide for SPICE :lol:
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#6 OFFLINE   bixler

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Posted 31 October 2009 - 03:51 PM

I concure. Sorry not an option. The lack of not being able to erase history is a downfall to the system. I just hope that you are not trying to hide the fact that adult entertainment has been ordered on your account. :hurah:


LMAO....that's gotta be what it is or why would you care...LOL Hope the OP enjoyed the show!:hurah:
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#7 OFFLINE   Blurayfan

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Posted 31 October 2009 - 04:29 PM

Purchase history is stored on the hard drive. I found this out because my HR21 has two purchased programs listed in history while running the internal drive. However the purchase history is clear when the HR21 is running off my eSATA.

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#8 OFFLINE   barryb

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Posted 31 October 2009 - 04:56 PM

This sounds like something that should be addressed.

If it's adult in nature; turning on parental controls should at least "hide" such a purchase. If not, it should.... just sayin'.
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#9 OFFLINE   fredandbetty

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Posted 31 October 2009 - 05:12 PM

the only way I can think of is to just tell whomever it is that may not like the fact that there is a PPV purchase the truth and then after your finger 'slipped' you may as well WATCH it!
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#10 OFFLINE   J Blow

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Posted 31 October 2009 - 06:13 PM

It's amazing how much more clearly one can think when normal blood flow is restored to the brain. It's just too bad this is another 20/20 hindsight things.

#11 OFFLINE   Movieman

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Posted 31 October 2009 - 06:17 PM

I concure. Sorry not an option. The lack of not being able to erase history is a downfall to the system. I just hope that you are not trying to hide the fact that adult entertainment has been ordered on your account. :hurah:


Although this might be the case it can also simply be that the OP didnt have permission to order PPV content and wanted to get rid of the evidence. Even though removing it from the history doesnt remove it from the bill.

#12 OFFLINE   ThomasM

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Posted 31 October 2009 - 06:33 PM

The program NUMBER of purchased programs is stored on the access card. The program NUMBER and other details of the program are stored on the HDD or in the case of a non-DVR in non-volatile RAM.

You may be able to delete the program title/description/time/channel/etc. by doing a RESET EVERYTHING from the system setup menu. This, of course, will delete ALL your recordings, favorites lists, prioritizer entries, etc. Even after all that it's likely the program number will be there unless you get a new access card.

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#13 OFFLINE   ciurca

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Posted 01 November 2009 - 06:23 AM

With all the free porn sites out there, where people upload material, why would anyone ever need to buy porn on PPV. If you need web addresses let me know.

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#14 OFFLINE   Matt9876

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Posted 01 November 2009 - 06:52 AM

Requesting a new access card for $20 will fix it.

But this is probably not the remedy you are looking for.:sure:

#15 OFFLINE   jclewter79

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Posted 01 November 2009 - 07:14 AM

One cool thing about E* is you can go to your online account and order ppv and it gives the option to charge to the bill on the account or to a credit card. If you use online ordering it does not show up in the history and if you pick the credit card option, it won't even make it to the monthly bill because it is already paid for. It D* does not offer this, they should.
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#16 OFFLINE   Shades228

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Posted 01 November 2009 - 11:23 AM

They should be putting it on the bill as well. If they do not then technically they have no way of accounting for that payment.

#17 OFFLINE   Kojo62

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Posted 01 November 2009 - 02:14 PM

I don't get why purchase history does not eventually expire or age off. I have only ever ordered one PPV, an ESPN Gameplan game from 2007. It's now over two years old, yet still shows on my history. It's very annoying.

I see no purpose in keeping purchase history on your system indefinitely. 3-12 months should be the max. That's plenty long enough to detect if someone in my household ordered something I wouldn't have approved of.

#18 OFFLINE   litzdog911

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Posted 01 November 2009 - 04:44 PM

I don't get why purchase history does not eventually expire or age off. ....


That's exactly what it does. Newer items push older items off of the bottom. But the History can be several hundred items long, so it can take a long time for old stuff to scroll away.
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#19 OFFLINE   Bob Coxner

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Posted 02 November 2009 - 09:20 AM

My purchase history says that it only holds up to 25 purchases. I haven't tried it myself but I seem to recall someone saying that if you order a future PPV and then cancel it, the attempt shows on the history list. If it works, do it 25 times and the one you want to erase should eventually scroll off. Just make sure the one(s) you are ordering and canceling is one you don't mind being seen. :-)
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#20 OFFLINE   Brian Hanasky

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Posted 02 November 2009 - 01:15 PM

If OP is a teenager and his/her parents check the purchase history that makes some sense but for the rest of us who actually checks their purchase history?

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